Senator Puerto Plata Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2888 reviews

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  Some remarkable highs as well as lows

  The best asset of Senator is resort itself and staff. Hotel -massive resort, literally 3 hotels somewhat interconnected. Hearing from guests from other hotels, it was said Senator is the best out of the 3 - can do nice outdoor run (sunrise cca 7am, sunset cca 6.30pm), can do gym, tennis court is not available - fabulous "shops" street with coffee shop, ice cream (great coffee and ice cream, cakes-don`t miss it), pizza pick up place - and all these are part if all inclusive package for Senator guests Room - not new or freshly renovated, but decent. Cleaned daily. Given the fact you won`t spend much time in the room, was ok Food - huge variety of choices, compliments to chef. Salads, meat, seafood, fish, fruits-all good Pools - from cca 8.30 - 18.00 - spacious pool for swimmers, not too busy. Separate pool for small kids, another 2 small chill pools and another pool with bar Weather - if you are after "sunny every day" book from Jan 10th earliest - Puerto Plata is not "200% Caribbean" and weather is a bit unpredictable-some rain, some clouds and some mosquitos - if weather forecast says 27degrees and sunny, you will turn into lobster in 2 days Sea - not the "so see through I can see my toes" but ok clean - waves - more for chilling than swimming - no lifeguard - do recommend to wear shoes Beach - all good, walk for 8-10min to part of the beach where locals go, you won`t regret Security - secure Kids - if travelling with kids, choose a different hotel - not so much for kids to do Animation - just right and team is genuinely funny. You will laugh a lot especially during the daily activities - and this comes from someone who is not into animation - music at the pool from cca 10am till 1pm and then from 3pm till 6pm Trips - walk 15min to get a very good taxi service for way better price than booking with hotel/travel agency and book your trips there. While walking to taxi place, give it a try to get a drink or local snack at one of the tiny eating spots-the view is spectacular Things to consider - restaurant does not have vegetarian/vegan/lactose free etc. meals marked - if coffee, go for a machine - and you will queue - sports bar is opened 24/7 for drinks and some food - do not expect to see drinks menu though - same for pool bar - that is a miss for me big time - hearsay coctails served are not the best, but can`t comment on that-have not tried. Wine-avoid unless rose - pool with pool bar - I firmly believe kids should NOT be allowed to be there. Same for allowing smoking for people who are just chilling in the pool - majority of guests would be from Canada Restrooms - always clean Staff - attentive, polite, smiling, friendly - you will not be chased after by locals trying to sell you trips or souvenirs, they would politely offer but that is it Trips - get taxi to Puerto Plata and spend the day walking - architecture and atmosphere is very much worth it - do not miss waterfalls - if you only do one trip, make it this one - overall tons of things to do Side note - if you want very quiet, private atmosphere, ask for a room in part of the hotel that was once Riu Merenge ( as part of resort, you have Senator, Playa Bachatta and the 3rd a bit secluded part)

  Jan 20, 2025
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  Beautiful, but a couple issues

  Beautiful resort overall, nice pools, ok rooms, comfortable beds, nice amenities, friendly staff and clean! There were 2 drawbacks, lack of pool chairs - people rush out at the crack of dawn and leave their things to reserve the chair for the whole day whether using the chair or not, so generally unless you are an early bird, you won't get one. They should not allow that. Also, the smoking, so many smokers, smoking in the pool, around the pool everywhere I'm not sure I had fresh air in the week we stayed. Cruise ships also dock at the resort and their passengers spend the day there.....which leads to it feeling a bit overpopulated Still a lovely resort, we had a lovely vacation.... Just a few issues.

  Jan 17, 2025
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  Pros & Cons

  Pro- Maria our maid in rooms 611 and 607 was very friendly and helpful. Our rooms were always clean with fresh towels and decorated with fresh flowers everyday. As well, our fridge had an ample supply of water bottles. Con- The resort is over populated with not enough seating. Only 4 umbrellas for shade around the pools.

  Jan 17, 2025
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  Beautiful resort

  Amazing resort, so beautiful and I had so much fun with my family !! Skinny boy is the best entertainment team member I’ve ever met out of the countless resorts I have been to in the Dominican, he made our 2 week stay so amazing !! I would love to come back and I recommend this resort to everyone!

  Jan 16, 2025
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  CANCER SURVIVOR ROBBED

  We are staying at the senator right now for 10 days, we arrived on the 23rd. To start this is our 5th time at this resort. We absolutely loved it here until...... My parents were robbed! My father (not a seasoned traveler and a little nieve) opened his safe while the housekeeping was cleaning the bathroom took out some money locked it went to the pool and came back.$500 was missing 4 x US hundred dollar bills and 1 x Canadian 100 dollar bill. The code entered stays on the screen for approx 7 secs after it locks. We had security and police come to take a report. They can see the housekeeper entered the room at 1:44 pm. When questioned she said to bring towels. (Which confirms our suspicion she did it as she left the room when my dad did around noon and they had clean towels! The worst thing about this whole experience is the complete disregard and just "To Bad" attitude given to us. We came on this trip to celebrate my mom's cancer free diagnosis and it has been completely ruined! Then to find out the same girl is working today. We are so disappointed with the way it has been handled and will never return

  Jan 16, 2025