What We Love

  • The ultimate in luxury, this lavish resort provides exclusive beach and pool areas, exclusive check-in and check-out and so much more. 
  • From sunrise yoga to bootcamp, you’ll never have to worry about staying on top of your fitness game. 
  • The PH spa is a perfect place to pamper yourself like a star. 

Things to Know

  • The resort is for the adults-only crowd
  • All-inclusive luxury means you can enjoy limitless dining and entertainment options.
  • Upgrade to STAR Class™ and receive an elevated vacation experience that includes VIP exclusive access, preferred room locations and more. 

The adults-only vacation of a lifetime is waiting at Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive! Set along a gorgeous beachfront in Costa Mujeres, this glamorous resort is the perfect spot for your next romantic escape, spa retreat, or girlfriends getaway. 

You’ll enjoy a variety of lavish accommodations and amenities, including private beach and pool areas, exclusive check-in and check-out, and delicious cuisine that features a variety of flavors. On top of that, you also have access to the amenities at neighboring Planet Hollywood Cancun!

All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay!


Property Information

Year Built: 2019
Total available rooms and suites: 332

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Resort Details

Dining

Tempt your taste buds with a variety of dining options.
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Amenities

Beautifully decorated guest rooms, a pumped up fitness center and more await.
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Activities

Enjoy an exciting variety of daily activities and nightly entertainment.
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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The Environmental Sanitation Tax of a minimum 33 MXN (approx. $2.50 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3168 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Party!

    Carlos and Nando my favorite trip. So fun. They have great energy and we would come back just for them. This resort is the best we have ever been to and we have been to a lot. Beaches, hospitality,people...you can not go wrong with planet Hollywood. Tolly exceeded our expectations.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Huge shout-out to these 2

    Awesome crew at Cancun . They both worked so hard. I'll be back because of them... 🥂🍻. The weather and fun games were so amazing.. always a party good vibe. volleyball game was epic and so funny . You must go planet Hollywood and party hard. Everyone is so friendly and always a foam party and cabanasa are amazing..servers are off the charts

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sun shine

    They were engaging and the entertainment was amazing Nando and Carlos told me how much they love their job. The bar service was top notch and the pool service for food was amazing . The beach bar talked to me about the iguanas and the safety. They served us shots upon request and ensured the bathrooms were clean

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Planet Hollywood 1st time visit

    Entertainment Team was awesome. We found the food to be both good, but sometimes lacking. Example, breakfast buffet was cold every morning, including scrambled eggs, hash browns, sausages, etc. Braza Grill and Sunset Grill were both excellent. Mexican Buffet night also very good!

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vacation at Planet Hollywood Adult Scene Cancun

    Overall, we had a great experience.  There was an initial mishap with our room allocation beign assigend the wrong number but the Baggage guy was very professional and handled it with aplomb, called in and sorted the mistake.  Food at the buffet, Star class pool bar, Star class lounge and various A la carte were delicious.  I wished though they had more variety when it came to fruits, but I enjoyed the various meat gill, Omelette, pasta, Taco/Quseadila and fresh seafood (oysters, clams, mussels, Tilapia, prawns and calamari) stations. at the Buffet.  My favorite A la carte restaurants were the Brazilian, Mexican and Japanese, my least favorite were Italian, my worst was the Steakhouse (service was atrociously slow and despite remiding our eaiter several times about a speial treat for my wife's birthday, he forgot and was non-charlattant).  The Star lass service, especially our Butlers Yomelly and Isaac made out trip very memorable, they were a delight to work with, took care of all our needs.  Yomelly took extra time and energy to decorate our room to celebrate my wife's 60th birthday. He also solved an issue with mmishap with booking the change room after we'd checked out, when we needed to clean up just before our airport transfer bus showed up later in the evening. I find the Gym for the star class to be small, not much equipment and could use more forceful AC,  The beach was another highlight, very clean, no seaweeds at all, clear water , the only thing be mindful for is the water is choppy and currents very strong.  The foam parties at the adult pool were a blast, the party organizers sure know how to work up the crowd, the atmoshere were very lively there.  The star class pool was not as enjoyable for me as there were families with teens, and young kids screaming and spalshing water all around.  I think planet hollywood should create a separate quiet pool for adult with class, no loud music blaring all the time for those that seel soem solitude.  Overall service were a hit and miss, and inconsistent.  Our building (building 11) concierge were pleasant and helpful, our check-in experience felt rushed, the bar helpers at the pool and beach were great, always there to ask what drink you need, room service were spotty, mini-fridge guy did a goood jop refreshign our fridge with sodas, and snacks.   The Junior Suite was well appointment, with his and hers sinks, nice decor and expansive, bed was very comfortable with top shelf beddings for the King sized bed. 

    Nov 20, 2024