What We Love
- All-Inclusive luxury includes 24/7 room service throughout the duration of your stay.
- Find much-needed peace and tranquility at the beachfront cabanas and freshwater pool.
- Delight your senses at one of nine dining options onsite.
Things to Know
- The resort is only 22 minutes away from the airport.
- The resort is open to adults and families with children.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- RestaurantsTreat your taste buds to a flavor sensation as you feast on eclectic cuisines from around the world at our 9 restaurants, 8 a la carte restaurants and 1 buffet included.
Agave | Mexican Cuisine
This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.
Dinner
Dress code: Evening Casual
Armadillo | Tex-Mex Cuisine
Your authentic Tex-Mex experience awaits! Set by the pools of Diamond Club, this open air fusion restaurant provides the perfect setting to enjoy authentic favourites like sizzling fajitas or fresh grilled seafood and delectable hickory smoked meats.
Lunch: For Diamond Club guests only
Dinner
Dress code: Evening Casual
Caribbean Grill | Caribbean Cuisine
This restaurant serves up authentic Caribbean-style dishes just steps from the sand with a panoramic view of the ocean. Menu includes nachos, grilled chicken and refreshing sorbets. It also features a special kids section for family-friendly daytime snacking without having to leave the beach.
Lunch, Dinner
Dress code: Evening Casual
Gourmet Marche | International Buffet
Discover the freshest local ingredients and enjoy a wide selection of local and international flavors served at the stations of this buffet restaurant, also offering fresh fruit juices, a special kids buffet area and healthy options.
Breakfast, Lunch, Dinner
Dress code: Evening Casual
Hunter Steakhouse | Authentic Steakhouse
This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak. Also, our onsite sommelier can suggest a pairing from our magnificent Cava Wine Cellar*, a feature of this stylish a la carte restaurant. Cava Wine Cellar Dinner is available for celebrations or private dinners ($).
Dinner
Dress code: Evening Casual
Taj | Indian Cuisine
Taj features modern and refined Indian cuisine with a varied selection of meat, seafood, and vegetarian dishes in an upscale and relaxed setting. From classic items like Butter Chicken and Vegetable Biryani to sophisticated renditions of new Indian dishes, there’s a world of aromatic flavors to satisfy your taste buds.
Dinner
Zen | Japanese Cuisine
Impressive design sets the mood for an authentic teppaenyaki experience. Also, explore the best of Japanese cuisine and fresh sushi at this a la carte dining experience.
Dinner
Dress code: Evening Casual
C/X Culinary Experience ($) | Chef’s Table
Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable adults only (aged 15+) dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
Dinner
Dress Code: Evening Elegant
- Various Bars/LoungesOur guests are never too far from refreshments. From the lobby to the beach and the swim-up pool bar to the martini bar, we’ve got a wide selection of specialty cocktails, international and local brand liquors, beers, and house wines.
There are 12 Bars
-SCORE Sports Bar and Lounge
-Lobby Bar
-Martini Mix
-Tides Beach Bar
-Diamond Club™ Lounge
-Diamond Club™ Beach Bar
-Sands Beach Bar
-Nautica Beach Bar
-XS Disco Bar
-Dips Swim-up Bar
-Chill Swim-up Bar
-Encore Swim-Bar
- 24-hour room service
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Butler service†
- Children programs†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- 24-hour room service
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Butler service†
- Children programs†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Health club
- Laundry/Valet service†
- Pool
- Restaurant†
- Room service†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Wireless internet connection in public areas
- Please contact hotel at weddingplanner@royaltonresorts.com for assistance and details of services offered.
† Fees may apply
- Children's program
ClubHouse Kids Club - Supervised kids club for ages 4-12 years.
Hangout Teen Club - ages 13-17.
- Extensive health club
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 8 pools in this resort.
- Spa †
- Tennis court
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
21263 reviews
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Jan 19, 2025Big Resort Terrible Service
The service was terrible. This was our 5th stay at all inclusive resort in the Mayan Riviera (Mexico) always at a different resort. This resort is BIG! While getting to and from your room via the hallways it feels like miles long. There are elevators, escalators and ramps but tons of walking required. There are lots of pool and restaurant options. The food was excellent! All that is great however the staff, especially bartenders were not friendly, they seemed understaffed and couldn’t keep up with the line ups, no eye contact, no smile and no effort to engage. The main floor lobby has beautiful views to take in the sunrise. This is the first resort I’ve experienced where you can also see the sunset.
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Jan 18, 2025Concierge service
The concierge was amazing and Alexis handled every aspect of our dilemma and solved it so very well. He helped us so greatly and was so fast to solve our dilemma. The hotel is good too. The food was amazing and the buffet was very nice and a lot of different options for food
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Jan 18, 2025
Wonderful
What an amazing experience. The hotel was immaculate. The staff from the off were superb. Unable to fault any meal we had. My personal favourite was the steakhouse. The guys working behind the diamond class beach bar were brilliant. The drinks were excellent quality. The beaches and grounds were beautiful and well kept. The pool and room butlers were great! Everything we asked for was always there on time. The only draw back is the location. Taxis are expensive if you want to leave the complex.
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Jan 18, 2025
Salon-Up do!
Sarai at the salon was wonderful. Did both my hair and my daughters for my other daughter’s wedding. She listened, looked at the picture I brought and executed it perfectly! She was friendly and personable. Would go back! #devonandmarck2025 🤍🤍🤍🤍
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Jan 18, 2025Poor quality resort
Pros: beach is beautiful, restaurants are amazing (if you can get a reservation), rooms are mostly good. Cons: buffet food is not great, we ordered room service breakfast one day and it took nearly 3 hours and was cold, lots of construction (noisy), nearly every chair at the pool or beach is ‘reserved’ by 9am but most sit empty for most of the day or all day. We got the room with balcony jacuzzi but it is not well maintained at all - water comes out orange for the first minute or so, tub is dirty, jets are extremely filthy, don’t waste your money on these rooms. The hotel also has a sewer smell in most areas. Also, it may just be this area of Mexico, but most staff expected tips for everything and you were treated poorly if you didn’t tip. Also found the spa to be ridiculously overpriced - a couples massage was $450 usd / $650 cad Overall: would not recommend
- AdvisoryThe Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.