What We Love
- The Fives Spa will have you indulging your mind, body and soul.
- A variety of cuisine is available at the resort’s on-site gourmet and casual restaurants.
Things to Know
- This resort is located just 35 minutes south of Cancun International Airport.
- You’ll enjoy proximity to the restaurants, nightlife and shopping of downtown Playa del Carmen.
Resort Details
- AREZZO – ITALIANWith floor to ceiling windows for an unobstructed view of our beautiful gardens, Arezzo is an open kitchen, Italian restaurant which emphasizes in culinary authenticity. An array of freshly homemade pastas and grilled to perfection seafood, poultry and meats compose a mouthwatering menu.
*Reservations required
*Premium american steaks available with an additional charge
- BREEZE BARThis beachfront bar is an ideal place to relax with your feet in the water. Here you can read under the shade of large trees and tropical palms or simply soak up the sun while enjoying a chilled beverage. Choose your favorite signature cocktail or opt for a frozen colada or mixed tropical fruit juice. Located at the infinity pool.
- BREEZE N’ BURGERBeachfront gourmet corner where you can taste a delicious burgers, empanadas and hot dogs, ideal to satisfy your appetite while relaxing in a sun bed facing the sea.
- CANTINA 1910Contemporary design carrying on 200 years of tradition awaits you at Cantina1910. Less than pleased with the service he was being offered, Francisco "Pancho" Villa, one of the most prominent Generals in the Mexican Revolution, once fired a bullet in the ceiling of a cantina to get the attention of the staff. Thankfully there is no such service shortfall at Cantina 1910, only a wide selection of local and international beer; some of the best tequila and mezcal in the country are also on display, do not miss tequila & mezcal tastings.
- FLAVOURS- WORLD CUISINEFlavours offer a buffet for breakfast and dinner. This restaurant provides a very relaxed and family-oriented atmosphere where guests can enjoy a variety of mouth- watering preparations and cool off in the air-conditioned space. Also, guests can appreciate spectacular views of a true cenote, which is a natural winding river unique to the destination.
- KOH THAI – WOK CUISINEA 15-foot standing Buddha greets you on arrival
as your senses are assailed with aromas of lemon
grass, ginger and holy basil emanating from our
fragrant kitchen. Sample popular classics such
as pad thai, green curries and coconut soup or
any of our contemporary wok creations prepared
by our trained Chef. For outdoor dining, ask for a
creatively appointed pagoda ($). Thailand just
feels a few steps away. - LA BRASSERIE – BISTRO CUISINE(Adults-only Restaurant)Contemporary Bistro Cuisine awaits our guests in this old world inspired restaurant. The area ambiance rich in wood and brick will set the tone for an evening of modernized culinary classics such as fillet steak, mustard salmon, duck with pepper sauce, fish beurre blanc, pork with orange sauce and rack of lamb Bordeaux.
- LA CASA DE ROSA ($)"La Casa de Rosa" is born through the inspiration of our history, customs and our home. Its purpose is to pay homage and honor to the diversity and cultural richness of our people. We invite you to enjoy a concept that just like Mexico; is unique, rich in aromas, flavors, colors and textures, a place where you will learn to cook authentic Mexican food. All while basking in a warm family atmosphere and the ambience of a space pure in the style of a true Mexican home.
* Reservation required & Additional cost
- LA TAQUERIAExtraordinary location just a few steps from the ocean, La Taqueria invites you to try our traditional mexican tacos.
- LIZARDSThis pool bar & terrace offers a delightful selection of light bites such as Andalusian gazpacho, kimchi, thai or quinoa salad, summer rolls, vegan black bean burger and pita falafel. Sample local favorites like fresh juices, margaritas or beers.
- MANGLAR BARThis bar is a perfect place to enjoy a cool drink surrounded by the pool and a few steps away you will be bounded by the tropical lush forest and wildlife.
- MESTIZOOverlooking the nearby pool and mangrove area, this fresh and bright restaurant makes a dramatic jump into the modern Mexican Cuisine, with a contemporary view of Mexico ´s national gastronomy. All in a warm, eclectic and intimate ambience, that reminds us that simplicity and hospitality are not at war in the kitchen.
- NATURA DAY CLUB AND GRILLIf you’re looking for an escape to a tropical oasis with an elevated dose of originality, Natura Day Club and Grill is the spot. This sandy poolside hangout at The Fives Beach Hotel & Residences Playa Del Carmen encompasses a lounge, grill and bar serving unrivaled exotic drinks that keep your senses alive and refreshed.
- NATURALWith its bright, airy atmosphere and central location, Natural is a great spot to spend time chatting with family and friends, surfing the web or catching up on your favorite book. Sit back and enjoy a smoothie, signature frappe, health drink and home-baked treat. And if you are a sports person and you are looking for extra vitamins, detox or a blast of energy choose from a variety of boosters ($) and simply ask our smoothies master to add it to your smoothies.
- OKA - SUSHI BAROverlooking The Fives Plaza, with artful design, pleasant outdoor balcony, Oka Sushi brings to your plate the finest meals in the Riviera Maya. Whether you are enjoying some of our makis, nigiris or the lustrous pleasure of sashimi, Oka always shines. Fresh ingredients are the cornerstones of our delightful culinary offering and ur talented team of sushi Chefs is there to make the experience one to remember.
- ORIOLA BEACH CLUB GRILLEndless turquoise view of the Caribbean Sea greets you at Oriola Beach Grill. Delight yourself with a bounty seafood selection ceviches, fish tacos and sumptuous salads. The casual, colorful and beachcomber feel, promises to be a great place to satisfy those afternoon cravings.
- PALMASPalmas swim-up bar is the perfect place to chill out with an ice-cold beverage to your favorite cocktail.
- PISCO NIKKEI CUISINE & RAW BARImmerse yourself in our modern atmosphere, Pisco Nikkei Cuisine & Raw Bar offers a natural selection at its finest with innovative cuisine. Live the Nikkei experience at our contemporary ocean front restaurant, delight yourself with the latest gastronomic sensation, the century-old cooking style is a fusion of Japanese and Peruvian cuisine. Relax yourself in a caribbean spirit with our expert’s mixologist and taste the authentic expression of Peruvian Pisco.
*Reservations required
- SEA OLIVE- CUISINE DU SOLEILThe French Riviera, coastal cuisines of the Mediterranean and Mexican flair are what inspires the flavors of Sea Olive. The menu features fresh, authentic dishes to satisfy even the most discerning palate. Dine inside our contemporary restaurant or enjoy “al fresco” dining on the outdoor terrace, with spectacular ocean views.
- THE BEACH CLUBWith its emblematic restaurants and bars, its prime location overlooking the Island of Cozumel, the Beach Club is also home to our Zky Wedding deck. Whether it be lunch at Oriola, dinner at Arezzo or a romantic candlelight dinner, you are sure to become well acquainted with its fantastic All Senses Inclusive® offering and spectacular views.
- THE FIVES PLAZAWith more than 4,000 m2, the heart of The Fives Beach Hotel & Residences, comes alive early. Beautifully landscaped, its lush setting invites you to unwind and lounge in its manicured gardens. Marvel at our nearby cenote sipping your favorite refreshment. Home of four amazing restaurants and two signature bars, is a perfect gathering place to enjoy an afternoon drink or a pre-dinner cocktail. Also, to be found around The Fives Plaza is our Fitness Center, The Fives Spa, Natural, Ice Cream Shop, convenience stores and we proudly serve Coffee Shop.
- THE GIN BAREnjoy a classic Gin & Tonic or indulge in one of our handcrafted cocktails at this sophisticated and modern gin bar. Offering a variety of premium gins from around the world, this upscale, stylish lobby bar is the perfect place to unwind on your arrival, meet with friends and family throughout your stay or enjoy a nightcap on our grand terrace under a sky filled the star.
- ZKY BARZky Bar is the perfect place to spend a night out and enjoy cocktails under the stars. This sophisticated bar and lounge has a second-floor location to take in the views of the Caribbean with Cozumel in the distance. Guests can enjoy their favorite sport games on the screens or just listen to lounge music and sample a trendy cocktail. Grab one of the lounge chairs at the outside terrace with cocktail service for a relaxing evening.
- Babysitting†
- Car Rental Services†
- COVID test onsite
- Exercise gym†
- Laundry/Valet service†
- Medical Facilities Service†
- Pool†
- Restaurant†
- Spa†
- Valet parking†
- Babysitting†
- Car Rental Services†
- COVID test onsite
- Exercise gym†
- Laundry/Valet service†
- Medical Facilities Service†
- Pool†
- Restaurant†
- Spa†
- Valet parking†
- Wireless internet connection in public areas†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †ALUXITOS PLAY HOUSE:
Daily supervised activities program for kids 4-12 years old.-Exclusive kid’s pool and playground area.
-Video games, nap, toys room and art & craft activities - Kayaking †
- Teen programs †Outdoor activities program for teenagers during the day.
- Fishing †
- Scuba diving †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18071 reviews
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Apr 23, 2025Great experience
From check in to check out everything was great. Sebastian checked us in when we arrived we are members and he was on top of everything. Our butlers Kristoff and Claire were phenomenal and on top of our every needs. The waiters by the pool and Bali beds were great especially Bernabe. Thank you we will def be back sooner than later after this wonderful experience. The kids club was great. Thank you Laura, Crystal, Carolina, Pedro and the entire staff for caring for the children so well. The members dinner was excellent the service was phenomenal. The karaoke night was great. The staff didn’t forget anyone and was very patient with the children.
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Apr 23, 2025Not ideal with families with teenagers
If you plan on going with a teenager between 14 and 17, this place is not for you. Kids under the age of 18 can not sit in a restaurant so they require adult supervision. They can not even buy an ice cream. Also, if you are into sports, this is not a place to go either. Its impossible to make a reservation at the tennis courts or get a basketball after 5 pm.
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Apr 21, 2025Beautiful resort, super family friendly
We just returned from our stay at this beautiful resort. Had a really great time and frankly, this could have a 5 star resort if it wasn’t for the condition of the rooms. So let me start with the great—great food, lots of variety, home made tortilla, outstanding service by super friendly staff, always smiling and working around the clock. Also, excellent drinks, lots of bar options, beautiful nature, a cenote on ground with real jungle feel and lots of wild animals like monkey, coatis and beautiful birds. The resort has immaculately manicured grounds and well kept pools. Sunbeds are always a premium, you have to get up early to get one, but that’s the case everywhere. The beach is pretty, the staff keeps it clean from the seaweed, but it is also a public beach so it gets super crowded and not fun because of all the people who are not even staying at the resort. The cabanas are paid for (150 a day which is a bit too much) but the rest of the resort had some decent pool areas where you can enjoy some quiet time. Many restaurants options but often, a long wait to get it mostly because they reserve tables for the members of the resort club. Now for the not so great things, the rooms are in need of update. The shaper looks super old, the sink had a big crack and the beds in the deluxe rooms are sooooo small (my teenager’s legs are hanging off the frame of the bed). We did get some super good service by Victor who was our ambassador. But there are not enough coffee options and for a coffee drinker I didn’t it enjoy the much (the only option was the Marley cafe and is is paid for). So all in all, the resort is very pretty, very manageable, and the staff is great. If the room was better, I would have given this place the five star rating.
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Apr 20, 2025Avoid The Fives
The Fives was a terrible experience. The hotel requires an adult, someone over 18, to be present any time someone eats. We have 16 and 17 year old kids with us. They want to eat with their friends and do not want their parents around all the time. This requires someone to babysit kids that are old enough to drive cars. It makes no sense and they have zero flexibility. We approached the manager and asked for a solution. The response was that the policy was “for everyone’s safety because kids could have food allergies.” This policy is at complete odds with every other restaurant, common sense and the reality of traveling wit kids this age. We suggested we come with the kids, get them seated, wait while they ordered and then leave the restaurant. This reasonable solution was declined. One evening the kids were accompanied by a friend who was 18. They did not believe the kid was 18, and spent an hour verifying it when they had her passport verified at check-in and gave the 18 year old and adult band. The system felt like harassment. The Fives overall customer service is to find a way to get to “no” instead of trying to work with guests to make the experience the best it could be. The kids dining situation was the worst part of the resort for us. However, the resort itself is dated, not kept up as one would expect and a 3 on a 10 scale overall. I would not only NOT recommend this place, I would actively tell people to look elsewhere. This is the first post I have ever made when traveling but I felt compelled to post given the frustration with this place.
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Apr 20, 2025
Great Destination Wedding
We had our daughter's destination wedding here. Isa and Max did a fabulous job with the wedding preparation and taking care of the wedding day. This resort does an excellent job with keeping people safe who have food allergies. We were asked by hostesses/waiters about any allergies at every meal. Eduardo in particular went the extra mile to make sure my husband did not have any food dyes. Wish I could have him as a waiter back here in Minnesota! My only disappointment was that it took such a long time to get hot water in the shower. Hopefully they will fix this.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.