What We Love

  • Sample tantalizing, gourmet faire from one of eight onsite restaurants. 
  • Keep unending luxury at your fingertips thanks to 24-hour room service. 
  • Quaint, hacienda-style suits allow for unmatched ambiance and tranquility. 

Things to Know

  • The resort is only 20 miles from the airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • This resort is limited to guests aged 18 and older. 
  • Oceanfront rooms have been recently renovated.
Hotel Promotions
Honeymoon Welcome Gift.
 Guests celebrating their honeymoon with us will receive:
•Sparkling wine upon arrival
•Special honeymoon room decoration
•Congratulatory announcement in Valentin Journal
•Honeymoon turndown service
 
Requirements:
* Present copy of marriage license upon check-in.
* Valid up to 90 days after the wedding date.
* The honeymoon amenities must be requested at the time of booking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
To receive this offer, just enter HONEYMOONERS in the Special Service Request section during checkout or call our Customer Care Center and we will be happy to make the notation for you.  Certain restrictions may apply.
Applicable Dates:
Booking Dates: 06 Dec 2022 to 23 Dec 2024;06 Dec 2022 to 23 Dec 2024
Travel Dates: 24 Dec 2023 to 23 Dec 2024;24 Dec 2023 to 23 Dec 2024
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities.
The all-inclusive program includes the following amenities:

• Breakfast, lunch, and dinner
• Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands, house wine included
• 24 hour room service from in-room menu
• Personalized check-in
• Welcome cocktail and cool refreshing towel upon arrival
• Wi-Fi in reception, suites, pool area, bars, and restaurants
• Daily activities
• Evening entertainment
• Non-motorized water sports
• Fitness center with a variety of fitness classes
• Taxes and gratuities

Important information: Certain restrictions may apply.  Reservations not required when dining except for Tepanyaki Grill.  Extra fees apply for lobster dishes and ultra premium wine.  The Corner restaurant is available for an extra fee.  Consult hotel for further exclusions and restrictions.
Applicable Dates:
Booking Dates: 14 Apr 2020 to 23 Dec 2024
Travel Dates: 24 Dec 2020 to 23 Dec 2024
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privé Inclusions.
Guests staying in a "Privé" category will receive the following, in addition to the All Inclusive amenities:

* Private check in and check out at the Valentin Privé Club
* Pre arrival concierge services at: vim.valentinprive@valentinmaya.com
* Early check in and late check out, subject to availability
* Bottle of sparkling wine in room upon arrival
* In room fruit platter & petit fours (once per stay)
* In room fresh flowers (once per stay)
* 4 bottles of liquor in you room on arrival day (menu available with the Valentin Privé Concierge)
* Beach bag
* 1 lobster per person per night in all our specialty restaurants
* Restaurant reservations through the Privé Lounge Concierge if desired
* Reserved cabana (Bali bed) at pool or beach ( subject to availability)
* Exclusive access to Privé Lounge (7:00am-11:00pm) with:
* Wi Fi Service
* Concierge service
* Ultra premium bar service
* Pastry Bar (7:00am-12:00pm) 
* Snacks (12:00pm-7:00pm)

Important Information: Futher information will be provided at check in. Privé inclusions are nontransferable and nonrefundable.
Applicable Dates:
Booking Dates: 06 Dec 2022 to 23 Dec 2024
Travel Dates: 24 Dec 2023 to 23 Dec 2024
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

French, Japanese and Mediterranean cuisine are just a few of the great options here!
OnSite Dining
  • Daytime Restaurants And Snacks

    IN THE MAIN BUILDING

    Main buffet restaurant Le Marché
    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    Breakfast buffet:

    Seating section with air conditioning available

    À la carte breakfast available

    Lunch buffet (daily themes):

    Seating section with air conditioning available

    À la carte snacks

    BY THE BEACH 

    Beach restaurant Mar y Tierra - Dress code: Resort Casual
    Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.

    À la carte lunch

    À la carte breakfast

    AT THE GOLDEN POOL
    Golden snack bar
    Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.

    DAYTIME SNACKS

    MAIN BUILDING -
    We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza España

    Catch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!

    MAIN POOL: - Food truck near Heaven and Earth swim-up bar
    Next to the main pool, beach tables and chairs available.

    - Fresh fruit kebab service
    With fresh tropical fruit kebabs.
    - Marquesitas cart
    The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
    - Esquites cart
    A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
    - Gourmet canapés cart
    Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
    - Fresh fruit flavored waters cart
    Prepared with fresh tropical fruit, two flavors daily.

  • Nighttime Restaurants & Snack

    Nighttime Restaurants

    Italian: L’Olivo
    Dress code: Night Elegant
    The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.

    French: L’Alsace
    Dress code: Night Elegant
    The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.

    Mexican: La Hacienda
    Dress code: Night Casual-Elegant
    Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.

    NIGHTTIME RESTAURANTS
    Air-conditioned luxury “à la carte“ restaurants in the main area

    Asian: Taman Sari
    Dress code: Night Casual-Elegant
    Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.

    Japanese: Ginger
    Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
    3 restaurants in 1
    • À la carte – no reservations
    • Sushi bar – no reservations
    • Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.

    NIGHTTIME

    Unlimited – No reservations
    By the beach (no air conditioning)
    Fish & Seafood: Mar-
    Dress code: Night Casual
    Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.

    Steakhouse: Tierra
    Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.

    Plaza España
    - Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
    - Sweet crepes cart: Tasty crepes prepared with various complements.

    SPECIAL FIESTAS
    - 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions.

  • Various Lounges & Bars

    - Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.

    - Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.

    - Sunrise beach bar: On the beach for your favorite drinks and cocktails.

    - Sunset beach bar: On the beach for your favorite drinks and cocktails.

    - Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
    Dress code: Night Elegant

    - Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
    Dress code Night: Casual-Elegant
    - Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
    Dress code Night: Casual-Elegant
    - Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
    Dress code: Night Casual
    - Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
    Dress code: Night Elegant
    - El Palenque theater bar:

    ***Schedule varies with shows and events.

Enjoy full access to free parking, exercise facilities, 24-hour front desk services and more.
On-Site Amenities
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†

† Fees may apply

Whether you are ready to snorkel or prefer to sit by the pool, you're covered!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • General
    Basketball, tennis and Paddle courts are free of charge

    - Two tennis courts
    -One paddle court
    -One basketball court

    •  Pilates, Yoga, TRX, Zumba, body fitness, pool biking
    •   Foam party
    •  Cooking lessons
    •  Spanish lessons
    •  Bike tour
    •  Tequila tastings
    •  Craft
    •  Riffle shooting
    •  Waterpolo
    •  Pool tournaments
    •  Texas Hold'em and many other games
  • Non-Motorized Water Sports
    - Hobie cats
    - Boogie boards
    - Snorkeling gear (mask and snorkel only)
    - Kayaks
  • Pool
    There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
  • Sauna †
  • Spa †
    Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
  • Steam bath †
  • Volleyball
    Beach and pool volleyball
Off-Site Recreation
  • Diving †
  • Golf †
    Golf course located within a mile of the property.
  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Do not miss the Mexican and the Caribbean thematic nights every week including buffet
    and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
Off-Site Attraction
  • Chichen Itza
  • Tulum

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 19003 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Home away from home....the peaceful haven one should experience .For us it was a break from crazy, busy city life.

    Heartiest welcome by butler of the privé club. Spacious room , very clean. The fridge was stocked and our welcome gift is worth mentioning: 4 bottles of Tequila,cheese platter and tons of fruit and chocolate. Food at La Hacienda is to die for! The buffet at Le Marché was also very good. Loved walking along the lush and well manicured gardens.There was also an environment friendly corner for wildlife. Lots of activities at the pool .I loved the morning yoga sessions, did some biking too. Got the opportunity to meet the amazing Dora , a resourceful PR.

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Heaven on Earth

    Valentin Imperial has everything you want in a resort: beautiful nature, amazing food, and a great mix of relaxation and fun. The property feels like a tropical oasis with tons of greenery, wildlife, and little spots to explore. The food is incredible, with plenty of restaurants offering something for everyone, and it’s all done very well! The vibe is laid-back but lively. There’s always a party or something fun going on if you’re in the mood, but it’s easy to find quiet corners to chill, too. The staff are incredibly kind and helpful, and the guests are just as friendly, which makes the whole experience even better. It’s the kind of place you’ll want to come back to. Makes you fall in love with your life! ♥️

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommend

    Friendly staff, relaxed atmosphere. Love the long walking paths that cover the large property, easy to feel like you're not surrounded by a thousand other travelers. Restaurant by the beach and the Hacienda are our two favorite spots to eat, would skip the Italian.

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    2nd Visit & 31st Wedding Anniversary

    Again, the service was exceptional!! The staff always have a smile on their face and always making sure you have everything you need to have a great time. I highly recommend this resort for everything you are wanting and looking for in a resort. It is more than you expect! The grounds are vibrant and beautiful. The new breakfast and lunch buffet was amazing. You would not be disappointed at this amazing resort!!

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love it

    Love the place, I have visited in December, the resort is big and has verity of restaurants with amazing food, inside and outside spaces with many different activities at pool etc, the staff is always lovely, smiling and interacting. Will definitely be coming back!!😍😍

    Dec 17, 2024
Hotel Advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

     

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
    Minimum check in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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