What We Love
- Melt into soothing spa treatments and nurture your mind and body with aromatherapy massages and seaweed wraps.
- Enjoy complete access to 24-hour room service and a variety of other luxury amenities.
- Keep the energy and fun at an all-time high with a variety of sports, activities and other social events taking place on a daily basis.
Things to Know
- The resort is located only 25 minutes from the airport.
- Upgrading to the Preferred Club gives you exclusive access to better rooms, a pillow menu, afternoon hors d'oeuvres service, and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Montego Bay is undeniably one of the Caribbean's most sought after destinations. Featuring a diverse and colorful local atmosphere, as well as a vibrant tourist industry, Montego Bay should be at the top of your list when it comes to planning your next Caribbean vacation.
When it comes to selecting an all-inclusive Jamaica resort, Secrets St. James has developed a reputation for providing unparalleled luxury and service to guests.
This resort has everything you have ever wanted in an all-inclusive getaway and so very much more - it's called Unlimited-Luxury®.Here's a snapshot of what you get:
- Unlimited gourmet A la carte dining
- 24-hour room service
- Unlimited international and domestic top-shelf spirits
- Daily refreshed, complimentary minibar
- Nightly entertainment
- Pool and beach wait service
- Sip, Savor & See lets you nosh/party at neighboring resorts
- Free Wi-Fi with the Unlimited Connectivity mobile app
Location
Montego BayProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10001 reviews
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Nov 23, 2024You will say Ya Mon once you Go
Nicest people on the planet . I will definitely go again . Excepting staff top to bottom , traffic is crazy but traffic is crazy everywhere . Just a very cool Vibe . No tourism pressure , no up sells. Just a very good place to go for some good food, great weather. And good people!
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Nov 23, 2024Disappointed based on past experiences.
Very nice resort. Food quality is less than average for the resort’s reputation and specially one owned by Hyatt. Service is very slow. When you sit for a meal, you would expect your meal to be served hot within 15-30 min after ordering. Often it took 45-60 Min for a meal to be served and often it was not hot. Male servers generally very friendly and helpful, female servers often had attitudes and were not as attentive as others. This was my 5th time coming to secrets. Obviously it was a great resort. This last visit gave me second thought about whether I would return. I like and appreciate high end resorts. This place does not qualify as high end in my opinion.
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Nov 23, 2024
I enjoyed my birthday trip one of the best experiences ever
The WiFi should be better but everything else was simply amazing! I can't wait to return! Special shoutout to the wonderful team who went above and beyond to ensure I had a great time: the talented dancers Gee Gee, Imani, and Sashy, the awesome bartender Wendy, and the incredible dancer Chef. From check-in to check-out, every moment was unforgettable!
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Nov 23, 2024
Good service
all the best menton u treat us very good and I want to cum back next month and I want you to be available again to serve us good job the food is great and my drink also the oxtail my boyfriend want to say hello you all at the blue mountain restaurant good job
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Nov 23, 2024
St. James ocean view swim outs, great staff!
We were originally booked in an ocean view swim out on the preferred side of Wild Orchid, but got bumped to the St. James side when we arrived. We were with a group of 20, so we were really bummed about this at first but the gal helping us (super sweet, I think her name was Shanae) was very kind and understanding so just rolled with it since we got moved with 1 of the other couples (my hubby's BFF and wife) and got to be in a room right next to them. That turned out to be THE best!! The swim outs on the St. James side are much more private, get great sun all day and that side of the resort is quieter with super easy access to Breathless (for a few more resturant options, we liked the breakfasts and lobby bar there). We still had the option to hit the other pools if we wanted activities and music but could get away when we needed a break from the action. We could still enjoy our patio without all the noise from the late night activities. But the BEST part of all was the staff, especially our sweet butlers, Tajae and Darwin! They reserved chairs for us every day, kept our coolers stocked, made sure we were set with dinner reservations and just did a great job of checking in a few times a day to make sure we had everything we needed. They really made our stay special and we hope to get back to see them again! The staff in general, was awesome!! They work hard to make your stay a good one. We had some great servers on the beach and pool, including Kadeen and Shanice and our favorite friend in the preferred lounge, Joy! and so many more I wish I could call out by name but I just can't remeber everyone and wish I had written them down. From the bellman, to the servers, bartenders, entertainers (Actor Boy and Stretch, good luck on your careers!), front desk staff, the butlers, housekeepers, groundskeepers and everyone else works hard to make this resort what it is, we see you, we appreciate you and can't wait to come back again! Yah Mon!