What We Love
- Zentropía Spa - waterfalls, vapor baths, hydromassage and couples' massage. Sounds like heaven.
- Chilling at the Royal Beach Bar - travelers report that the service is off-the-charts.
- The butler service, 24-hour room service and two bars just for Royal Suites guests.
Things to Know
- It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.
- For those wanting to explore, the ancient ruins of Akumal are seven minutes away.
- On land, there's archery, shuffleboards, ping pong and more. Get your game face ready.
Resort Details
- Capricho:
International buffet. Serving breakfast, lunch and dinner.
- Chic CaberetThis venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun! - El GauchoArgentinian cuisine. Serving dinner a la carte.
- La BohemeFrench cuisine. Serving dinner a la carte.
- TentazioneItalian cuisine. Serving dinner a la carte.
- Various Lounges/Bars
-Beach Club
-Lobby Bar (1)
-Pool Bars (3)
- 24-hour front desk
- ATM/Cash machine†
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Complimentary wireless internet
- COVID test onsite
- Currency exchange†
- Doctor on call†
- 24-hour front desk
- ATM/Cash machine†
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Complimentary wireless internet
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Elevators Not Available
- Exercise gym
- Game room
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Fishing †Deep sea fishing
- Miniature golf
- Non-Motorized Water Sports
Snorkeling, kayaking, windsurfing, pedal boats, stand-up paddleboard
- Pool
7 freshwater pools and 1 seawater pool. Free umbrella, sunbeds, shower and towel service.
- Scuba diving †
- Soccer field
- Spa †Zentropia Palladium Spa and Wellness
- Table tennis
- Tennis court6 tennis courts onsite
- VolleyballBeach volleyball court
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great vacation
Wonderful hotel, beautiful suite, attentive, friendly staff from housekeeping to administration to serving staff, great location, nice beach, you were always able to find a quiet area, if you wanted it, particularly enjoyed the catamarans, AC died one night but was immediately repaired once we mentioned it to our butler, overall great experience.
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TRS Yucantan Mexico first time
This hotel is amazing so much choice, huge complex, very clean and friendly helpful staff especially our Butler Jorge Abreu, Villa 63 a real credit to the hotel. Plenty of activities and no issues getting a sunbeds. The TRS beach club is amazing all feels very safe and very clean we had a Bali bed which you can arrange a rate on the beach. Spa Staff come in to the beach and offer you much better rates for a massage and facial and you get two days of spa facilities which have a juice bar and baguettes - you won’t want to miss the spa it’s special! Plenty of food choice even the fussiest eater won’t go hungry. Would highly recommend and on the agenda for next year.
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Excellent
Could not recommend this place enough. Everything was great, down to the smallest detail. Their 5 star rating is much deserved.
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Luiso is the most amazing butler there is. Attention to details, making sure he knew everyone in the villa on a persona
Luiso is the most amazing butler there is. Attention to details, making sure he knew everyone in the villa on a personal basis and attend to each individual needs.........................................,,........... ....... ..... .
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Amazing time at TRS!!
We had an amazing stay at TRS. We stayed in villa 65 and had the most amazing butlers Patricia and Jose! They were amazing and tended to all our needs and made our stay so much better. They made all our reservations and booked our activities for us and were always available for any questions we had about the resort. The resort was beautiful and so big, so much to see! 7 days are not enough to experience everything the resort has to offer. The resort was clean and well maintained. We did Bingo and the CHIC show! We tried archery and rifle shooting. It was fun. Entertainment was pretty decent. Zentropia was beautiful. Did an 80 minute massage and enjoyed the spa. Definitely cheaper when you book with the guys in blue shirts at the pool. We enjoyed the different restaurants and did use room service once. We did Helios for breakfast every day except Capriccio once. Both were great. We did use a damp rid bag and it did make a difference and our air conditioning worked great too. We enjoyed the private beach and it was easy to get to. Never had an issue with transportation around the resort. You do need rides a lot since the resort is so big. Must thank everyone at TRS for making our stay memorable! Definitely would go back again for sure!!
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe access to the hydrotherapy areas at Zentropia Palladium Spa & Wellness will cost $35 USD per person.
- AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.