What We Love
- These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.
- Create unforgettable memories with a variety of amazing outdoor activities and adventures.
- Perfect your swing at more than 10 golf courses nearby.
Things to Know
- Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.
- The resort is only 30 minutes away from the airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Bite Bar
- Caprichos
- Davino Restaurant
- Hiroshi
- La Casona STK
- Palmita Market and Deli
- Zama Restaurant
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- ATM/Cash machine
- Babysitting†
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning†
- Elevators
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- ATM/Cash machine
- Babysitting†
- Bilingual staff
- Concierge desk
- Currency exchange
- Dry cleaning†
- Elevators
- Gift/News stand
- Grocery store
- High speed internet access
- Secured parking†
† Fees may apply
- Beach
- Children's program
- Dancing
- Spa †
- Water activities
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8274 reviews
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Dec 18, 2024A upscale experience
This was our 3rd different VDP property we stayed at. Each one is similar but unique in their own way. At no time have we ever left disappointed. What differentiates this property from the others is the beach and overall quality of the food. Breakfast was a standard buffet with a Mexican flair. The smoothies and the omelet station had a great selection. We found after a couple of days it was more relaxing to order the room service and chill. Lunch at the beach or pool was ok- food came delivered “warmish” . We found going to the two restaurants that were open provided a higher level of selections. Dinner- for us in order of favorites- Zama- La Casona ( be careful of the upcharges !!!)- Davino. Dinner buffet was only open 2 nights of our 6 night stay. Most of the desserts were average though the tamale chocolate at Zama was outstanding. Adrian at the bar by La Casona was one of the best bartenders I have encountered.We sat there every night before dinner to talk with him and ask him to make us something special with the spirits of choice for that evening. Some hints- if you are receiving resort credits- don't assume it will be on your final bill-you need to tell the front desk that when you check out ( keep reservation doc with the info ) - wines are average unless you upgrade to a bottle (or half bottle)-for a group of 2-3 take a uber back to airport -even though you may have AI please leave tip including maid service. Finally- for the best rate sign up to receive VDP emails. We originally reserved with CostCo- two week before our trip we received a email from VDP for Cyber week special and saved almost $1200- if you call the reservation department they will take off a additional 5-10%
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Dec 18, 2024
Yes, you can get Starbucks at Villa de Palmar
This is for the Palmita Market and Starbucks Cafe that is attached to the Resort. The coffee is of course outstanding and the bakery items they offer are just delicious. In particular we enjoyed very flaky butter croissants every morning. Their red berry muffins were also delicious. The people who work there went out of their way to provide us with exactly what we wanted. We brought in a ceramic espresso cup that my husband prefers to have his coffee in and it has to be heated up before the double espresso is introduced. After the first morning they got it and always made it perfectly. The sandwiches they offer are really good too. I really enjoyed chatting with Susana, Luis, Maria, Heyely, Janet, Ulises, and Kore. They were quite delightful and very kind, bringing us our meals to the outside patio if I didn’t go back in quickly enough to pick them up. I highly recommend visiting this establishment.
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Dec 16, 2024
Great customer service makes great experience
We had two fantastic weeks celebrating our wedding anniversary. What made our stay even more enjoyable is a tremendous help of the concierge team members Vanessa & Deysi. We booked two weeks, but one day in between was unavailable. They both worked very hard to make this day available to us. As a result, we stayed in the same room instead of having to move somewhere else for one day. We’re planning to return in February and looking forward to seeing both Deysi & Vanessa again. Thanks again, Leon & Faye
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Dec 14, 2024
What an unbelievable time!
My wife and I traveled to Villa Del Palmar Cancun with our friends. They’d been before, we hadn’t. I wasn’t even sure I was a resort guy. After our exceptional visit, that’s changed. The price was very reasonable for the treatment we received and we have never been so pampered. The food was unbelievable, the room amazing and the employees were all incredible - especially the pool staff. They treated us like royalty but also as family. We will be returning to Villa Del Palmar Cancun for many years to come!
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Dec 13, 2024
Great service!
We had a really fantastic time at the Villa Del Palmar Cancun. Alejandro & Candelario took incredible care of us at the elite pool which was right up to the beautiful white sand beach with turquoise waters. I really can't praise them enough. By lunch the first day they knew who everyone was & we were a group of 8. We had our same cabana everyday & impeccable service. In fact the staff was fantastic everywhere we went in resort. Our dinners were delicious! We dined in a different resort restaurant every night. I would have liked a little more variety at lunch & better desserts after dinner, but that is definitely not a complaint. After dinner Miguel & the other bartenders took great care of us in the sports bar. It was everything we hoped out vacation would be with the only caveat being that the HVAC was having issues in our building. It was a little too warm in our room, but I mean what can you do? We got away from a cold & rainy hometown!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos (approx. $1.89 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy