The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7466 reviews

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  Westin Reserva Conchal is a Home Run.

  We just returned from a wonderful week at the Westin. The resort exceeded our expectations in every way. The staff were exceptional. They were very friendly and went out of their way to help in any way possible. We loved spending the morning at the beach and the afternoon by the pool. Staff bring beach chairs on the sand and set up umbrellas if wanted. There is a lot of natural shade from the trees, so umbrellas aren't usually needed. We went kayaking one morning and enjoyed swimming in the ocean. The water is warm and waves are small. The main pool is the size of 6 large resort pools and has lots of shade and chairs available. It has a very tropical feel and you will see birds and iguanas. The swim up bar serves great drinks and there is staff to bring food and drinks if you don't want to leave your chairs. We were able to eat at five of the specialty restaurants for dinner. Bamboo (the Asian restaurant) and Spirula (the Italian restaurant) were our favorites. The food was consistently at a high level, well paced, delicious. We were not able to reserve all of them on the app, but the concierge was able to make additional reservation for us. Mitra is great for breakfast and we loved the pool front restaurant Caricola for lunch. The rooms are spacious and comfortable. We were in the premium suites that were close to the beach, pool and restaurants, well worth the extra expense. We used Erik Garcia on the beach to book our trips. He wears a blue google shirt and is one of the first people you will see every day when you enter the beach. We texted him before we arrived and set up trips to Rincon de la Vieja and Palo Verde. When we met in person he was very friendly and knowledgeable about the area. Both trips were private and the guides were terrific. We saw many types of birds, monkeys and even crocodiles. We didn't even pay until the trip began. I would highly recommend using him for excursions. We had considered staying in the La Fortuna area for part of the trip instead of staying at Playa Conchal the whole time, but found that we could have some great day trips and enjoy the amenities of the Westin.

  Mar 02, 2025
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  What an incredible sea!

  We had so much fun in Costa Rica. Kids and I were included with my ex husband on his work incentive trip.The beach at the Westin is so walkable both ways. Soft sand and private areas to the left. Food is just ok - eggs Benedict at Mitra breakfast and the made to order pasta for lunch saved the day. The employees are incredible. Found Erik G with Google blur shirt on the beach and he easily organized a private tour to La Leona and zip lining. Would love to be invited back on this trip for next year.

  Mar 01, 2025
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  Great location! Fabulous golf course!

  Awesome! Beautiful location and challenging golf course. We spent the day golfing and had a late lunch at the poolside restaurant. Would definitely consider staying at this location next time I visit Costa Rica. Well appointed pro shop and updated golf carts. Staff was great.

  Feb 28, 2025
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  Repeat Guest, Beautiful Resort, Service Decline

  This was our third visit to the Westin Reserva Conchal. We return because the property is gorgeous and well maintained and we love Costa Rica. We enjoy the size of the resort and the ability to walk to a variety of locations on the property. We have always stayed in Club level amenities. The rooms were clean. Bergen (sp) at the adult pool was exceptional. We did notice a decline in service from prior visits, primarily at the restaurants. For example, coffee was rarely refreshed at breakfast, beverages at other meals were never replenished and spills were not adequately cleaned up. We also required WiFi access to complete some work while abroad and WiFi in the rooms was not reliable. We did attempt to address some of these issues and the response we received was “thank you for your comments.”

  Feb 26, 2025
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  Fantastic week of relaxation!

  Our family (myself, wife and two adult children ages 21 and 23) stayed at the resort from February 14th to the 22nd. It was great. We stayed in the Adults only section and if you're able to, this was worth the extra. The Adults only pool area and buildings were quieter and there wasn't any issue finding chairs by the pool. We did go by the other pool area almost every day and it was like most typical all-inclusives with music playing and was busier, but never looked over-crowded. The resort was beautiful and kept very clean. Our rooms were cool and the cleaning staff did an excellent job during our stay. The food in the restaurants was quite good for an all-inclusive. We researched quite a bit before picking this resort and did see a few reviews which complained about the food, but those people must have been very picky or looking for gourmet dinners. The resort is fairly big, but the walk from the rooms to the restuarants was not too far, and if you ever didn't feel like it there were carts driving around at all times that you could flag down and ask for a ride. Seeing the many Howler monkees was quite something...and a bonus that they weren't throwing anything at people! The beach is quite nice, but it is a public beach, so there are people plying their trade asking you if you'd like a horse ride or a massage, but none were overbearing or in our face. We used Erik G on the beach for a couple of excursions and he was fantastic. He followed up with us to make sure our driver was there to get us and asked how we enjoyed the adventure. Be sure to look for him, he will be wearing a blue google shirt. We did a snorkeling afternoon trip on a large catamaran and also a full day trip to Rincon de la vieja which is an amazing spot! Overall, I would highly recommend this Westin Resort!!

  Feb 25, 2025