What We Love

  • Feel free to indulge in delicious meals and snacks with 24-hour room service. 
  • The onsite Kid's Club is the perfect place for your children to socialize and enjoy great activities and games. 
  • Keep your fitness schedule on track with a variety of water sports and aerobics classes. 

Things to Know

  • The resort is only 6 miles from Puerto Plata International Airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • Adult and kid-friendly activities are available throughout the resort. 
Hotel Promotions
Honeymoon Welcome Gift
Guests celebrating their honeymoon with us will receive the following:

• Room upgrade to Junior Suite on the arrival day (subject to availability)
• Fresh fruit and a bottle of rum placed in room on arrival
• Additional dinner for two in any of the a la carte restaurants
• 10% discount at BAGUA SPA, located in sister Luxury Boutique Hotel Casa Colonial (transportation in between hotels provided)

Important information: To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage certificate will be requested at check in, no more than 3 months old.

Applicable Dates:
Booking Dates: 26 Aug 2022 to 31 Oct 2026
Travel Dates: 01 Nov 2022 to 31 Oct 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals, snacks and beverages, including beer, wine and cocktails. Additionally, private in-room minibars are restocked daily with beers, soft drinks and water.

• Daily activities include beach volleyball, table tennis, water polo, aquarobics, Beach Olympics, bike tours and darts. Each day, guests enjoy one hour’s free use of bikes, tennis courts (day and night) and snorkeling, windsurfing, kayaking and sailing equipment. Each guest may also take a one-hour SCUBA lesson in the main pool. 

• During the day take part on our learning focused activities for adults and children, get in step with a Merengue lesson, sit in on a cooking or cocktail class, or brush up your language skills with a Spanish lesson. In the evening, there are live shows and musical performances.

• Chaise lounge and towel service are provided at the pool and beach

• Supervised Kids Club for children ages 4-12

Important Information: Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 26 Aug 2022 to 31 Oct 2026
Travel Dates: 01 Nov 2022 to 31 Oct 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

A la carte dining, daily buffets and casual snacking are all available here!
OnSite Dining
  • Las Almejas Cafeteria
    Serves daily buffets for breakfast, lunch and dinner.
  • Ocean Grill
    Features a variety of fresh meats, fish and seafood on the grill.
  • Octopus Gourmet Restaurant
    Serves flavorful Caribbean cuisine.
  • Sapore di Mare
    Offers delectable Italian cuisine. Guests should make reservations with guest services for the A la carte restaurants.
  • Various Lounges/Bars
    - Cafe Canela, lobby bar
    - Coca Bar, beach Bar
    - Cano Azul, pool bar
    - Pool, terrace bar
    - Beach Club Bar
    - Tiki Bar
Enjoy free parking, exercise gym access, laundry service and more amenities!
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box†
  • Sauna
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Wedding package available.

† Fees may apply

Whether you are looking for thrilling adventures or relaxing pool time, you're covered!
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Pool
    There are 2 pools on-site. This property has swim-up bars.
  • Sauna
  • Tennis court
    There is a tennis court with lights on-site.
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7987 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best resort in Puerto Plata!!!

    My stay at Gran Ventana Resort was absolutely amazing, especially thanks to the incredible nightly activities! Two standout events were the White Party and the Beach Party. Both were filled with energy, great music, and unforgettable fun—perfect for enjoying with friends or as a couple. The Beach Party was magical: the sound of the waves in the background, live music, and the feel of the sand under your feet created a truly unique atmosphere. The decorations and attention to detail made the experience even more special. A special shout-out to Henry from the Entertainment Team! His energy, charisma, and contagious enthusiasm made every activity a success. He kept everyone engaged and ensured the parties were even more enjoyable. If you’re looking for a place to relax during the day and experience fun-filled nights, Gran Ventana Resort in Puerto Plata is the perfect choice. I can’t wait to come back!

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Super fun trip!

    I recently stayed at the Gran Ventana Resort in Puerto Plata and had an amazing experience! The resort truly exceeded my expectations in every way. The rooms were clean and comfortable, the food was delicious with a variety of options, and the beach was absolutely stunning—perfect for relaxing or enjoying water activities. The staff were incredibly friendly and attentive, always ensuring that guests felt welcomed and cared for. A special shout-out to Henry from the Entertainment Team, who went above and beyond to make the experience fun and memorable. His energy and enthusiasm were contagious, and he made every activity so enjoyable! If you’re looking for a getaway where excellent service and a vibrant atmosphere come together, Gran Ventana Resort is the place to go. I can’t wait to return! Would highly recommend!

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cranberry Madness

    Just return from an amazing vacation at the VH Gran. It was our second time there and twice as good as the first . Raymond at the front desk checked us in promptly, what a gentleman. Carlos and his team took care of our luggage and within a few minutes we were enjoying our vacation. The two main reasons that impacted my decision to return are the staff and the food. 99 % of the staff remembered us. So friendly, so kind, so helpful. Too many to list all their names but every single individual from the front desk to the buffet to the entertainment grew to housekeeping to the grounds keepers were all amazing. The grounds are kept impeccable. The food is sooooooo good. Always something different. Looked forward everyday to the soups and those chicken wings at the Ocean Gill. The a la carte restaurants were also very good, we enjoyed all three. The beach is great for swimming and walking. Very well maintained. Luis and Nicholas always made sure we had a cold drink in our hands Would I return, yes. Would I recommend this resort to my family and friends, yes. Would I bring my own chicken wings, not. Best chickens I ever had, Hats off and a big applause to Oscar. You do an amazing job. Keep up the good work.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointed

    DISAPPOINTED when I booked I specifically asked NOT to be put in overflow I arrived today. Guess where I am. Very upset I was here before. Overflow is boring. And it’s across the street from the swim up bar. I don’t think I’ll be back. I don’t come here to sleep

    Dec 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Experience

    Absolutely the best trip we’ve been on. Service was exceptional. Food was amazing with lots of different choices to pick from. Staff is very friendly and accommodating. If you are looking for a resort to take your family I would highly suggest going to Gran Ventana. Also, huge shout out to Henry for keeping us entertained and for making our trip so much more enjoyable not only for the adults but for the kids as well!

    Dec 11, 2024
Hotel Advisories
  • Advisory"The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced"
  • Advisory"*Important information* Motorized water sports are banned by the Dominican Government during holy week."
  • AdvisoryThe Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
  • Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
General Policy
  • Check In: 3:00 PM
  • Check Out: 1:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - 
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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