The Explorean Cozumel - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2124 reviews

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  Explorian all inclusive resort

  Excellent all inclusive resort. Great food, drink, amenities, staff, shows, and activities. Several different restaurants to choose from. Several pools. And private beach access. The excursions are great and one each day is included. Look for Jassiel and/or Nestor as your excursions guide, they are excellent.

  Apr 15, 2025
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  Great

  Nice hotel and Awesome excursions included Thank you Nester and Jassiel for the snorkeling trip We loved it AaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAAAAaaaaaaaaaaaaaaaaaaaaaAaaaaaa

  Apr 15, 2025
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  Snorkeling boat tour

  What a great time with great hosts. Jassel was great at pointing out all the ocean life while we were snorkeling. Very professional with a high degree of situational awareness making everyone feel safe. I would definitely recommend this excursion and the Explorean.

  Apr 15, 2025
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  5/5 for boat tour

  Review for boat excursion (not hotel) Very great time!!! Like that it was included in our stay. Great guides for in the boat. Good snorkeling. Great snacks with ceviche. Day started at 10 , with lunch on the boat. Got back to hotel around 3pm Highly recommend trying the boat tour

  Apr 12, 2025
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  Explore the Explorean

  we were at the explorean the last week of March 2025. When we walked in, we were given cold towels, which was a nice touch then we checked in and we were hungry so they let us eat and then we had to come back and talk about the excursions. Also at that time they’re trying to get you to do the timeshare which we said we werent interested and they will ask you throughout your stay. The explorerean has a jungle feel and it’s very quiet and peaceful. The fiesta Americana next-door is louder and rowdy and you could use all their facilities. At fiesta Americana around 4 o’clock they have snacks except for Wednesday, they did not have a snack, but they’ll make bubble waffles twice. One day they had a elote snack bar. The staff that does the snack bars are awesome! They are friendly and ask if you want more! They are definitely the best! The beds at Explorean were very comfortable. The rooms were clean pretty early, which was nice and there was a turn down which was also nice. They left a basket by your door in the am of banana bread, muffins, coffee and orange juice and the orange juice is delicious freshly squeezed. I do have to agree with the lighting. It’s a little bit dim especially when you’re putting on make up on, one of those little small light up. Mirrors would definitely be helpful. There’s only one restaurant at the explorean but they are flexible. We asked for buttered noodles one day we had asked for quesadillas and they were able to make that even though it’s not on the menu. The breakfast-buffet at the fiesta Americana is very good. We had that on our last day but wish we tried it before. There is a lady that does make fresh corn tortillas and quesadillas made to order even a small one for my daughter! She is awesome and so friendly! We did find the fiesta Americana for lunch and dinner more dinner to be a little bit lackluster like there wasn’t a tons of choices but ask for chips to eat with the guac if they aren’t out there.. My kids really liked the chicken fingers and wings at the grill. The ceviche restaurant is very good. The crows are always looking for food so have to keep sheeting them away! We went on two excursions: the dzul ha and the el cielo. The guides were good but we definitely needed another guide for dzul ha because one of the guests had a panic attack in the water and the guide had to tend to him. Dzul ha us walking distance. El cielo is a must. You take a boat about 40 min away. it was a fun excursion except I was missing a snorkel tube. We took two boats out because there’s a lot of people. On our boat my sister-in-law did not snorkel so she did not take a snorkeling mask or tube. these other two ladies, the one did snorkel the other one just sat on the boat talked on the phone and took pictures of herself but she took a snorkeling mask and tube, but she didn’t leave the boat. I don’t know why the guide didn’t ask her for the snorkel tube. They were speaking Spanish and talking so he could have easily asked her! When I asked twice if there was another tube and he said no is ok? uh not really..so me and my husband just shared his mask and tube and he snorkeled the first place and I did the second place. My husband said there was no way I could have snorkeled at at the first place without a mask and tube bec the water was so choppy. The guide wanted me to use the mask with no tube. they should’ve planned it a little bit better..they were tossing equipment back-and-forth from the boats, but you would think they would’ve had extra masks and tubes. The entertainment team at fiesta Americana is good. They try to get everybody involved. The evening entertainment is also very good for a small resort. The entertainment team works hard to keep everybody entertained from the afternoon into the evening. The evening show started at eight and they’re only 45 minutes so if dinner runs late you might miss the show. we love the coconut ice cream at the coffee shop or sometimes when they had it with a snack of the bubble waffle. There’s a large drink menu at fiesta Americana, but depending on the bartender they might or might not know how to make it. I don’t know fiesta Americana has a kids club. It never seemed to be open when we went to go look but we didn’t really need it on this trip. We enjoyed our stay at explotean and we love that we could go to the fiesta Americana when we wanted to and come back to explorean to relax in peace. Regarding this tip envelope that they give you at the end that is only for laundry and ground maintenance if you want to tip for that. Other than that, you might want to tip throughout your stay and housekeeping is also separate. I was under the impression that the envelope at the end is for everyone.

  Apr 03, 2025