What We Love

  • After a long flight, the cool towel and welcome cocktail refresh your body and soul.
  • Enjoy elegant, hip suites featuring warm woods and bright colors. Take a moment for yourself on your private balcony or terrace.
  • Take comfort to the next level with in-suite Jacuzzis for two and heart-stopping ocean views. 

Things to Know

  • The resort is only an hour away from the airport.
  • You're only 20 minutes away from beautiful Playa del Carmen.
  • This unique haven is rated as one of the Top 10 Beaches in Mexico by TripAdvisor®. 
Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 to 31 Dec 9999
Travel Dates: 09 Mar 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Various bars and restaurants serve a variety of delicious drinks and cuisines.
OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

Wedding services, public area Wi-Fi, 24-hour room service and more amenities are available.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services


† Fees may apply

Guests can enjoy golf, water sports, bike trails, archery, fishing, snorkeling and more.
On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:
    oAngry Birds
    oCooking classes
    oCornhole
    oCrazy game
    oCrossFit
    oLadder Toes
  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 13345 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Akumel Resort

    From the moment we arrived till the time we left the Customer Service at Akiel was absolutely the best! The first time in Cancun and our experience just wants me to come back for more. Everyone at this resort was so nice and so helpful. If we ever need a directions, we were treated with respect! Thank you, Akeel personnel for a great time!

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Staff, Beautiful Resort!

    Fantastic resort, amazing staff (Miguel, Cruz, Carla, Carlos, Max, Abraham... and so many more), food was good. Dress code is annoying, but it is what it is! I would definitely stay here again. The ocean is beautiful. We had no issues getting seating at the pool or beach, plenty of chairs and they do a great job ensuring people aren't over reserving chairs! Very well organized.

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this place

    My wife and I attended a wedding and were totally impressed with the resort. The staff, services, restaurants, room, and property were awesome. We splurged and upgraded to an ocean view room - totally worth the price. The staff to guest ratio is crazy high and they are all super helpful.

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best time ever

    We really enjoyed our vacation. Friendly staff. Rooms are amazing. The pools and swim up are was really cool. A lot of nice restaurants. We bought the membership so we can keep going back. Everything was well kept. They had many excursions but I was not able to do any. The have shows with dinner. All inclusive with everything.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Secrets Akumal: best all inclusive resort

    One of the best all inclusive resorts I’ve ever stayed at. Went snorkeling one day and saw about 8 turtles and a stingray, the rest of the days we spent by the pool. We did not do any excursions or shows only because we were more intrigued by hanging out by the pool. Our favorite pool attendant, Luis, remembered our drink orders, cleaned our sunglasses, and went above and beyond to make our pool experience as relaxing and enjoyable as possible. The wait staff was also incredible, most notably Jaime at the Market Cafe, who was always right there to assist me with my dining experience, and Erbert at Portofino who remembered our drink orders every night and ensured our meals were perfect. The only minor complaints are that the layout of the resort is kind of confusing with little help of maps, and our concierge did not help us much, but that was made up for by the incredible staff elsewhere within the resort. Would definitely recommend the experience.

    Dec 18, 2024
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


    Resort Fee – (Leave Resort Fee information if travel is still current.) 


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