What We Love
- Discover thrilling activités for adults and children alike.
- Keep your exercise regimen in check with our onsite fitness facilities.
- Indulge your mind, body and spirit at the onsite spa facilities.
Things to Know
- The resort is only 10 minutes away from the heart of downtown Puerto Vallarta.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Travel time from the airport to the resort is approximately 30 minutes.
Resort Details
- Various Lounges/BarsLos Equipales - A Mexican style sports bar located poolside. Enjoy your favorite cocktail, a cold cerveza, or a light snack while watching sports tv.
- Various RestaurantsCucina - Open-air restaurant and pool bar serving buffet breakfast and à la carte lunch and dinner. Dinner choices such as sandwiches, pasta, lobster, shrimp, fish, paella, chicken, and grilled meats. Italian buffet Friday nights. Bar open mid-morning to after dinner.
Jalisco - Dinner restaurant with seating under thatched-roof palapa and in air-conditioned lobby. Mexican specialties and seafood. Bar open mid-afternoon to after dinner.
Deli/Internet Café - Open early morning to late night for coffee drinks, sandwiches, salads, ice cream, and desserts. Adjacent room with eight computers offering high-speed Internet connections (surcharges).
Equilpales - Casual, open-air bar with pool and hockey tables. Open late morning to late night.
Hours subject to change.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Indoor Hot Tub 2 Outdoor Hot Tubs
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 3 pools on site.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentDinner Shows - Mexican and Caribbean poolside buffets and music/dance performances weekly.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8833 reviews
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Jan 28, 2025Will not be returning to this resort
Just returned from a stay here, and I honestly cannot recommend this hotel, mainly due to the poor customer service. My reservation came with a few promotional offers, and I took extra care to confirm the details with the pre-reservation team to ensure I knew exactly what to expect. However, when I arrived, I found I had been misinformed. I requested to speak with a supervisor and unfortunately had one of the worst interactions I’ve ever experienced. Ivan, the supervisor on duty that day, was incredibly unprofessional. Typically, my interactions with hotel staff in Mexico are fantastic, but Ivan’s response was dismissive at best. When I expressed my concerns, he literally said, 'What do you want me to do about it?' which left me speechless. We were fortunate enough to encounter Marlena who supplemented the offer and allowed us to take advantage of the activities but had to go through a "tour" which we actually found it to be a timeshare experience. My experience with the pre-reservation team and especially having to deal with the supervisor Ivan, really tarnished what could have been a pleasant stay, and I won’t be returning to this hotel.
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Jan 27, 2025KIKI
I HAVE BEEN A MEMBER HERE FOR 22 years. This place is tops! But during this trip, i participated in the Zumba class. I do dance classes EVERYDAY! I am also a ZIN…which is a Zumba Dance Instructor…My favorite dance teacher here was KIKI. HE IS ONE OF THE BEST TEACHERS of Zumba dance I have done. I WISH I could take Him home to the US with me!
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Jan 27, 2025
Exercise on Vacation
I did the water class with Charly yesterday. It was great. He ensures you get a good workout. It is designed for all levels of “ athletes”. He makes it fun and was even in the water with us. I elected not to use the “weights” but still got a good workout.
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Jan 26, 2025
I love this place!
I love this resort. The people are wonderful and welcoming, the food is great, and the beach/pool are fantastic. While the resort is not the most upscale, it is clean, safe and well taken care of. This resort is my favorite place in Mexico to go.
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Jan 25, 2025
A wonderful vacation at Villa del Palmar
I just had a great vacation at the Villa del Palmar. Aside from the people who work at the reception desk, the employees are spectacular. They are the kindest, friendliest, most willing to help people that you will ever meet. In particular, Alfredo, the pool concierge, all the waiters at breakfast especially Hugo, Juan Carlos, Eriberto, Carlos, Etelvina, Celestino....the bellboys; Jesus, Joel, Ismael, David, Carlos...my maid Elena, and Emiliano, a waiter at night. These people lovingly do everything they can to help you enjoy your stay. More delightful people you will never meet! The showers are very difficult to get out of...aside from that the resort is wonderful.
- AdvisoryBeginning May 6th the hotel is removing the Villa del Mar section of the hotel to construct new buildings. The construction site will be closed off to minimize noise. Some locations and services of outlets may change from time to time. Scheduled completion is 2027.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Smoke Fee
Although smoking is not permitted within the suites, guests who smoke are permitted to do so outside in their room balconies and/or other designated areas such as restaurants etc.
Minimum check-in age is 18 year round. - Pet Policy : Pets Not Allowed