Zoetry Agua Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6978 reviews

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  Pure Relaxation

  Grounds are beautiful. Many times saw more staff than guests and everything is immaculate. Spa is fabulous. Unfortunately in general the food did not begin to compare with that of the other Zoetry resorts and the house wines were terrible. But the restaurant settings were gorgeous and the menus varied. Bartender at lobby bar made great drinks and had numerous tastings that were informative and entertaining bbb

  Jan 19, 2025
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  Serene, restorative , beauty

  This all inclusive truly ranks 5 star. It is aesthetically beautiful, all buildings are thatched , from the moment you arrive you are taken care of. Each detail, like a welcome drink served in a hollowed out cucumber has been thought of. I was upgraded to an ocean view room, which was marvelous, beautiful large balcony with comfortable chairs. Spacious room. Each person had a concierge, a shout out to mine , Amada, who arranged a horseback ride for me on a day they don’t do then, because of a mixup( mine). The atmosphere is festive, yet quiet. Three restaurants serve different kinds of foods. All good. Especially the appetizers. The activities range from yoga to cycling in the pool. The only disappointment was the snorkeling. They advertise snorkeling from their beach, but the coral is sadly bleached. Nothing to see. I had to travel many miles on an excursion to get in some snorkeling. They should not have this as a feature!!!! Because that was partly why I chose it. But it was truly a magnificent experience anyway.

  Jan 13, 2025
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  Overall great

  The Zoetry was a great and wonderful experience, the staff was extremely accommodating and very friendly. Special thanks to Amada our concierge that was always responsive and handled all of our needs and went above and beyond. Amada was great and very sweet 5🌟s...... Angel and Rigoberto & Alan were also extremely friendly and great. The chef supervisor was awesome with all the food preparations. All restaurants & bar tenders were equally friendly and attentive, thank you Jordy at the lobby bar & wine master Santiago always recommending best wines according to our appetite. Special thanks to Eduardo for being our waiter to our romantic dinner by the beach. Our hotel suite was always very clean and neat and fully staffed. Super Zen place to relax and reset from a very busy business life. We also became members of the Hyatt family of hotels and we hope to come back very soon to Zoetry. We had a great trip overall and are very pleased with all services provided. Sincerely, Rigo & Criseida Vasquez

  Jan 12, 2025
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  Beautiful Stay - Feels like „coming home“ ♡

  It was very nice at the Zoetry Punta Cana. The Hotel is very modern and Looks also luxury. The Hotel Workers are all very very friendly and try Hard to make you feel welcome :-) We had the best Concierge named Wiris - he was very friendly and did everything at his best. He tried very hard to make our stay as pleasant as possible and took care of small things immediately as well as all other matters. He was always available and saw his guests at least once a day, which was very pleasant and nice. We hope to see Wiris again one day and can recommend him to every guest until then. With Wiris you are top taken care of in the Zoegry Agua :-)

  Jan 11, 2025
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  Nice relaxing stay

  My husband and I spent a week the end of November at Zoetry. We had vacationed many times down the beach at Excellence Punta Cana and would walk up to Zoetry always wanting to try a stay there. I believe in honest reviews because I appreciate the good and the bad when I read reviews. I will start with the great! The grounds are beautiful and meticulously kept. A real pleasure to walk through this quiet, relaxing, tranquil ,picturesque resort. We have never stayed in a nicer room. We had a romance suite upper floor. Beautiful deck and views below us, very comfortable and quiet. Black out curtain worked perfectly. It rained one day and I spent a couple hours on the deck reading and I really appreciated the comfortable deck furniture. In the morning all you could hear was birds. It truly is a bit of paradise. Dinners in the al le carte restaurants were delicious. We did not ever wait to be seated but we are early diners. Drinks were top shelf and plentiful. We really enjoyed the pool bar bartenders we met many fun vacationers and had some really enjoyable afternoons. The bartenders would keep the drinks coming and encouraged an afternoon pool party. Our not great items are being picky but at the price point that Zoetry is selling itself at I feel they are really over charging. I am comparing my vacations at all the excellence resorts ( Dominican and Mexico). Secrets resorts Dominican and Mexican. The Valentin in Mexico and many other 5 star resorts that are at this same price point. Breakfast and Lunch were ok. Long waits in the sit down restaurant for mediocre food and limited selection at the pool bar. After dinner you are limited to the lobby bar with occasional entertainment. I must say we did enjoy the guests all mingling and we got to know many new friends. Jordy keeps the party going at the main bar with his bar tender talents and friendly attitude. The beach was nice but when we were there the ocean out front was dirt brown. I guess all the rain had caused a river to poor silt into the ocean . Not the resorts fault of course but the view did not make you want to sit on the beach. I have friends go in December and they enjoyed the beautiful blue ocean that we missed. We loved the spa and took advantage of the free 20 min massage it was wonderful and the free hydrotherapy is an amazing way to end your beach day. This is a wonderful perk that the resort offers. We did have to check out of our room early even though we had a late flight home and this was a very uncomfortable day since there is no where with air conditioning to sit and wait. We were reminded that this is not an adults only resort even though it should be. I was kind of shocked to see you children at the bar at night and swimming at the pool bar. All in all we had a wonderful relaxing vacation. The staff go out of their way to serve you. Dinners were very tasty. Drinks were great. We always found a place to sit. We loved the pool bar and the afternoons we spent there. Our room was so comfortable and had everything we needed. I do not feel that this resort should be priced as a five star. Just my opinion.

  Jan 10, 2025