Zoetry Agua Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7015 reviews

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  The perfect resort for us

  Exactly 5 years ago we made our first visit to Zoetry Agua Punta Cana and really enjoyed our stay. It was the perfect size for us. Small enough to be peaceful but still with enough restaurants to have plenty of meal choices. Returning 5 years later we were not disappointed, if anything, it was even better. First let me say if you are looking for wild partying and night life this is not the resort for you. If instead, you are looking for tranquility and relaxation then you will find it here. The room was excellent. It was large, clean and comfortable and the balcony was the largest of any resort we have stayed at. On top of that the view was great. The restaurants were all al la carte which we prefer, with a large menu selection. As an added bonus, they varied the menus and even had daily outdoor themed offerings at the pool bar. The food was well prepared and hot and the service was always friendly and efficient. The bar was another highlight. I am a big single malt Scotch fan and most resorts are limited to Johnnie Walker Black. A decent blended Scotch but not up to the level of the Macallan 12 served here. They also had Remy Martin and Hennessy cognac for our after-dinner drink. As for cocktails, Jordi the bartender made me a special cocktail which became my favourite. They also made an excellent Mojito here, my wife’s favourite. The fitness centre had a good selection of equipment and was never crowded. It was well stocked with water and towels and the air conditioning worked well which helps with those long workouts. There was a good itinerary of low-key daily activities with our favourites being the tastings. The wine tasting with the sommelier Santiago was informative and fun. The main bartender Jordi, conducted a rum tasting, a martini tasting and a margherita tasting. These were tastings done properly with small amounts of a wide variety of concoctions. Our favourite was the martini tasting where we tasted 7 different martinis. Our dedicated concierge, Johan, was on top of everything. Any minor issues or questions we had were always quickly addressed. They communicate with WhatsApp which works perfectly. The staff were all friendly and efficient but I would particularly like to thank Rossy and Marlene, two of the wait staff who served us multiple times, Eliezer who checked us in and out and was always around to answer questions, Santiago the sommelier, Jordi the bartender, our concierge Johan and Maritza in the Coco Café. It is also worth mentioning the Coco Café. They always had an excellent selection of pastries and fruit and the coffee was excellent. We will definitely be back for a third trip in the near future.

  Feb 20, 2025
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  Best Resort Hands Down!

  This resort is THE CHOICE TO MAKE! From beginning to end, the service, atmosphere, attention to detail, ambience, friendliness go above and beyond! It is very quiet, making it NOT the best choice to bring children to. There are only 92 rooms here, and still plenty of space between the beach, pools and restaurants that you are NOT feeling as if you are on top of each other like at big resorts. There was NEVER a time where we had to wait at a restaurant to eat. The seating was also spaced out so you didn’t feel as if you were in a diner. The room service was impeccable for breakfast with service being on time and hot. The beach was clean and the property is beyond well maintained every morning. The room was beautiful on the beach with the deck for sitting. Make sure you don’t leave the door open though, those mosquitoes will find you. Lol. The room was extremely clean and attended to daily and when asked. The pool bar staff became like family to us and took very GOOD care of us! Definitely get the pizza at the pool bar! If you find Jose, Esther and Wilca… you hit the jackpot. We did not take advantage of the free spa treatment but did enjoy the horseback riding. This is an amazing resort that you won’t regret staying at. Can’t wait to return!

  Feb 19, 2025
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  A truly wonderful resort!

  We spent a fabulous three weeks at this beautiful and well maintained resort. Everything was in perfect running order. Our room was beautifully maintained by our attentive housekeeper Judy who was a joy! The room itself had been updated with new plumbing and drapes. The bed and linens were superb. The AC was excellent. The TV service/channels were "interesting" to say the least. The WIFI was great. The resort has a very tranquil setting. There is no loud pool music. The spa has an indoor complimentary hydrotherapy feature. There is also free yoga sessions twice daily. Although there are only three restaurants for dinner, the themed menus change daily and provide variety. The bars were always well stocked and had premium brands. All the bar staff were friendly, professional and efficient. The beach was flat, clean and uncrowded. Currently, there are no adjoining resorts. The hotel is about one hour north of the airport (PUJ). The resort is fogged twice daily with environmentally friendly product. However, you need to liberally apply bug repellant which is made available throughout the resort. We suggest bringing your own Deep Woods Off. We would like to compliment all the staff (the groundskeepers right on up to the big boss) on their friendly, personable, kind and attentive service. Our concierge, the charming Alejandro was excellent. We used WhatsApp to communicate with him and he attended to every request we made with haste. In particular the following staff stood out: Maria, Natali, Jordi, Manuel, Jose, Elizabeth, Sori, Diana, Fernando, Angel, Oliver, Laedy, Jeylin, Denny, Sergina, Frank, Yohanna, Lisbeth, Miguelin. We may have missed a few... Because of their dedication to our enjoyment, our trip was one of the most memorable we have had. We will definitely be back. Thank you!!

  Feb 18, 2025
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  Amazing staff and gorgeous views!

  This resort is absolutely stunning. I have been to Punta Cana four times and there are pros and cons to each resort. This resort is made for people who want to relax and have a "go-with-the-flow" mentality. The rooms and the grounds are gorgeous! Staff is incredible. It is about 45-60 mins away from many excursions/airport but that didn't bother us at all. If you are looking for a party atmosphere, Zoetry is not for you. The highlight of this hotel for us was the staff. I have never experienced a staff getting to know each one of us as we experienced at Zoetry. Jose - Our amazing concierge. Thank you for taking care of us each day and answering all of our questions. I accidently called him at 11:00pm and he answered his phone to see what I needed. When we were wanting to watch the Superbowl he went out of his way to find out what channel it was on for us. He was amazing! Angel - Angel was our drink server nearly every morning at breakfast. He ensured we got our coffee and mimosas each day. Great personality! We looked forward to seeing him every morning. Leidy - She greeted us every single day at breakfast. She always had a huge smile on her face and always made us feel welcomed and cared for. Junior - Thank you for always getting us towels and helping us with whatever we needed at the beach. Alejandra and Esther - You were awesome waitresses at the beach. They always got us drinks and were such a kind hearted people. We loved seeing them each day. Renny - loved taking to you every day at the front desk. So helpful and made our stay better Jordy - He was the main lobby bartender and made the best drinks at Zoetry In writing reviews for other places I have stayed, I was never able to remember staff. You can see by this review that we remembered many. The small and quaint scene of Zoetry I believe is what makes it so special.

  Feb 18, 2025
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  Relaxing, low key and quiet resort

  We choose Zoetry Agua to relax and worry about nothing. That's exactly what we experienced. We aren't big excursion people, and we don't want to be around crowds. The smaller size of this resort.. with its private dining options, friendly staff, quiet beach and low key vibe was just what we needed. Daily activities on site, walking the beach, reading our books, variety of snacks and drinks, and some spa services were all we needed to really enjoy a week under the warm sun.

  Feb 16, 2025