What We Love
- Enjoy Four-Diamond luxury complete with spacious rooms, balconies and amazing views.
- Explore the rich history of Old San Juan and learn more about this fascinating destination.
- The Ocean Front Rooms offer romantic ambiance for couples seeking the perfect escape from reality.
Things to Know
- The resort is approximately 10 minutes from the airport.
- Kid-friendly activities and vibrant nightlife make this resort popular with families and couples.
- Food and drink must be purchased separately during your stay.
Located on a wide stretch of Condado Beach, the golden sand is a sunny spot for pulling up a lounge chair, while the kids search for treasure. Ready for a cold one? Let the kids navigate the children's pool, while you swim-up to La Isla Grill and Pool Bar for a passion-fruit mojito. Swim up an appetite and indulge at one of four restaurants; we love grilled grouper in a zesty, tamarind sauce at La Vista Latin Grill, or cannelloni di aragosta (pasta stuffed with lobster ragout) at Ristorante Tuscany. After dinner, it's time to experience San Juan nightlife. Share a dance with someone special at 1309, or head to BLU for piña coladas and DJ jams.
From food to fun, guests enjoy everything about this resort. Challenge the kids to a game of beach volleyball or a friendly tennis match. Feeling lucky? Stellaris Casino has more than 426 slots machines and 26 table games for you to woo Lady Luck. Rather spend your cash on something with a guaranteed return? Ocean Club Spa delivers pure gold with the Jet Lag massage. Relax and let the essential oils and plant extracts ease your back and neck after a day of fun.
Between resort and beach fun, Old San Juan's rich culture deserves your attention. Three historic forts, Fort San Felipe del Morro, Fort San Cristobal and El Canuelo, were designated UNESCO World Heritage sites in 1983 and offer fascinating daytrips along with San Juan's great shopping. When you're ready to call it a night, the Deluxe City View Room sleeps a family of four comfortably. Staying with someone special? Check out the Ocean Front Room and share a romantic sunset on the balcony.
A resort fee (included in the listed price) guarantees you access to the following services and amenities:
- Enhanced High-speed internet access in guest rooms
- Wi-Fi access in public areas
- $30.00 Casino Match Play coupons (per stay)
- Complimentary bottled water in the gym
- Two welcome drinks (11 am-6 pm)
- Beach chairs, towels and umbrellas
- Two hour bicycle rental with GoPro cameras (based on availability and weather)
- Free local and long distance calls to US and Puerto Rico
- One hour use of the tennis court (based on availability)
- 10% off the featured tour of the day
- Children up to 6-years-old dine for free at La Vista and 50% off up to 12-years-old when with an adult
- Free upgrade to next gelato size with second order
Unless otherwise specified, all services are available for an additional charge.
Location
Puerto Rico - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory resort fee is included in your vacation price.
Resort Fee Inclusions (inclusions are subject to change without notice)
• Beach chairs and umbrellas.*
• US $30.OO Casino match and play coupon at check-in (once per stay).
• Daily Two (2) hours Bicycle Rental.*
• 30 minutes use of internet at the Lobby Computer stations.*
• Daily Two (2) hours use of Tennis Court ( reservation at Wellness Center required).**
• Daily One (1) Hour Aqua Aerobics Classes**
• Daily One (1) Hour Latin dance Classes**.
• Daily One (1) Hour Yoga Classes.**
• Daily Six (6) Hours Personal Trainer at Fitness Center (6am-9am) and (5pm-8pm)
• In room Coffee & Tea.
• Local calls( Metro Area) and free 1-800 calls.
• US & PR Long distance calls.
• Enhanced High Speed Internet Access in room and hotel public areas.
*Beach Chairs, Umbrellas, Tennis, Bicycle Rentals and Internet access at the computer Lobby Stations based upon availability and/or weather conditions.
**For information and reservation visit our Wellness Center reception.
The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8248 reviews
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Nov 22, 2024Great service makes the difference!
This was a great experience from the moment we arrived. The front desk was wonderful and friendly. Javid went out of his way to upgrade us on day two which was much appreciated. The wait staff by the pool and beach works so hard and are always hustling but so kind and helpful even when they are busy. Myrna Segura was our favorite-she took great care of us! The entire time I was by the pool I watched her run around helping everyone at all times with a huge smile on her face. She was so authentic and really wanted to make everyone’s day with her service. We are only on day three and our loving our stay. The exceptional service makes the world of difference, not to mention the beautiful views and the awesome beach.
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Nov 19, 2024Poor Customer Service
I stayed at this hotel in November 2024 the service was horrible. The hotel smells like mildew. The hotel has construction going on. I had called and spoke a hotel supervisor before i had arrived for an upgrade it was like crazy how i was treated. The management is not professional. I called Marriott customer relations when i was at the hotel it was that bad... how has a tub in there rooms 2024.. The shower curtain in the room was DIRTY and cracks... SMH.. Told front desk they stated they did not have any rooms available... CRAZY..The price you pay for the hotel is not worth it...
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Nov 19, 2024
A good overall stay !
Stayed for 6 nights and had a good stay. The hotel was still under construction and that was a bit of a nuisance but manageable as it appeared to be nearing completion. The locations is great to walk to many nearby restaurants. We checked in later in the evening and Grace was very helpful to get us checked into our room efficiently. Miguel and Alex at the breakfast service were amazing always welcoming and recognizing us. Julio was great on the beach providing timely service as the only server out there one day.
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Nov 15, 2024
A Beautiful Vacation
To say that we were thrilled with our recent trip to the San Juan Marriott Resort and Stellaris Casino is an understatement. It was our first visit to the property and my husband and I were there with his brother and wife. Even though the building was under renovation, the lobby was still beautiful and lively. Each time we passed in or out of the front doors, they were opened by attendants who greeted us warmly. Almost every employee at the resort had a smile and kind word for us and questions were answered immediately and thoroughly. I really cannot say enough good things about the professionalism and genuine nature of the staff. A few highlights included Marie, Brian, Angel, Jean and Chris at the lobby bar, Luis, Pedro and Jonathan at the roulette table and all of the waitstaff in the breakfast area each day. The pool was great, with a water slide and swim up bar. The beach was also nice and wide. Our room was a suite with two balconies and we were impressed by the size of it. Overall, we loved our trip and cannot wait to return to the resort. Well done to the entire staff at the San Juan Marriott!
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Nov 06, 2024
Worst Hotel Experience in PUERTO RICO!
I felt discriminated and harassed by the hotel staff even though I am a Titanium Marriott Member. The staff at the front desk is inadequate to deal with complaints and issues. Management at the hotel has no concept of customer service or problem resolution. Look for another property that has customer service as their best interest. Overpriced drinks and food, poor customer service and lack of empathy from management leads me to cancel my account with Marriott and seek other accommodations. This property was the worst experience I have ever had while travelling. Shame on you!!