Resort Details
- CENIZANamed for the Spanish word for ash, Ceniza puts a spin on traditional wood-fired cooking techniques in this balmy beachfront setting. Under a palm-thatched palapa, you’ll be enchanted with its open-air ambiance and enticed by a sustainably-sourced menu of Mexican surf and turf dishes. Enjoy specialties like scallops and spiny lobster empanadas and soft-shell crab tacos, paired with woodfire-baked plantain for dessert. The possibilities are virtually limitless at our onsite Playa la Ropa restaurant. Celebrate a special occasion as a couple or with your closest friends, and we’ll take care of the details with our personalized service. All are available upon reservation.
- HAOWhether dining on the beach, by the pool or at our alfresco restaurant, you’ll enjoy seasonal ingredients prepared in modern Mexican style at this oceanfront all-day bar. Wake up to refreshing tropical fruit breakfast bowls and Zihua benedicts for breakfast, then mark your midday with whole local spiny lobster and grilled cheese ribeye tacos. Share the seafood hibachi grill under a canopy of lights for the perfect dinner to cap the evening. Thursday HAO Grill Out: Enjoy fresh seafood and premium cuts of meat, displayed and selected to be grilled oceanside against the background of crashing La Playa Ropa waves while live music envelops your culinary adventure. Saturday Taco Experience: Settle into a beachfront location where guests are invited to relax oceanside and dine on lobster, octopus, pork pibil, and short rib authentic tacos with handmade rolled tortillas. This authentically Zihuatanejo experience is followed by dessert, where decadent churro or cookies and cream taco invite you to indulge.
- Air conditioning†
- Baggage Storage
- Front desk
- Housekeeping
- Laundry Facilities†
- Parking†
- Wi-Fi†
† Fees may apply
- Beach †
- Fitness center on-site †
- Pool †
- Spa †
- Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
724 reviews
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Dec 13, 2024A piece of Heaven
This is our second time staying at the Thompson we enjoyed our stay here the rooms and grounds are beautiful . The pools are wonderful and comfortable temperature . The beach service is amazing from many of the servers Francisco and Victor were always there to make your beach time relaxing and fun . We got to experience a mother turtle lay eggs at night on La ropa beach and also baby sea turtle release . The restaurants are very good love the breakfast at the Thompson . We highly recommended the Thompson beautiful setting and staff is amazing . We are excited to come back again .
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Dec 12, 2024This hotel has a lot of potential. Sadly it didn't live up to its potential.
This hotel has a lot of potential. Sadly it didn't live up to its potential. We were in one of the swimup rooms. WiFi barely worked. Room was spacious, however not enough closet space for 2 people. Front desk staff are great. Poor lighting means it is very hard to read in bed.
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Dec 10, 2024
Lovely Stay! Look forward to coming back!
Amazing stay! We ended up getting a beach suite. We are Hyatt Globalist and we are always treated so well by Hyatt. The room had a gorgeous view and amazing 2nd floor balcony with plunge pool. You could hear the ocean waves as you slept which was so relaxing. Food was all amazing. Highly recommend the Mexican buffet. We are not buffet ppl but the flavors were amazing and was fun to try several things sms make sure to taste all of the salsas. The darker one was so good on almost everything. Recommend taking a taxi to the town. 100 pesos each way flat rate. Taxi to hotel is 700 and back is 500. Plenty of ATMs in the city as well if you need more cash at banks. Recommend going to dinner in the city. It’s fun and can shop around for gifts and some great places. The staff was all amazing and look forward to coming back. Best spot in the city on the beach!
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Dec 03, 2024
Great Trip
Service in all areas of the resort was excellent. Beach service by Francisco was exceptional. Maria’s beach stretching and Pilates was also exceptional and I would highly recommend taking a class or two. Very warm water and a beautiful clean beach.
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Nov 18, 2024
Perfect
Fantastic hotel, right on the lovely La Ropa beach. Plenty of sunloungers, each with either a palapa or umbrella, so you can choose whether you would like shade or sun. Staff, without exception, were fantastic and couldn't do enough for you....even helping us to continue our learning of the Spanish language. Food and drinks are more expensive than downtown, but are still cheaper than US or UK hotels. Quality was also decent, especially the breakfast options. Glad to see that there is mexican authenticity in the dishes and they haven't been made "american" style like a lot of locations in Cabo, Cancun, etc. Room good size, aircon effective although slightly noisy. Grounds are immaculately maintained. 20 minute walk to downtown. Will definitely be back.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed