The all-inclusive program includes the following amenities:
* Welcome drink at arrival.
* International buffet and a la carte menu – breakfast, lunch & dinner.
* Unlimited dinners at the a la carte specialty restaurants. Reservation is required, dress code applies.
* Domestic and international beverages by the house from 11:00 a.m. to 01:00 a.m. at the Hotel restaurants and bars (all beverages are by the glass, one per time. According to restaurants & bars schedule).
* Mexican Fiesta every Thursday (when weather permitting).
* Sunday Champagne Brunch with live Mariachi and Marimba music.
* 24 hrs Room Service (Room service accompanied of food & non-alcoholic drinks per service.)
* Free wireless WiFi at Rooms, Lobby and pool area up to 5MB**
* Beach and pool waiter service.
* Day and night activities; entertainment for kids and adults according to a weekly program.
* Free access to Sheratoons Kids Club (Xbox’s and Wii are available) and Mini Disco for children ages 5 - 12.
* Safety deposit box with space for laptop
* All taxes and gratuities included.
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various Lounges/Bars
- Embarcadero Gastro Bar
- Pool Bar La Palapa
- Pool Bar La Carreta
- Lobby Bar
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- Various Restaurants
Reservations are required, and a dress code applies.
- La Villita Restaurant – International buffet and à la carte menu (Breakfast, Lunch & Dinner)
- Gaviotas Restaurant – Mexican Gourmet (Dinner à la carte, 12 years and older only)
- Trattoria Al Fresco – Italian (Dinner à la carte)
- IL Pescatore – Sea Side Grill (Dinner à la carte)
- La Pergola – Snacks (À la carte)
- Pizzería Alfresco – Pizzas (À la carte)
- Punta Sal – Seafood & Steak
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pets allowed†
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Sheraton Buganvilias Resort & Convention Center is a gem among Puerto Vallarta’s wedding sites, providing elegance, exclusivity, privacy — whether a large affair or an intimate wedding, you can count on our experience and personalized planning. Host your special day on our charming heart shaped garden overlooking the romantic Banderas Bay. Dance the night away under the stars and mingle with your guests in our award winning gardens, where palm-tree pathways encircle gently lapping pools and waterfalls.
Please contact the hotel directly for specific questions regarding pricing and availability.
† Fees may apply
- Children's program, onsiteOpen year round from 10am to 6pm. Available for children 5 to 12 to come and go during hours of operation. Parents must register the kids and must stay on-site. A Mini Disco is available for children twice a week in the afternoon (subject to hotel occupancy).
- Direct access to a beach
- Fitness center on-siteAt Sheraton Fitness Center, we make staying fit easy and enjoyable, even while traveling. Our top of the line gym equipment and adherence to quality standards ensure a premium experience. We understand that exercise and travel go hand in hand, which is why we have designed our fitness program to help you achieve your wellness goals. Focused on four key areas, Mindset, Movement, and Recovery, our approach supports your overall health and well-being.In addition to the gym, stay active on our four tennis courts (fees may apply) offering you even more options to maintain your fitness routine while on the go.
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †Arranged with concierge; available from independent providers.
- Outdoor pool
- PoolThere are 2 huge beautiful pools on site with swim up bars. One has an open jaccuzi and waterfalls and is a quiet pool. The other offers pool activities. Both pools are heated.
- Spa †The best exclusive Spa experience in town, rejuvenate your senses at our Private Label Spa Maiavé, featuring a hydrotherapy circuit designed to leave you feeling refreshed and revitalized. Fees May apply.
- Tennis court †There are 4 lit tennis courts onsite.
- Gambling †
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentDynamic entertainment: From themed nights to beach and pool volleyball, ping pong tournaments, and a vibrant Kids Club offering Mini Disco, Games, and Movies, there's always something exciting happening for guests of all ages. Delight in the vibrant culture of Mexico with our signature Mexican Party and Sunday Brunch, featuring unlimited mimosas, live mariachi music, marimba performances, and more all included in our All-Inclusive Plan, ensuring unforgettable memories without any extra charges.
- Art Galleries and shopping
- The famous boardwalk "El Malecón"
- The main Church, Our Lady of Guadalupe Parish
- The main square and City Hall
- Other Local AttractionsExtreme sports have become an increasingly popular part of more and more vacations. From bungee jumping to tumultuous hiking through the Sierra Madre Mountains, Puerto Vallarta offers some of the most exciting 'extreme sports' activities in the entire world. Mexico's hideaway is more than just sun, sand and beaches-adventure-seekers can see just how much fun 'getting wild on PV' can actually be.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8841 reviews
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Mar 30, 2025Terrible experience
Not Even Close to a Four-Star Experience I deeply regret staying at the Sheraton in Puerto Vallarta. This place is a masterclass in how to ruin a vacation, and the only thing "luxurious" about it is their ability to overpromise and underdeliver. First, the time-share vultures are relentless. From the moment you step onto the property, you're bombarded with aggressive sales tactics, making it nearly impossible to relax. They don't take "no" for an answer and will harass you at every opportunity. Then there's the food—if you can call it that. Bland, uninspired, and barely edible, it’s an insult to Mexican cuisine. How does a resort in Mexico manage to ruin tacos? Even the breakfast buffet was tragic, with lukewarm eggs and stale pastries that tasted like they had been sitting out for hours. If you value your stomach, eat elsewhere. The pillows and bedding? Laughable. The pillows felt like lumpy bags of cotton balls, and the mattress was one step up from a park bench. If you’re hoping for a restful night’s sleep, forget it—you’ll wake up feeling like you’ve been hit by a truck. Service? Hit or miss. Some staff members were kind, but others clearly couldn’t care less about customer satisfaction. Requests for extra towels or pillows were ignored, and the check-in process was sluggish and chaotic. This hotel is nowhere near the four-star rating it claims. I wouldn't even give it three. Do yourself a favor and stay elsewhere—unless, of course, you enjoy being scammed, sleep-deprived, and forced to endure terrible food. Hard pass.
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Mar 30, 2025Great Hotel in Puerto Vallarta
The Sheraton Buganvilias Hotel is lovely and very well situated in Puerto Vallarta. It is walking distance to the Old Town and Zona Romantica, two areas full o restaurants and shopping and nightlife. The service was extremely gracious and warm at this hotel. Everyone was smiling and eager to help with anything. The gentlemen in the concierge lounge, Candeloria and Efraim were particularly kind and helpful. The doormen were wonderful as were the staff at the Front Desk. I will definitely go back. The pool is fantastic and the beach, though a little rocky was beautiful. The grounds of the hotel are beautiful and I love the open lobby withy the ocean breeze bllowing through it.
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Mar 27, 2025Amazed with the kids club
Excellent attention and service in general and I liked the particularity of the children's club as a staff named Denisse explained to us how the schedules were for dropping off the children, in the painting activities and more. We liked that all the crafts they make we can take home as a souvenir. Great attention from all the staff.
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Mar 26, 2025
Amazing staff
The place is amazing the people working at the Sheraton are adorable.. thanks to Gama , Marco and Mariano our servers at the pool that made our days just superbe … 5 stars service ! They always have a smile and are very helpful in every way they can !
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Mar 25, 2025
Recommendation
Excellent service in the kids club with Denisse, very friendly provided us all the information about the activities, the games that are done in the pool we enjoyed them a lot, our favorite was the spa, my girl came out happy with the painted nails and with braids that made her, she was delighted with the experience and we enjoying the view in the pool with delicious drinks, I will return soon, recommended 100%
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel does not accept spring break groups.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.
- Pet Policy : Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.