What We Love

  • A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
  • The swim-up bars at the pools will likely be your favorite go-to bars during the day.
  • Lively entertainment at night - theatrical shows and live music keep the party going.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
  • You have access to sister resorts.

Resort Details

Dining
Taste a variety of cuisine with flavors from around the world.
OnSite Dining
  • Various Lounges/Bars
    - 2 Lobby Bars
    - 2 Theatre Bars
    - 2 Poolside Bars
    - 1 Discotheque
  • Various Restaurants
    - Colonial Restaurant, Buffet style
    - Tropical Restaurant, Buffet style
    - Mariachi Grill, Offering lunch and snacks
    - Palmeras Grill, Offering lunch and snacks
    - Mare Nostrum, A la carte restaurant offering seafood
    - Kyoto, A la carte restaurant offering Oriental cuisine
    - Santa Fe, A la carte steak house
    - Capri, A la carte restaurant offering Italian cuisine

    Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
Wedding services, a beauty salon and more are available.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
On-Site Wedding Services
  • Package Sea Breeze.
    Package Under The Stars.
    10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.

† Fees may apply

From day to night, the excitement at this resort doesn't disappoint.
On-Site Recreation
  • Basketball court †
  • Billiards †
  • Direct access to a beach †
Off-Site Attraction
  • XEL-HA- ECOPARK

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11475 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We had a great time. Highly recommend this resort

    Kids club was the best Zaira Hutzil Lourdes canche Sarahi martinez Swana ovando Did amazing job entertaining kids! My son was very happy to play at club house all the time! Every day the staff very pleasant with kids playing games and having fun

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Retreat with 3 kiddos during Springbreak

    Great Family Retreat, one of the best beaches in the area and plenty of things to do without the noise or business. We enjoyed the kids club (Barcy) and loved the staff kindness and attention to the kids during the day and at the night activities. Kudos to Susana O, Sarani M, Lulu C and Zara H, they are awesome. 😜

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Should be improved

    We were in this hotel for second time. First time was much better, but this year the service was poor. All restaurants service, reception and bars. Can give aa lot of examples but ndont have this time. If the management take care of the staff and the service will be amazing hotel

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Always a great stay!

    This was our 15th time at the Barcelo and are looking forward to our 16th stay planning for December. We are bringing friends with us. This will be their second time. We love the snorkelling, food, people, friendliness, and everything at the Barcelo. We have stayed in the Colonial, Tropical, Palace, and Riviera. Our favourite is the Colonial. It most central to what we like to do and feels most like Mexico with colours, design etc. Thank you for all you do to make our stay so memorable every time we are there!

    Apr 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Resort

    Me and my Family enjoyed our time here, variety is the name of the game, variety on the food, on the shows and on the different services they offer.

    Apr 16, 2025
Hotel Advisories
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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