What We Love

  • Enjoy a family-friendly check-in with Hollywood styling, including red carpet stairs and yummy welcome treats.
  • Indulge your body and sprit in Spa luxuries such as the popular Chocolate Body Wrap.
  • The Marina Vallarta Golf Club is within walking distance to the resort.

Things to Know

  • The resort is only 10 minutes away from the airport 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers
  • Onsite activities and amenities are perfectly suited to adults and families alike. 

Resort Details

Guests can enjoy delicious cuisines served at the resort's various restaurants.
OnSite Dining
  • Coco Café

    Enjoy coffees, teas, pastries and snacks served daily, 24 hours. 

  • Da Mario

    This unique restaurant offers delicious Italian cuisine to guests aged 8 years and older. 


  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill
    The Seaside Grill offers eclectic, international cuisine paired with unforgettable beachside ambiance. 
  • The Snack Machine
    A variety of grilled favorites and snack foods served from a fun, colorful food truck.
  • Tiki Taco

    Every night, the culinary team at Tiki Taco serves up delicious Mexican specialties for guests. 

  • Various Bars / Lounges
    - Barracuda (Bar adjacent)
    - Manatees (Main pool swim-up bar)
    - Rendezvous (Main lobby bar offering cocktails and spirits)

  • World Café
    As the name implies, the World Café features a diverse array of culinary highlights from some of the world's most unique destinations. 
Poolside service, public area Wi-Fi, concierge and more amenities are available.
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Ballroom†
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Laundry/Valet service†
  • Meeting rooms†
  • Pool
  • Poolside service
  • All-inclusive meal plan
  • Babysitting†
  • Ballroom†
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Laundry/Valet service†
  • Meeting rooms†
  • Pool
  • Poolside service
  • Solarium
  • Wireless internet connection in public areas†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Children's programs, water sports, scuba diving, tennis, golf and more fun activities are available.
On-Site Recreation
  • Basketball court
  • Children's program, onsite

    EXPLORER'S CLUB
    At Sunscape Puerto Vallarta Resort & Spa, kids ages 3-12 will have a blast with all the fun-filled activities at the Explorer’s Club for Kids. All Explorer’s Club staff is certified by the Red Cross in CPR for children, designed to entertain the little ones with different programs based on science, nature and exploration.

    The program offers the following fully-supervised activities daily so mom and dad can have some alone time and peace of mind:

    - Programs based on science, nature and exploration
    - Arts & crafts
    - Playground
    - Movie nights
    - Sand castle competitions
    - Gaming consoles (available upon request and based on availability)
    - Weekly campout adventure in the tents at the club or on the beach (with the parents’ approval)

    Parents can rest assured while their children participate in fun-filled activities because all Explorer’s Club staff members are certified by the Red Cross in child CPR.

  • Fitness center on-site
    Our fully equipped, air-conditioned fitness center will provide a full range of cardio conditioning activities and exercise equipment.
  • Miniature golf †
  • Pool

    One main pool with a swim-up bar, and the brand new water park and beach wait service.

  • Spa †
    Guests can enjoy a variety of massage treatments at the beautiful gazebo on the beach.
  • Teen programs

    CORE ZONE TEENS CLUB
    The Core Zone features games, sports, activities and entertainment geared to teenagers ages 13-17 including:

    - Tournaments held at various times during the day
    - Giant Jenga and Connect Four
    - Board games
    - Darts
    - Ping Pong
    - Pool table
    - Air hockey
    - Xbox One
    - PS4
    - PSVR Headset
    - Flat screen TV for movies and music

    The resort’s Entertainment Team is there to ensure safety and responsibility while the teens take part in all the activities that are offered.

  • Tennis court
    2 tennis courts on-site. 
  • Volleyball
Off-Site Recreation
  • Fishing †
  • Golf †
  • Motorized Water Sports †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7149 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Nope. Never again.

    Christian and the entire entertainment team where great. Beach is good but minimal chairs. Food sucked . Also sucked that kids can't get snacks and come back to their chairs. Long lines for everything, they need to hire more servers. Bed horrible. Pillows horrible. All around not a great experience. Hardly any kid activities. Will nit be back! 2 star resort at best.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Poor experience

    Don’t pay extra for sun club. I called multiple times for a mini bar restock and only got it once after my third call that day. Put my books and bags on a chair while I went to the bathroom, and less than 5 minutes later I came back to them gone. I’m out two books and a bag. I was cut in front of several times at check in. It took over and hour to get checked in.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Buenos!!

    Oscar, Jorge and Julisa Cristian from bell boy to the ambience. The place was absolutely respectful of us even at our worst. There patience with the gringos was much appreciated. I would recommend to anyone looking to go with families and friends.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    False advertising 17 y.o. is not a child in Mexico.

    You cannot request information regarding the family composition if you’re not going to honor it the same once I get to my hotel destination. I was charged a full adult price for my son who is in fact older than what the hotel states is not considered a child under 12 years of age.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We Can't Wait to Come Back!

    Staying at the Sunscape in Puerto Vallarta was an EXCELLENT choice for our honeymoon! My wife and I enjoyed our room with 2 balconies, the amenities, restaurants, 24 hour cafe, the staff, and how La Isla was just a 5 minute walk away. Perfect!

    Apr 16, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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