What We Love

  • Experience new levels of relaxation at the private Vichy /Swiss shower and hydrotherapy room, for starters. More awaits.
  • Beachside yoga is the perfect outdoor activity for guests seeking to stay on top of their fitness during their stay. 
  • Adult guests and families can enjoy a wide variety of activities perfectly suited to all types of travelers. 

Things to Know

  • The resort is only 80 minutes from the airport.
  • Some of the region's most unique historical attractions, including Mayan ruins, Tulum and Xel-Ha, are just 30 minutes away.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers. 

Resort Details

Dining
OnSite Dining
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Various Lounges/Bars

    Top-shelf spirits are served at seven bars
    throughout the resort including:
    Manatees – Swim-up Bar.
    Rendezvous – Lobby Bar.
    Revive – Spa Bar.
    Sky Sports Bar – Sports Bar.
    Smoothie Bar – Frozen Shakes and Smoothies.
    Sugar Reef – Beach Bar.
    The Lounge Bar – Evening Bar.

     
  • Various Restaurants

    Barefoot Grill – Lunch specialties served poolside.
    Bordeaux – Gourmet French cuisine.
    Coco Café – Coffees, teas and pastries served daily.
    Gohan – Sushi bar. Casual 
    Himitsu – A fusion of Pan-Asian delicacies. Casual
    Portofino – Traditional Italian cuisine.
    Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance 
    World Café – Continental cuisine buffet-style

    A private candlelit, seaside dinner for two
    provides an extra element of romance.*
    *Additional fees may apply

OffSite Dining
  • SIP, SAVOR & SEE DINING EXPERIENCE
    As part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. 
On-Site Amenities
  • 24-hour room service†
  • All-inclusive meal plan
  • Babysitting†
  • Barber shop†
  • Beauty shop/salon†
  • Concierge desk
  • COVID test onsite
  • Currency exchange†
  • Golf,Offsite†
  • Laundry/Valet service†
  • 24-hour room service†
  • All-inclusive meal plan
  • Babysitting†
  • Barber shop†
  • Beauty shop/salon†
  • Concierge desk
  • COVID test onsite
  • Currency exchange†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Meeting rooms†
  • Parking†
  • Pool†
  • Restaurant†
  • Spa†
  • Tennis court†
  • Water sports, Offsite†
Off-Site Amenities
  • Business Center†
On-Site Wedding Services
  • Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.

    •  Total capacity for ceremony and reception spaces to 250 people
    •  Sunset Terrace to ceremony locations with additional fees
    •  Dreams Garden and Sunset Terrace with additional fees to reception locations
    •  20 white avant-garde chairs
    •  Edited video of ceremony (15-18 minutes depending on length)


† Fees may apply

On-Site Recreation
  • Bocci court †
  • Children's pool †
  • Kayaking †
  • Non-Motorized Water Sports †
  • Pool †
  • Sailing †
  • Scuba diving †
  • Snorkeling †
  • Spa †
    Timings - Open 6:30 a.m. – 8:00 p.m.
    DREAMS SPA BY PEVONIA®
    Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
    • Nine interior cabins
    • Three exterior palapas overlooking the Caribbean Sea
    • Three glass exterior cabins surrounded by jungle
    • Hydrotherapy room
    • Private Vichy and Swiss showers
    • whirlpool baths
    • Relaxation lounge
    • Saunas
    • Steam rooms
    • Facials
    • Full-service beauty salon
    • Cold-plunge
    • Fitness center

    Spa Facilities include:

    - Bridal Suite.
    - Pevonia® brand services.
    - Special teen and kids spa treatments.
  • Tennis court †
  • Volleyball †
  • Windsurfing †
Off-Site Recreation
  • Fishing †
  • Motorized Water Sports †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10946 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely vibe

    Super location by the beach with surrounding jungle. The best thing about this resort is the people working there, especially the entertainment team. Victor is a unique human being, so funny, warm and great at his job! Love him. Food and drinks are good, nothing exceptional. Hotel grounds and rooms are starting to show its age, but I saw the staff working constantly to keep it ship shape.

    Jan 30, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good but could be better

    Staff was tip friendly. Only if you tipped, then you were treated nicely. The housekeeping wasn't great. Simply cleaned the bed & bathroom. We had a broken glass in the room that we left front and center to be removed and it wasn't ever removed. Hyatt took over Dreams & you were constantly harassed with promos and "Exclusive deals just for you." Restaurants are closed on certain days. So even though you see 5-6 restaurants, only 2-4 might be available per night. Check out could be more organized. Waited for the bellhop 30 mins. However, the drinks are great and the food is excellent! The property itself is very beautiful and clean. Great daily entertainment. Its really the housekeeping services & staff that weren't great. Every corner you turned, you felt like you were being ripped off by staff. We overheard them calling people cheap for not tipping. Pretty sure one staff member was trying to sell us drugs. He kept asking us if we wanted to "PARTY PARTY"

    Jan 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Wedding

    Dreams Tulum was where I chose to elope with my now husband ! It was our first time traveling to Mexico and staying at an all inclusive resort. I read so many reviews and they all seemed positive. My stay absolutely passed my expectations for the overall experience. The staff is so extremely kind and helpful. The food is great, although it can leave a little to desire. We did an excursion and it was easy to book and we had no issue leaving the hotel. The beach is beautiful, the pools are nice. It was a really wonderful time and I would 100% go back!

    Jan 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spa day

    We Just had relaxation massages with Claudia and Nancy. Highly recommend both these ladies. We will return. We experienced the relaxation messsage for 50 minutes. Will book the 80 minute session for the next. Awesome! Thank you ladies for a wonderful experience!!

    Jan 29, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Ehh experience

    Overall the staffs were nice and food was okay. There is always a waitlist so I suggest you go to resturants early. DO NOT do the timeshare meeting, they have staffs roaming the main lobby to talk you into it. You can rent a car from them in the main lobby but the insurance cost is a bit of a scam. You can find a better place than this for the same price.

    Jan 27, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
  • Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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