What We Love
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the onsite restaurants.
Things to Know
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Grilled specialties served poolside.
- BordeauxFrench cuisine.
- Coco CafeCoffee & snack bar.
- Desires
Music lounge bar.
- Gohan Sushi BarSushi bar.
- La CavaWine cellar for private dining.
- ManateesSwim-up bar.
- Market CafeInternational buffet.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- Preferred Club Swim-Up BarExclusive swim-up bar.
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky Bar and SushiRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Spa †The stunning Secrets Spa by Pevonia® is expertly designed for relaxation and rejuvenation. It features a hydrotherapy circuit with a sensations path, hydrothermal pool complete with a geyser, waterfall, cold water plunge pool and beds with invigorating air bubbles. The spa also has a steam room with hot stones to enjoy aromatherapy, a sauna built with fine woods and an array of showers ranging from waterfall bucket showers to invigorating cold showers which are designed to tone, moisturize and beautify the skin.
- Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7361 reviews
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Feb 09, 2025I recommend…mostly
Decent resort. Room was good. Service was always good. Food was good for the most part. Shows were good. My complaints: timeshare thing is way annoying. Been to two other secrets and never had that.. they make things more expensive to get you to want to sit thru it.. they gave $400 to spa or $200 in resort cash. They tell you it’s going to take 90 min and they give you breakfast but it ends up taking a quarter of your day.. I was not going to do that after paying $1800 pp.. as a result we never went to the spa like we wanted. I also paid extra for preferred and really the only perk is free room service. You can only get top shelf in the preferred lounge. All other bars you get regular. They have “preferred only” sections but they don’t have any way to see who is actually preferred.. resulting in a bunch of non-preferred people in there. This includes people from dreams and sunscape. Secrets is adult only and multiple times I saw older kids in there. My advice if you go there: keep pool towels-they are hard to obtain. If you want a chair on the beach, go early. Preferred club isn’t worth it. Don’t do the timeshare thing- your time is more valuable. Lunch buffet has like nothing. Ask for double shot drinks. Overall those are things I can get over.. they are just kind of annoying.. our time was really nice and our room was nice. Everyone that worked there was great. I think we got for what we paid for. 🤷♀️
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Feb 09, 2025fun in the sun
The buildings and pools could use some polish and updating and the local entertainment was average. They could really use a main stage area, but the staff and food were both great. Spa massages and hydrotherapy were exceptional. Buffets were good.
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Feb 09, 2025Don’t waste your money
I would not recommend this place to anybody. The hotel is very dated and does not come with the expectations that she would expect from a secret property. Beach chairs, and pool chairs were next impossible to find and or get. The only thing positive about the entire vacation Was the staff who was very hospitable, friendly, and wanting to make your vacation a great experience.
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Feb 08, 2025
Good price point for great service & food; needs updating & better monitoring of beach chairs.
We’ve been to this resort almost a dozen times - we started going there before it was a Secrets - and yes, most buildings need some serious rehab & upgrading, but the food last week was fabulous and drinks were excellent (especially from preferred club & lobby bar)! This resort gives you friendly service, a beautiful beach, comfortable rooms of various levels and fabulous snorkeling in shallow water right at your feet. Biggest problem is lack of beach chairs with palapas on preferred beach area - serious shortage - but overall, the price point of this resort is incredible for what you get.
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Feb 08, 2025
Hotel was good, staff were great!
We had a great week - the staff are what made it soo great. The hostess, Kenia would even greet us by name every meal. they were so friendly and helpful. the entertainment staff were so much fun- even coming up with name that tune game on a rainy day.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.