What We Love
- World-class spa treatments (with stress-smashing treatments) featuring the only hydrotherapy rooms in Ixtapa.
- Classes where kids can learn to be a DJ and take photography lessons.
- Open air Bali beds and palapas for your beach shade with full food and drink service.
Things to Know
- The resort is only 20 short miles from the Ixtapa Zihuatanejo International Airport (ZIH).
- Zihuateanejo is only 10 minutes away and features cute folk art shops, boutique hotels, and excellent restaurants.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Resort Details
- Bluewater GrillGrilled steak favorites served in a seaside setting.
- Coco CafeCoffees, teas and pastries served daily.
- Da MarioServing delectable Italian cuisine.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- TamarindoAuthentic Mexican favorites served nightly.
- The Kids KornerKids bar serving fun, non-alcoholic drinks.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Various Bars/Lounges- Barracuda
- Manatees
- Rendezvous
- Starlight - WindowsServing a variety of international delicacies buffet-style.
- 24-hour front desk
- All-inclusive meal plan
- Babysitting†
- Beachfront
- Bell staff/porter
- Business center†
- Car rental desk†
- Children programs
- Concierge desk
- COVID test onsite
- 24-hour front desk
- All-inclusive meal plan
- Babysitting†
- Beachfront
- Bell staff/porter
- Business center†
- Car rental desk†
- Children programs
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Poolside service
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
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Wedding gazebo available. Contact hotel directly for pricing and available packages.
Sunscape Sun Kissed Wedding Package - This package is complimentary when booking at least 7 nights in the Sun Club Honeymoon Suite or higher, or if 5 rooms, any category, are booked for at least 3 nights. This package also applies for renewal of vows ceremony.
† Fees may apply
- Beach
- Children's program
- Fishing †
- Fitness center on-siteFully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
:: Sportswear and tennis shoes are mandatory Sportswear and tennis shoes are mandatory - Motorized Water Sports †
- Non-Motorized Water Sports
- PoolOne main pool with activities, children's pool, two waterslides and swim-up bar.
- Scuba diving †
- Spa †Pamper yourself at Sunscape Spa by Pevonia, our A la carte spa.
- Teen programs †
- WhirlpoolAdults-only.
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6712 reviews-
great budget resort
we just stayed at this place for 2 weeks. I decided on this resort despite reading mixed reviews and it ended up being really good so I'll try to highlight the positives and negatives of our stay cons: - the pool can be a bit loud with the music and daily water activities so if you want it to be quieter sit at the beach or more by the barracuda bar - not many Mexican food options at Bluewater grill which is a bit disappointing - service at Bluewater grill was hit or miss, sat there waiting for service for awhile a couple times at lunch but service was better at dinner - nightly entertainment was a bit lacking, one night was a fire show and Mexican night was good but not much other than that - low water pressure in the shower, getting shampoo out of your hair can be a bit difficult pros: - check in/check out were so smooth! there was no one in front of us so check in took a couple minutes then we were in our room, check out was the same just gave them our room card and that was it - towels, no towel cards here so you just give them your room number and get fresh towels then drop them in a bit when you're done - location, right across from restaurants and markets and a quick drive into zihua - the room, clean and it looks like the bedding and paint have been recently updated and very fresh looking. the bathroom is nice with walk in shower with a bench, daily stocked mini bar, also I chose the base partial ocean view and had a good ocean view - the food, typical breakfast options which was good and dinner buffet had pretty good variety including a make your own pasta which was really good, teppenyaki was also quite tasty, pastor tacos to order, and make your own taco station. we ate at the Italian restaurant twice which I enjoyed but my partner didn't. overall good food options and tasted good - pool and beach. beach is quite beautiful, wide and lots of room to walk in either direction and the sand is so soft! the pool has a great swim up bar, it's partially covered by a palapa so it has some much needed shade also has a good amount of stools and a wrap around seating area around it. raymundo and Simon also make really good drinks and keep the vibe fun. loungers are pretty easy to find actually but definitely try to get one with an umbrella, the sun is intense here! - service around the pool and beach, if you're sitting around the pool or in a beach cabana there's constantly someone coming by to see if you need a drink, very impressive service! - lobby bar, I like to watch sports and the lobby bar has all the sports channels so we watched some hockey games there with some other guests which was fun and it has a great vibe overall this place was really good, it has a lot of positives and a few mostly minor negatives and I'd certainly stay here again if I came back to the area
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Sunclub experience
We had a great time. Upgraded to the Sunclub. Great room on 21 floor with an ocean view. Beds were very comfortable. Pool was amazing. Sunclub beach and lounge area was excellent and worth the upgrade. Having the private upgraded beach area and private restaurant and bar was wonderful. We got to know the amazing Sunclub Lounge staff who looked after us every day & Odette, Alicia, Emmanuel, Ignacio, Misael and Pedro. The sand is amazing, water is clean. The only downside is the surf was rough but we walked down to the end of the beach by the rocks to swim and it was lovely.
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Coco café-izahory
Izahory is truly an exceptional coffee maker, turning each cup into a delightful experience that awakens the senses. Her mastery of brewing techniques is evident in every sip, as she carefully selects the finest beans and expertly balances flavors to create a rich and aromatic brew. Whether it's a classic espresso, a frothy cappuccino, or a smooth cold brew, her attention to detail ensures that each drink is crafted to perfection. Beyond her impressive skills in the kitchen, Izahory's kindness shines through in her interactions with others. She has a warm and inviting personality that makes everyone feel welcome, whether they are old friends or new acquaintances. Her genuine interest in people and her ability to listen thoughtfully create an atmosphere of comfort and connection. Izahory often goes out of her way to brighten someone’s day, whether by sharing her delicious coffee creations or simply offering a kind word or gesture. Her combination of talent and compassion makes her not only a great barista but also a cherished friend to many. It's this unique blend of skills and kindness that truly makes Izahory stand out, leaving a lasting impression on everyone she meets.
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Sunscape Ixtapa, Beach Sunclub review.
Enjoyed every breakfast and most lunches at the Beach Sunclub. All the staff were excellent! Alicia was welcoming and very helpful with our food choices, and trying to help us out with our Spanish. Waiters Emmanuel,Ignacio and Misael were also very attentive and fun to chat with. Bar tender Pedro kept my husband happy with top shelf drinks and my special blended drinks of the day. Hostess Odette was always smiling and welcoming to greet and seat you at the table of your choice.
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Sunny escape
Third time at resort so knew what to expect on arrival. Welcome staff are great and manage large crowds on check in really well, we were Sunclub and got special check in privileges. Oceanfront Sunclub Family suite offers best ocean view out of two large balconies, curtains are melting in hot sun falling apart only issue with room. King bed offers firm mattress and nice pillow, allows for a comfortable sleep at night. During our stay the air conditioning broke down, 1st day hotel advised all guests of issue and was fixed on second night. This was not fault but was a terrible two days and nights out of our stay. Hotel is in need of a renovation, Hyatt needs to invest some pesos on this place to keep the many returning guests coming back. Food is average nothing exceptional to mention. Highlights: location, beach and friendly staff. Shout out to our Amigo Giovanni at the beach, always laughing and goes extra mile to learn everyone’s name. At main restaurant we had privilege of being served by Aylin. Loved her she was so friendly and always helpful and took care of us each time we were there. Nice resort and great location, worth staying if you do not have high expectations. Lots of options for having good meals within walking distance of hotel. It’s a fun resort for mature adults and resort is popular with Mexican families.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.- Sun Club Inclusions -
- Private Sun Club Lounge with ocean view and Private Sun Club Beach Club.