Resort Details
- VARIOUS BARSHalf Time Sports BarContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events.
RendezvousThe Rendezvous Bar sits at the middle of the cenote in the Lobby, designed to merge with nature with a combination of carved wood and the colors of sand and rock.
Sky BarRoof top & swim up bar serving your favorite tropical cocktails.
EdgewaterCentral bar serving your favorite tropical cocktails.
BEACH CLUB BARBarracudaBarefoot beach bar with magnificent ocean view with an exclusive beach club nearby. - VARIOUS RESTAURANTSOlioOlio brings a taste of authentic Mediterranean cuisine in both menu and design. Dine under the unique fishing net décor and jungle inspired wood décor
JasmineAn exotic Asian adventure with an eclectic fusion of delectable Peruvian cuisine. Experience natural stone and wood decor flowing inside to out on a spectacular terrace. Breakfast 7:00 a.m. – 11:00 a.m. *Exclusive for Preferred Club rooms..
Bluewater GrillOpen air dining in spectacular cenote-inspired, jungle surroundings with wood, rock and sand decor, Fresh seafood presented in a quiet and romantic setting.
Market CafeThe Market Café offers a casual atmosphere combined with contemporary relaxing decor offering succulent cuisine artfully displayed on rock and wood shelves framing the intimate dining area.
Barefoot GrillEnjoy light lunch specialties in a casual and relaxed setting.
VerandaEnjoy light lunch specialties in a casual and relaxed setting.
The GrottoEnjoy light lunch specialties in a casual and relaxed setting.Exclusive for Preferred Club.
Coco Cafe
BEACH CLUB RESTAURANTS
Seaside GrillGourmet salad buffet and à la carte international cuisine for lunch.
Willy’s PlaceEnjoy grilled favourites by the water.
RosewaterExclusive to guests staying at Casa Zamna.
- Car Rental Services†
- Concierge desk
- Currency exchange†
- Elevators
- Front desk
- Internet services
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Travel agency†
- Please contact the hotel for additional information.
† Fees may apply
- Golf †
- Scuba diving †
- Theatre †Seating capacity to 500 guests.
- Volleyball
- Beach †
- Water activities• Water aerobics• Water polo
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Excelente servicio
El hotel está muy bien. Excelentes instalaciones, comida y servicio. Lo único es que la playa está a 20 minutos del hotel. El hotel tiene transporte para llevarte y traerte. El servicio por parte de nuestro concierge Gerardo fue increíble, él hizo nuestra estadía muy especial, súper recomendado.
-
Decent
The property itself is picturesque & has some lovely photo op opportunities. It was mostly clean , there were a few areas where they could do better. A few bugs in the room (but were in the middle of a jungle so no biggie) . The pools were mostly empty except for the foam party. Service at the pools were spotty , one day they had waiters the next the next day the waiter didn’t want to serve pool side- a little confusing. The food , with the exception of the steaks ( I tried 3 different types of steaks & all were terrible) was decent. No reservations needed at the restaurants & little to no wait time. Be aware of the sneaky tour they try to get you to sign up for the first day, it’s a time share seminar & it you opt not to the stay the entire seminar they will refuse to drive you back to the hotel property !
-
Anniversary Trip 2025
The resort is very nice, cleanest. The staff and workers are extremely helpful. All of our request were accommodated. The food could have been a little more hotter, but the food was still tasty. We plan on visiting again soon. The spa was excellent, views around the resort were very nice.
-
Hotel con "Faltantes", no lo recomiendo, mala calidad costo-beneficio
Tal y como lo señalo en mi titulo, el hotel carece de insumos o "faltantes" como ellos dicen, me entregaron una habitacion sin toallas, por lo que las pedi a mi habitacion, nunca llegaron, fui a recepcion para que me dieran unas, me dijeron que ahi no tenian, tuve que ir a buscar un carrito de servicio para pedir unas, todo esto mientras mi esposa esperaba en la regadera para poderse secar, por la noche en la cena pedimos una carajillo pero tambien estaba en "faltantes", las bebidas en los bares (excepto loby) es de muy baja calidad, habia estado 15 dias atras hospedado en este mismo hotel y habia diversas bebeidas tales como tequila 1800 por lo que pedi' uno y resulta que no tenian que estaba en "faltantes", no tienen ni una sola alberca tempmada, lo rescatable del hotel es su club de playa y todo el material humano, son muy amables, la relacion costo beneficio no es buena, no recomiendo el hotel, por el precio el cual no es nada barato existen mejores opciones. Cabe hacer mencion que no se me envio' lq encuesta de calidad sobre el hotel, solo me enviaron una carta ofreciendo disculpas por parte del Sr Magdaleno Fierro, por lo que no pude expresar via la encuesta mi inconformidad.
-
First time guest
The property is beautiful and they keep it spotless. The staff are friendly and accommodating. I enjoyed my spa experience fully. There are no breakfast options for vegans, the "bartenders" can't mix drinks (you get something different each time you order), and the entertainment isn't great. However, the violinist was amazing.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Disclaimer : *The hotel doesn’t provide rollaway beds.*