What We Love
- Enjoy themed nights filled with karaoke, live music, dance classes and more.
- Entertainment includes evening shows, cooking lessons, wine tastings and crafts.
- The fitness center is open 24-hours so that you can get your sweat on at any time of day.
Things to Know
- The resort is located only 20 minutes away from Liberia Airport.
- You can upgrade to the Preferred Club, where you will receive priority access to upgraded rooms, an exclusive, private pool, gourmet desserts/fine liquors and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Aqua
Healthy Cuisine
- Barefoot GrillGrilled Specialties
- BarracudaSwim-Up Bar
- Coco CaféPremium Coffee & Snacks
- HimitsuPan-Asian Cuisine
- ManateesBeach & Pool Bar
- Market CaféInternational Buffet
- PortofinoItalian Cuisine
- RendezvousLobby Bar
- ReviveSpa Bar
- Sugar ReefBeach & Pool Bar
- 24-hour room service†
- All-inclusive meal plan
- Business center†
- Car Rental Services†
- Complimentary wireless internet†
- Concierge desk†
- COVID test onsite
- Exercise gym†
- Gift/News stand†
- Housekeeping - daily†
- 24-hour room service†
- All-inclusive meal plan
- Business center†
- Car Rental Services†
- Complimentary wireless internet†
- Concierge desk†
- COVID test onsite
- Exercise gym†
- Gift/News stand†
- Housekeeping - daily†
- Laundry/Valet service†
- Live entertainment†
- Meeting rooms†
- Spa†
- Travel agency†
- Please contact the hotel for additional information.
† Fees may apply
- Bocce court †
- Fitness center on-site †
- Karaoke †Theme nights: Karaoke and Live Music (Subject to schedule).
- Non-Motorized Water Sports †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5569 reviews
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Apr 14, 2025Friendly staff, good food but not as relaxing as you’d expect.
I will start with that the resort itself is beautiful, the food was amazing and the staff were extremely friendly. However a corporate group came in and completely ruined it. They do not only book for couples they book whoever can pay. This group came in and each day had the two landings in front of the beach blocked for a private event, you couldn’t walk through and they took the majority of the staff with the event. They were deemed “VIP” so they got served first, seated first, shuttles first and we couldn’t book the spa while they were there to keep it open for them to book. They were not all couples, they were vomiting all over the place. Put their garbage wherever and were loud and rude. They kicked everyone out of the quiet pool for their farewell private event and then only had 2 restaurants open for the resort and many of them cooperate group went to those two restaurants as well causing a 40min wait to eat and they did not open the Buffett that night. Prior to their arrival our food was amazing, no wait to be seated, pool was relaxing and events were fun. We went to the Hyatt presentation they told us they are focused on couples and families. Relaxing and reconnecting. This is not the case, they will book anyone who can pay, including a cooperate group. They then let that cooperate group book half the amenities so the guests who paid their own way (the cooperate group won their vacation), stayed longer and were there as a couple had to lose the amenities. I could not believe that secrets would ever do that, I thought maybe it was a one off occurrence however I found out that prior to our arrival there was another cooperate group from Texas who sold air conditioners and it was the same thing for them. Booked half the resort and others couldn’t use those amenities etc.
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Apr 13, 2025Well worn resort
Well worn resort. Costa Rica is an amazing place to visit. If you like the all inclusive aspect of a resort and hanging at the pool (where you could be anywhere) then maybe this is for you, however, next time we will opt for lodging where the culture and authenticity of the country shine through. The beach area is small so plan on arranging a boat excursion to see the coast line. The shuttle service is adequate but be prepared to wait especially at peak times. The staff was friendly and fun.
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Apr 13, 2025Wonderful business trip!
We had the best experience at Secrets Papagayo! The scenery is incredibly picturesque and beautiful. The setting of the cliffs overlooking the ocean something we will miss waking up to every day. The staff is so friendly and helpful, and they have tons of fun with the guests. We especially loved Johel, who was there any time we needed him to answer questions about the resort, Costa Rica, and fun activities. Not to mention, he was always quick to give us a ride any time we needed. He was amazing!! We will definitely be back, and can’t wait for our next trip to Costa Rica.
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Apr 11, 2025
Book it, Stop Looking Elsewhere!!!!
We've been to CR six times, but is this resort is a "going again experience? Hell yes!" Whether your retired, young, or simply wanting to taste life at its fullest, this place offers most everything you likely need. The GM Jesus Vargas, was an exceptional host, Executive Chef Fernando performed miracles with the food he prepared, and a yell out at the following folks (please note, everyone was a standout and so professional and very responsive to your needs!): Ligia, William, Arturo, Suga Manup and Josue to name few (hopefully spelled names correctly). I'll be back!!
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Apr 10, 2025
A reasonable break but definitely not a 5 star expereince
Very friendly staff. Main pool area very intense and noisy. If you want peace and quiet, important to request a room nearer the other pool and the spa and gym. Food was disappointing and menu the same each night. A nice cafe which sold lovely coffee and ice creams. The hotel app was a bit of a mission to use. Sometimes had to wait quite a while for transport around the site. Not always enough parasols round the quieter pool area so sometimes difficult to find shade.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at this hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.