Resort Details

Dining
OnSite Dining
  • CENIZA
    Named for the Spanish word for ash, Ceniza puts a spin on traditional wood-fired cooking techniques in this balmy beachfront setting. Under a palm-thatched palapa, you’ll be enchanted with its open-air ambiance and enticed by a sustainably-sourced menu of Mexican surf and turf dishes. Enjoy specialties like scallops and spiny lobster empanadas and soft-shell crab tacos, paired with woodfire-baked plantain for dessert. The possibilities are virtually limitless at our onsite Playa la Ropa restaurant. Celebrate a special occasion as a couple or with your closest friends, and we’ll take care of the details with our personalized service. All are available upon reservation.
  • HAO
    Whether dining on the beach, by the pool or at our alfresco restaurant, you’ll enjoy seasonal ingredients prepared in modern Mexican style at this oceanfront all-day bar. Wake up to refreshing tropical fruit breakfast bowls and Zihua benedicts for breakfast, then mark your midday with whole local spiny lobster and grilled cheese ribeye tacos. Share the seafood hibachi grill under a canopy of lights for the perfect dinner to cap the evening. Thursday HAO Grill Out: Enjoy fresh seafood and premium cuts of meat, displayed and selected to be grilled oceanside against the background of crashing La Playa Ropa waves while live music envelops your culinary adventure. Saturday Taco Experience: Settle into a beachfront location where guests are invited to relax oceanside and dine on lobster, octopus, pork pibil, and short rib authentic tacos with handmade rolled tortillas. This authentically Zihuatanejo experience is followed by dessert, where decadent churro or cookies and cream taco invite you to indulge.
On-Site Amenities
  • Air conditioning†
  • Baggage Storage
  • Front desk
  • Housekeeping
  • Laundry Facilities†
  • Parking†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
  • Fitness center on-site †
  • Pool †
  • Spa †
  • Tennis court †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 746 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic experience at the Thompson Hotel, Zihautanejo

    This place is fabulous, you are right on La Ropa Beach, the rooms and grounds are gorgeous which you can't see from the street. It was wonderful being that close to the beach. The service at this hotel is exceptional and our every need was catered to. We had breakfast and lunch every day on the beach and the food was delicious. We opted to go out every night for dinner to sample some of the Zihuatanejo restaurants and had several great experiences. In particular, I would like to give special praise to our server that we had most frequently, Adrian, (I hope I am remembering his name correctly), because every time we were thinking about ordering something he was right there. Incredible!!

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely a must go to resort in Mexico

    If you need a peaceful and relaxing adventure this is definitely the place to go. It was incredible. The resort, staff, location and weather. Couldn’t have asked for a better place to stay. I was here to do a wedding event for my daughter. We had them to brunch for us here. Amazing staff, food and drink. If you have an event to be done during your stay. This is THE PLACE!

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel in Zihuatanejo

    The hotel continues to excel. The grounds are lovely, but the staff makes this hotel tops. Many thanks to Bruno at the front desk, Hiliberto, Ellie, Antolyn, and Antonio at Hou, and on the beach, Alejandro, Efrin and, of course, Erriberto. Can't wait to return.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paradise in Z

    The Thompson is hands down the best resort in Zihuatenejo. This is my second stay in a beach suite. I had my own plunge pool and a beautiful view of the ocean. Perfection! Hao’s most talented bartended, Marco, is a highlight to every happy hour.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing place

    Beautiful resort (not all inclusive) on secluded beach. Rooms, view and service from staff is amazing. Location on Playa Ropa is excellent. Recommend the Beach Suites as they have their own mini pool as well as direct beach access with palapas you can reserve

    Feb 10, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed

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