Resort Details

OnSite Dining
  • VARIOUS BARS
    Half Time Sports Bar
    Contemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events.

    Rendezvous
    The Rendezvous Bar sits at the middle of the cenote in the Lobby, designed to merge with nature with a combination of carved wood and the colors of sand and rock.

    Sky Bar
    Roof top & swim up bar serving your favorite tropical cocktails.

    Edgewater
    Central bar serving your favorite tropical cocktails.

    BEACH CLUB BAR
    Barracuda
    Barefoot beach bar with magnificent ocean view with an exclusive beach club nearby.
  • VARIOUS RESTAURANTS
    Olio
    Olio brings a taste of authentic Mediterranean cuisine in both menu and design. Dine under the unique fishing net décor and jungle inspired wood décor

    Jasmine
    An exotic Asian adventure with an eclectic fusion of delectable Peruvian cuisine. Experience natural stone and wood decor flowing inside to out on a spectacular terrace. Breakfast 7:00 a.m. – 11:00 a.m. *Exclusive for Preferred Club rooms..

    Bluewater Grill
    Open air dining in spectacular cenote-inspired, jungle surroundings with wood, rock and sand decor, Fresh seafood presented in a quiet and romantic setting. 

    Market Cafe
    The Market Café offers a casual atmosphere combined with contemporary relaxing decor offering succulent cuisine artfully displayed on rock and wood shelves framing the intimate dining area.

    Barefoot Grill
    Enjoy light lunch specialties in a casual and relaxed setting.

    Veranda
    Enjoy light lunch specialties in a casual and relaxed setting.

    The Grotto
    Enjoy light lunch specialties in a casual and relaxed setting.
    Exclusive for Preferred Club.

    Coco Cafe

    BEACH CLUB RESTAURANTS

    Seaside Grill
    Gourmet salad buffet and à la carte international cuisine for lunch.


    Willy’s Place
    Enjoy grilled favourites by the water.

    Rosewater
    Exclusive to guests staying at Casa Zamna. 

On-Site Amenities
  • Car Rental Services†
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Front desk
  • Internet services
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • Travel agency†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Golf †
  • Scuba diving †
  • Theatre †
    Seating capacity to 500 guests.
  • Volleyball
Off-Site Recreation
  • Beach †
  • Water activities
    • Water aerobics
    • Water polo

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1235 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Vacation

    Overall resort was ok, beach club is very nice place, beautiful beach and nice pools. Staff do a great job, they are very friendly. Cenote tour was the best part of vacation! My favorite staff member was Charlie the driver! He is very nice and fun.

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Gateway

    Jonny at the beach was amazing. Christian was the best beach server for preferred club. Edgar was the best waiter at the resort for preferred club. Daisy at the spa was great. The butlers did nothing to add to the experience and are not needed. The resort was great, always clean, staff always friendly in general. Room had great view. Not a noisy resort, great food and great beach.

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing adults only resort!

    Great adults only resort! Great food, service, amenities. Highly recommend staying here for a relaxing and fun experience! The resort offers a variety of activities and places to relax (if that’s what you want) or activities and party if you want to have some fun. The service was great and we loved our room!

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Jhonny

    Jhonny at the beach is the best part of the entire resort! You can tell he truly loves his job. He is extremely knowledgeable. Any problem you go to him with, he fixes right away. I looked forwarded to seeing him on the beach each day! He’s amazing

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Couples Getaway

    My experience at Secrets Tulum was incredible. My boyfriend and I stayed for 5 days in the preferred guest section and we experienced great service. The grounds are beautiful and well thought of. There are a wide selection of pools at the resort because it’s not a beach front resort. I think that would only be my feedback, I wish the shuttle to the beach area ran more frequently. The food was good and the staff were very kind and accommodating. The resort wasn’t too busy which I liked, and it was very relaxing. The spa experience at the resort was probably my favourite part of the trip. The rooms were comfortable and clean. Booking excursions were kind of pricey though. Would definitely come back!

    Apr 16, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current.)

    Disclaimer : *The hotel doesn’t provide rollaway beds.* 


  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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