What We Love
- This is the perfect location for genuine explorers! You can enjoy luxurious amenities at the end of a busy day exploring Cozumel.
- Enjoy the amenities next door at the Fiesta Americana Cozumel. There are endless possibilities for fun!
- Expand your horizons with a variety of thrilling attractions, including scuba-diving school!
Things to Know
- Having access to the neighboring Fiesta Americana Cozumel means double the fun at no additional cost.
- Daily cultural, ecological and adventure activities will make this your go-to, nature-loving spot.
- The resort is only 45 minutes from the airport.
Resort Details
- Bar Centro
This popular spot is one of the highlights of any stay at the Explorean. Bar Centro is connected to the hotel's reading room, swimming pool and open-air lounge.
- Lool K'an
Featuring two unique dishes prepared daily for breakfast, lunch and dinner service, Lool K'an provides a constant supply of culinary delights. The hotel chef prepares daily menus using only the freshest local ingredients.
- El Mexicano Restaurant
Drawing from Mexico's culinary wealth and artistic history, El Mexicano rewards diners with rich flavors, enticing aromas and colorful presentations. El Mexicano is open for dinner, and is located at the adjacent hotel Fiesta American Cozumel.
- Peninsula Restaurant
All the flavors of the Far East come together in this unique dining experience. The Peninsula Restaurant is open for dinner and is located adjacent to the hotel Fiesta American Cozumel.
- Rosato Restaurant
Transport your taste buds to Italy while dining on our lovely al fresco terrace or inside the Tuscan-inspired interior of this iconic restaurant. Focusing on authentic Italian dinner service, the Rosata Restaurant is guaranteed to impress.
This restaurant is located at the adjacent hotel Fiesta Americana Cozumel.
- Various Bars / Lounges
- Beach Bar
- Lobby Bar
- Swim-Up Bar
These venues are located at the adjacent hotel Fiesta Americana Cozumel.
- Vina del Mar Restaurant
Our popular international buffet is open for breakfast, lunch and dinner. Vina del mar is located at the adjacent hotel Fiesta American Cozumel.
- Babysitting†
- Bell staff/porter
- Car Rental Services†
- Children programs
- Concierge desk
- COVID test onsite
- Exercise gym
- Game room,Offsite
- Gift/News stand†
- Laundry/Valet service†
- Babysitting†
- Bell staff/porter
- Car Rental Services†
- Children programs
- Concierge desk
- COVID test onsite
- Exercise gym
- Game room, Offsite
- Gift/News stand†
- Laundry/Valet service†
- Outdoor pool
- Pool
- Restaurant†
- Spa, Offsite†
- Tour/sightseeing desk
- Wireless internet connection in public areas
† Fees may apply
- Beach
- Fitness center on-site
- Outdoor pool
- Spa †The spa is located on the ground floor of the adjacent Fiesta Americana Cozumel.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2113 reviews
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Mar 24, 2025Good experience with excursions, poor experience with management
For how much we paid, this was a good experience. A pro was the ability to participate in an excursion each day, which was included in our stay. Our favorite excursion was the snorkel trip to El Cielo and our guides, Jaciel and Edgar, were fantastic. The wait staff and bartenders were also great and polite throughout our stay. Food was pretty good, and we loved the shrimp tacos at the Cevicheria. The food at the Asian restaurant was not very good. The major drawback of our stay was being pestered about the “presentation” for a rewards program / timeshare on multiple occasions. Management clearly treated us differently when we said no to the presentation. We were at the front desk at one point making a reservation for one of the restaurants and we could understand management talking about us in Spanish to their manager/boss, which we found rude and extremely disrespectful. This experience makes me think twice about ever going back to the Explorean.
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Mar 22, 2025Back on the right track
We have visited many times, but skipped last year due to the beach facilities being closed combined with the pools that desperately needed repair. We are happy to report the resort is back to its former glory with all the things that made it our favorite. Service was excellent at both the Explorean and Fiesta Americana, especially Juan the FA bartender, Arturo at the FA breakfast buffet, Edgar and Jasiel (sp?) for the snorkel tour, Miguel at the FA pool, and so many others. We go to this resort because we like the nature, snorkeling and laid back vibe. Food was good overall, with a few misses here and there. Fish tacos were as yummy as ever. I think the Explorean dinner menu could use a revamp, though, as it hasn't changed for a long time. Overall, we had an amazing and relaxing time - we'll be back!
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Mar 22, 2025
Stay at Enchanted
The trip was fantastic, the many experiences were very well setup, easy and incredible. We snorkeled everyday, rode in a buggy around the island, kayaked and scuba dived at chankanaab and our guides were so welcoming, kind and excited, Jassiel and Armando were especially fantastic.
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Mar 22, 2025
Relaxing vacation
The hotel itself is very pretty. It’s tucked away behind the Fiesta Americana (FA) surrounded by jungle. The room itself was large, bed was a little firm but not bad. The bathroom was large and the shower was nice with both rainfall and hand held shower heads. The one thing we did not like was there is no TV in any of the rooms. We like watching TV in bed at the end of a long day at the pool so it was kind of a bummer. Thank goodness we brought our iPad. They bring you coffee, juice and some banana muffins in a basket to your door each morning. We never drank the coffee as it was cold. We went to the coffee shop at the FA and it was great coffee. The pool is small with just a handful of chairs and 4 cabanas. We did not use the pool there, preferring the one at FA. We ate at the restaurant twice and food was pretty good. The excursions were nice. We only did 2 while here. The buggy ride to the tequila factory. kKind of a joke as it’s not really a factory you get to taste 3 samples then they try to sell you expensive tequila. The beach we then went to had such rough waves you couldn’t get in. We also did the snorkeling tour which was fun. Saw a few fish, tons of Star fish and lots of stingrays. We spent most of our time at FA. The buffets were good, pool service was excellent. Miguel was our waiter and he was amazing! He will bring you drinks or food from the snack bar (hamburgers, hot dogs, fries, wings, nachos etc) The pool here is large and recently remodeled. As for the “beach” there really isn’t one. You can walk down steps into the ocean where it’s too deep to touch bottom but there’s no beach entry. A few things they need to improve on. They don’t provide you a map of either resort, a list of what restaurants are open and when they’re closed. That’s an easy fix for them. The staff at Explorean were not super friendly or helpful either. The FA staff were all great. Would I come back? If you’re looking for a beach, maybe try another resort. If you want to relax by the pool and do some excursions then yes stay here. Next time though I would probably go back to Iberostar or stay at FA.
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Mar 20, 2025
Nice
All was very Good, Jassiel is a very fantastic guide tour, the tour was a funniest, the wheater was perfect, the protection same, in general all was fantastic, I would like Gerardo Vega come here with the tour, but it's fine,any people on the boat
- AdvisoryEffective immediately due to Mexico regulations, we will no longer accept payments in US Dollars at the Hotel/Resort. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange at our hotel/resort. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of $4.09 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.