Resort Details

OnSite Dining
  • VARIOUS BARS
    Half Time Sports Bar
    Contemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events.

    Rendezvous
    The Rendezvous Bar sits at the middle of the cenote in the Lobby, designed to merge with nature with a combination of carved wood and the colors of sand and rock.

    Sky Bar
    Roof top & swim up bar serving your favorite tropical cocktails.

    Edgewater
    Central bar serving your favorite tropical cocktails.

    BEACH CLUB BAR
    Barracuda
    Barefoot beach bar with magnificent ocean view with an exclusive beach club nearby.
  • VARIOUS RESTAURANTS
    Olio
    Olio brings a taste of authentic Mediterranean cuisine in both menu and design. Dine under the unique fishing net décor and jungle inspired wood décor

    Jasmine
    An exotic Asian adventure with an eclectic fusion of delectable Peruvian cuisine. Experience natural stone and wood decor flowing inside to out on a spectacular terrace. Breakfast 7:00 a.m. – 11:00 a.m. *Exclusive for Preferred Club rooms..

    Bluewater Grill
    Open air dining in spectacular cenote-inspired, jungle surroundings with wood, rock and sand decor, Fresh seafood presented in a quiet and romantic setting. 

    Market Cafe
    The Market Café offers a casual atmosphere combined with contemporary relaxing decor offering succulent cuisine artfully displayed on rock and wood shelves framing the intimate dining area.

    Barefoot Grill
    Enjoy light lunch specialties in a casual and relaxed setting.

    Veranda
    Enjoy light lunch specialties in a casual and relaxed setting.

    The Grotto
    Enjoy light lunch specialties in a casual and relaxed setting.
    Exclusive for Preferred Club.

    Coco Cafe

    BEACH CLUB RESTAURANTS

    Seaside Grill
    Gourmet salad buffet and à la carte international cuisine for lunch.


    Willy’s Place
    Enjoy grilled favourites by the water.

    Rosewater
    Exclusive to guests staying at Casa Zamna. 

On-Site Amenities
  • Car Rental Services†
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Front desk
  • Internet services
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • Travel agency†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Golf †
  • Scuba diving †
  • Theatre †
    Seating capacity to 500 guests.
  • Volleyball
Off-Site Recreation
  • Beach †
  • Water activities
    • Water aerobics
    • Water polo

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1192 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excelente servicio

    El hotel está muy bien. Excelentes instalaciones, comida y servicio. Lo único es que la playa está a 20 minutos del hotel. El hotel tiene transporte para llevarte y traerte. El servicio por parte de nuestro concierge Gerardo fue increíble, él hizo nuestra estadía muy especial, súper recomendado.

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Decent

    The property itself is picturesque & has some lovely photo op opportunities. It was mostly clean , there were a few areas where they could do better. A few bugs in the room (but were in the middle of a jungle so no biggie) . The pools were mostly empty except for the foam party. Service at the pools were spotty , one day they had waiters the next the next day the waiter didn’t want to serve pool side- a little confusing. The food , with the exception of the steaks ( I tried 3 different types of steaks & all were terrible) was decent. No reservations needed at the restaurants & little to no wait time. Be aware of the sneaky tour they try to get you to sign up for the first day, it’s a time share seminar & it you opt not to the stay the entire seminar they will refuse to drive you back to the hotel property !

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Anniversary Trip 2025

    The resort is very nice, cleanest. The staff and workers are extremely helpful. All of our request were accommodated. The food could have been a little more hotter, but the food was still tasty. We plan on visiting again soon. The spa was excellent, views around the resort were very nice.

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Hotel con "Faltantes", no lo recomiendo, mala calidad costo-beneficio

    Tal y como lo señalo en mi titulo, el hotel carece de insumos o "faltantes" como ellos dicen, me entregaron una habitacion sin toallas, por lo que las pedi a mi habitacion, nunca llegaron, fui a recepcion para que me dieran unas, me dijeron que ahi no tenian, tuve que ir a buscar un carrito de servicio para pedir unas, todo esto mientras mi esposa esperaba en la regadera para poderse secar, por la noche en la cena pedimos una carajillo pero tambien estaba en "faltantes", las bebidas en los bares (excepto loby) es de muy baja calidad, habia estado 15 dias atras hospedado en este mismo hotel y habia diversas bebeidas tales como tequila 1800 por lo que pedi' uno y resulta que no tenian que estaba en "faltantes", no tienen ni una sola alberca tempmada, lo rescatable del hotel es su club de playa y todo el material humano, son muy amables, la relacion costo beneficio no es buena, no recomiendo el hotel, por el precio el cual no es nada barato existen mejores opciones. Cabe hacer mencion que no se me envio' lq encuesta de calidad sobre el hotel, solo me enviaron una carta ofreciendo disculpas por parte del Sr Magdaleno Fierro, por lo que no pude expresar via la encuesta mi inconformidad.

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    First time guest

    The property is beautiful and they keep it spotless. The staff are friendly and accommodating. I enjoyed my spa experience fully. There are no breakfast options for vegans, the "bartenders" can't mix drinks (you get something different each time you order), and the entertainment isn't great. However, the violinist was amazing.

    Apr 01, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current.)

    Disclaimer : *The hotel doesn’t provide rollaway beds.* 


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