What We Love
- No reservations needed at any of the restaurants.
- The resort's Art Deco architecture hugged by epic palms that rises up from the sandsational beach.
- The liquor dispensers in the rooms. It's a party. Just add people.
- The treatments at the world-class, delicious spa. Unplug and unwind.
- Supervised fun for the little ones while you savor a drink by the teal waves.
- Teeing off at the 18-hole, championship golf course that's right next door.
- The fitness program that includes Backfit, Aquagym, stretching and bums, legs, tums.
- Dancing the night away at the Pacha nightclub.
Things to Know
- The airport is a mere 15 minutes from the airport so you'll be on that sweet beach lickety split.
- Be sure to visit Cuale Island, a shady and tranquil oasis, to shop for crafty, cool souvenirs.
- Banderas Bay is brimming with animal fun: see the release of sea turtles & swim with dolphins.
- Get up early to snag a beach lounger. They go fast.
- You can go horseback riding in the Sierra Madres, a bucket-list-worthy thing to do.
- If you're more adventurous, there's bungee jumping. Hang on!
- There are oceans of water sports: bodyboarding, kayaking, windsurfing and more. Take the plunge.
Resort Details
- Don RafaelMain restaurantBuffet restaurant open for dinner. Buffets and live cooking stations.
Special evenings: themed buffet (three times a week).
- FlamingoSteakhouse serving A la carte specialities.
- Il GustoItalian restaurantBuffet-style Italian restaurant.
• Poolside restaurant/Theme restaurant - KulinariumGourmet restaurantA la carte gourmet restaurant.
- NirvanaAsian restaurantBuffet-style Asian restaurant.
- Various Lounges/Bars
• Astoria - Lobby bar
• La Boheme - Lounge bar
• Sports Bar
• La Plaza - Bar
• Mezcal - Poolside bar with swim-up bar
*Access to all bars at Riu Jalisco.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine
- Babysitting,Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine
- Babysitting, Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Parking
- Pool
- Restaurant
- Safe deposit box
- Spa
- Sports bar
- Tour/sightseeing desk
- Water sports†
† Fees may apply
- Children's pool
Children's pool with slides.
- Children's program, onsiteDaily daytime entertainment program for children. "Riu land" kids club.
- Direct access to a beach
- Fitness center on-siteComplimentary use of gym.Fitness activities in RiuFit area.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PlaygroundChildren's Playground.
- Pool
There are 5 pools including one with a swim-up bar. New grill by the pool.
- Sauna
- Spa †Renova Spa with a variety of treatments, hairdresser, massages and beauty salon ($).
- Whirlpool
- Golf †Golf course located within a mile of the hotel.
- Kayaking †
- NightclubsComplimentary access to "Pacha" discotheque at Riu Jalisco (open 7 nights a week); drinks included.
- Windsurfing †
- On-site EntertainmentAccess to weekly theme parties for everyone
- Nuevo Vallarta
- Other Local AttractionsBathed by the waters of the beautiful bay of Banderas and sheltered by the imposing Sierra Madre, Puerto Vallarta is one of the most highly-prized tourist destinations in Mexico. As well as excellent beaches and water sports, this destination offers you the chance to enter into contact with unique nature: dolphins, whales and turtles.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9007 reviews
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Feb 20, 2025Wedding
The service was great, there were lots of food options if you go hungry that’s a you issue, the rooms were clean and well stocked with water, pop, beer and hard liquor. The soap / shampoo combo wasn’t a fan of. There wasn’t any body lotion, or conditioner. There aren’t many outdoor bathrooms, this became annoying a resort his size and only had 4 stalls by the pools. It’s obvious people were using the pools as their bathrooms 🤢 The swim up pool was always full of drunks (they way over serve) We had our symbolic wedding ceremony on the beach and it was great! Fatima and her group were amazing. The officiant was fantastic, well spoken and super funny, made the day more enjoyable. The steak house was great, service was fantastic and food was amazing. Lots of activities to do during the day and into the evening. Chris in the entertainment group was great! Always interacting with everyone. We had 3 birthdays the week we were there and they all went above and beyond to make their days special! The lobby area was great lots of seating and bar service. The sports bar had all sorts of coffee option in the morning, iced coffee with baileys was a hit The buffet was always good, lots of fresh fruit, guac but no chips which was weird. The burgers at pepes were weird had a weird texture. You have access to the Jalisco so we check it out was a nice resort as well, needs some upgrades as does the Vallarta, some of the rooms were old. We were upgraded to a beautiful room and had lots of space. The rooms have screens on the patio doors so that was nice to sleep with the door open and no bugs in the room. The concierge guys were great, check in/out was smooth any issues anyone in our group had it was dealt with right away.
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Feb 19, 2025Incredible Time
This was a fantastic place. It was so clean. The food was excellent. The customer service was incredible. It was so much fun watching the entertainment. The staff was great--friendly and high energy—a place to go. The only issue is that we were on the 8th floor, and the air conditioning compressors were above us. As a result, the bathroom was extremely noisy, hearing these units 24/7. However, we shut the bathroom door and put a towel under the bottom door sill, and there was no issue. But if you are a light sleeper, you may have a problem.
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Feb 19, 2025
Best resort we have been to in years!!!
We have found our go-to resort in Mexico! Great staff, rooms, food & entertainment. Beds are very comfy. Cons-pool & beach chairs are reserved very early in the morning, only 1 out of 4 pools is heated.
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Feb 19, 2025
South Dakota Group--2nd time here
Overall very good experience. Rooms were above average and clean. Food was so so but typical for an all inclusive. The steak restaurant was the better one of the ones on site. What made this trip stand out for me was the level of service they were willing to help with to accommodate me and my wife. I threw out my back (my fault) and was in severe pain. The lady at the small desk in the lobby helped with everything we asked or gave her. Sorry I didn't get here name but she was awesome. She even called the room periodically to make sure we were ok or if we needed anything. The concierge/bell man arranged our cab for me to go to a chiropractor and the cab driver stayed with us throughout the whole appointment. I can not thank these individual enough.
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Feb 18, 2025
Bride's Parents Stay
This was a family friendly resort. We enjoyed the short walk to the beach and the ease of getting to buffet. The kids enjoyed the one heated pool
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26