Secrets Vallarta Bay Puerto Vallarta - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

11537 reviews

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  Third times a charm at Secrets PV

  Our third stay at Secrets : the highlight is the local talent entertaining in the lobby bar with lots of the bands appealing enough to get the crowd dancing. There are also shows in the amphitheater, but I think those are better suited for the dreams and families; we much prefer our Secrets love bar entertainment. We chose Preferred again; we like the lower elevation, being close to the pools and a dedicated bar and buffet area. Also, we had our same butler again, Carlos Miranda and colleague Jose Becerra, to take care of any help needed. We like Secrets because there are no dinner reservations required, you can get into most of them with a short wait or if you time it right, no wait at all. Food quality is excellent with variety, depending on the theme of the restaurant; we recognize the servers and many of them have been there for a decade or longer and are true professional hospitality staff. Lots going on at the pool and beach area such as water polo, yoga, games, Spanish lessons. Lots of loungers available so you don’t need to go down in the morning unless you have a very specific location you like.. There is a decent size gym in an L shape with sufficient equipment for about a dozen people. It’s very clean and watched over by a staff member. Tennis available we didn’t play this year as it’s just too hot! You can walk to the Malecon, but it’s a bit far, we went down to the Main road in front of the hotel and jumped on the city bus and for 10 pesos we were at the old market. Some locals helped us pick the right bus but you can’t really go wrong is they’re mostly heading that direction.

  Dec 20, 2024
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  Great Vacation

  Excellent experience !! this was our 5th visit to this resort. The staff is excellent and the resort is in very good condition. The food and all of the restaurants we dined at was outstanding . The pools were well maintained and the service staff did a great job of providing beverages.

  Dec 20, 2024
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  Excellent Service!!!

  Excellent Service!!!! The entire staff was courteous , attentive and thoughtful. We would like to recognize the Secrets Vallarta team for making us feel like family, especially Brayan and Jose (Premier Club Tower) and the Marketplace team, especially Brenda (hostess), Adrian and Marnay. Great memories!! Thank you kindly

  Dec 20, 2024
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  Secrets for a 50th birtday getaway

  Our 50th birthday stay at Secrets was just amazing, no kids, just adults. We enjoyed the preferred club and what made our stay amazing was our butler, Jose Becerra. He helped me setup some great surprises for my wife for her birthday and was super helpful and friendly in answering all my many questions. He made our experience a happy and seamless one. I loved everything about this resort from the shops, sushi bar, coffee and gelato bar. The restaurants were top notch, we had amazing food every night including a romantic dinner for two on the beach. My only complaint is that the resort was doing some kind of weather proofing on the 3rd floor balconies for one of their water features where the lounge chairs were - it was a toxic experience with really horrible fumes. I'm sure they can't just shut down the resort to do that work but they probably should have done it at night after hours to not impact the vast majority of guests. They did all that work first thing in the morning instead. Still, I'd plan on coming back to this resort again in the future.

  Dec 20, 2024
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  Enjoyed our stay for the most part no problems, easy access to restaurants and events that were there. Fun fun fun fun!

  Staff was friendly helpful and attentive to our needs The only issue we have was no hot water on a consistent basis. Food was excellent and the staff was very friendly. I would recommend staying here to anyone that loves a family atmosphere..

  Dec 19, 2024