What We Love

  • It's all-inclusive, where you get to bask in bliss on glorious golden sands. A welcome cocktail already has your name on it.
  • Noshing on tasty cuisine from authentic Dominican to spicy Mexican to casual beach bites, all the while indulging in awesome ocean views.
  • Mixing and mingling with other guests as the entertainment teams crush it with a new show every night.

Things to Know

  • Good news - the resort is a short 15 minutes from the airport. Your welcome cocktail awaits.
  • You can stay fit & Zen here at the fitness center and then book some much needed spa time.
  • Explore Puerto Plata's Cathedral San Felipe, Damajagua Waterfalls or shop in La Sirena.
Hotel Promotions
Double the fun with our “Stay at 1, Play at 2” resorts
Guests are free to use the facilities at Viva Tangerine by Wyndham. 

Important Information: Transportation is not included.
Applicable Dates:
Booking Dates: 21 Jun 2023 to 23 Dec 2024
Travel Dates: 21 Jun 2023 to 23 Dec 2024
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms.
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$75 Resort Coupons
Guests staying 4 or more nights will receive a $75 per person per stay in resort coupons to be used towards the purchase of spa treatments, romantic dinner, boutique store and wine list.

Important Information: Resort coupons are not refundable and cannot be exchanged for cash if unused. It is not transferable, noncumulative and cannot be held over for future stays. All services are subject to space and availability and must be booked/ requested upon arrival. It is not available to travelers on FAM trips, travel agents, employee rates or complimentary stays. Promotion, prices and applicable services are subject to change without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package
Guests 60 years and older receive the following package amenities:

• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability) 
• In-room welcome room amenities
• Access to books and board games of choice
• Dance classes (upon request)
• 10% Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.
Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2024
Travel Dates: 24 Dec 2022 to 23 Dec 2024
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package
Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter """"Honeymoon"""" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.


Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Terms and conditions :

Guests staying at Viva Heavens by Wyndham have full access of the resort facilities at Viva Tangerine by Wyndham.

Important Information: Transportation is not included.




Applicable Dates:
Booking Dates: 29 Apr 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following:

• Breakfast, Lunch & Dinner
• Á la carte dinning
• Unlimited Drinks, Cocktails & Wine
• 24/7 Snacks
• Complimentary Welcome Cocktail
• Periodic fruit service at the pool during the day
• Unlimited free Wi-Fi, including in guest rooms
• Unlimited non-motorized sports
• Daily Activities Program
• Wide array of sports & fitness options
• Daily activities, night entertainment, live music and theme parties
• Dance Classes
• Kid’s Club from 4 to 12 years old
• Taxes & Gratuities

Important Information: Redemption information will be provided by the hotel at check-in.  Offer and inclusions subject to change without prior notice.


Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2024
Travel Dates: 24 Dec 2022 to 23 Dec 2024
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Beach Snack Bar

    Slip into one of our plush robes and head down to the beach where you can spend your day sipping on Mai-Tai's, strawberry daiquiris, margaritas or one of our special signature cocktails, while delighting in some of our flavorful beach snacks.

  • Blend

    Dig into flavor combinations unlike anything you've ever tasted. Blend is where our Chefs get creative with their passion for food and, in doing so, craft magnificent fusions of flavor that will astound and mesmerize you.

  • CAFÉ HEAVENS
    Coffee Shop serving a variety of coffee, tea, pastries and snacks 

    Open from 9 AM 5 PM
  • Lounge/Sports Bar

    Let us shake up some of our most refreshing cocktails for you and your company to enjoy while embracing the casual comfort of our Sports Bar.

  • Puebla 222

    Spice up your night with popular Mexican cuisine from fish tacos to chicken quesadillas and chili tostadas. Enjoy a lively atmosphere to match our zesty cuisine.

  • Rosmarino

    From succulent steak to mouthwatering lasagna, Rosmarino offers an alluring atmosphere, perfect for couples celebrating special events or simply a day well spent. Discover perfectly seasoned, classic Italian dishes prepared with the finest fresh ingredients and presented with the utmost craftsmanship.

  • Sofrito

    Our name Sofrito is the name for the mixture of herbs and spices used in many popular Dominican dishes. Our skillful chefs take pride in that name, with careful and loving preparation of your favorite dishes, taking flavors above and beyond what you've experienced in the past.

  • V Kitchen

    Our bountiful breakfast buffet guarantees that guests start off each day with their favorite breakfast treats, from fluffy, golden brown waffles to sizzling bacon and sausage, muffins, cereal, coffee and a selection of fresh squeezed juices. Later on in the day, refuel at lunch with savory delights from artisan sandwiches to burgers, steaks and more.

Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour room service
  • Accessible facilities†
  • Boutiques/stores†
  • Car rental desk†
  • Currency exchange†
  • Exercise gym
  • Front desk
  • Golf†
  • Horseback riding†
  • Housekeeping - daily
  • 24-hour room service
  • Boutiques/stores†
  • Car rental desk†
  • Currency exchange†
  • Exercise gym
  • Front desk
  • Golf†
  • Horseback riding†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Medical Facilities Service†
  • Multilingual staff
  • Parking
  • Pool
  • Restaurant
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Beach
  • Fitness center on-site
  • General †

    Land Excursions:

    • Horse riding
    • Golf (Casa de Campo and La Estancia)

    Water Excursions:

    • Fishing
    • Snorkeling
    • Dive Center, offering dive courses for PADI certifications and excursions for certified divers
  • Golf †
  • Hot tub
  • Jogging trail
  • Kayaking
  • Pool
  • Sauna
  • Spa †
  • Tennis court
  • Volleyball
  • Water activities †
    Paddle and Boogie boards

† Fees may apply

Hotel Advisories
  • AdvisoryThe property will become a family resort as of May 4, 2023. The resort will offer the same level of service with new additions to welcome guests of all ages, including children. From the "All Together'' Suites to the entertainment offer and dining options, all aspects of the hotel will enhance family experiences, creating exceptional memories for our guests.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Vows Renewal that includes: décor with seasonal flowers, bridal boutique, groom’s boutonniere, wedding cake, sparkling wine, music for ceremony, wedding coordinator, 10 pictures of the ceremony, guest accommodations upgrade, late checkout for couple, welcome gift for couple, in-room continental breakfast for the newlyweds, confirmed reservation at one of the a la carte restaurants.

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