What We Love
- The gorgeous, sugar sand beach is only 100 yards from the pool.
- Catch your breath in expansive suites with ocean views so breathtaking you won't believe your eyes.
- 24-hour room service means you have access to all of the amenities you may require at your fingertips.
Things to Know
- The resort is only 35 minutes from the airport..
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Upgrade to the Preferred Club and gain access to exclusive rooms, afternoon hors d'oeuvres service and more.
Resort Details
- Barefoot Grill
Located pool side with stunning ocean views serving A la carte grilled specialties.
- Bordeaux
A la carte fine French cuisine.
- Coco Café
Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- Desires Music Lounge
Contemporary music lounge featuring flat screen TVs, dance floor and DJ.
- El Patio
Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.
- Himitsu
Specializing in a fusion of Pan-Asian A la carte specialties
- Manatees
Swim-up service and enjoy a cocktail by the pool.
- Market Café
A buffet specializing in international cuisine, show cooking experience with theme stations.
- Oceana
Fresh fish and seafood prepared in a quiet and romantic seaside setting.
- Piano Bar Lounge
Wine and world-wide cocktails in a private ambiance.
- Portofino
Enjoy delectable Italian A la carte cuisine.
- Preferred Club BarExclusively for Preferred Club guests.
- Rendezvous
Lobby bar featuring chic furniture for lounging with a refreshing cocktail.
- Seaside Grill
Located pool-side serving A la carte grilled specialties.
- Showtime Bar
Sip your favorite cocktail while enjoying our impacting nighttime entertainment.
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Pool
- Restaurant†
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Business Center
- Fax Machine
- Printer
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Dart board
- Fishing †
- General †Cooking classes, bocce ball & horseshoes.
- Golf †
- Pool
- Sailing †Catamaran
- Scuba diving †
- Spa †
- Tennis court
- VolleyballBeach and pool volleyball.
- Water activities †- Kayaks
- Water polo
- Water aerobics
- Paddle boards
- Scuba diving at the PADI diving centre available at additional cost
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11004 reviews
-
Mar 31, 2025Great resort if you are looking for a more relaxed vacation. Beach is amazing, Food is great!
Without doubt the resort is in need of a few upgrades only based on age but the overall appearance and cleanliness of the resort is great as expected. The pool is nice with lots of seating all around as long as you are up early to reserve a chair. Service around the pool is also great for both drinks and food service. The beach is amazing in this area which is why we continue to go back. One issue is the lack of beach chairs for the Secrets side of the resort so be prepared to get up early. The food was 10/10 for every restaurant so no issues there and you will not go hungry. Overall we had a very good experience at this resort and would recommend to anyone looking for a quiet vacation. If you are looking for a fun pool side entertainment or evening you likely will find this a little too relaxed. Our only negative would be the sharing of the resort facilities with the Dreams guests next door. It makes it difficult to get in to some of restaurants or even pool/beach chairs. We didn't realize that Dreams guests could use the facilities at Secrets and because Secrets is a smaller resort it can become quite crowded very quickly.
-
Mar 30, 2025
Great week spent at resort.
My fiancé and I had a great experience visiting this resort. Loved their pools and beach. The food was excellent for an all inclusive. Our room was very nice, spacious and clean with a nice jacuzzi we enjoyed. The staff was very friendly and attentive. You have the ability to visit the resort Dreams next door, all inclusive as well. Dinner at some of the restaurants there were just as good. Water slide was fun. We would certainly go back or try visiting other Secrets resort.
-
Mar 28, 2025Do not go here 🤬
*Very poor. My pregnant wife and I were treated like second-class guests. Staff called us the wrong name all week, denied service, and ignored us while helping others. The front desk gave no support, and the bellhop made us carry our own bags, nearly missing our shuttle.**
-
Mar 27, 2025
About to be newly renovated!
Had a great experience! We went right before they are closing to renovate. You would never know they were about to close by the attentiveness of the staff. They were first rate! The food was excellent for an all inclusive. Loved their beach and pools. I am excited to go back after their renovations.
-
Mar 27, 2025
Great Hospitality
Beautiful resort with breathtaking beaches. Food was good. My only complaint was there was no alcohol serves until 10am. We missed having our morning mimosa with breakfast. Hospitality was great. Especially, Memo who did water aerobics and bracelet making. He was so friendly and went out of his way to get to know people. Always professional and has a smile on his face.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisorySecrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel