Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Tequila.
Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Various Lounges/Bars
- Ananá
- La Cumbia
- La Plaza
- Las Olas - Various Restaurants
- The Palms
- Jade Asian Restaurant
- Traviata Italian Restaurant
- Turquesa
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna†
- Spa†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Jet skis
Parasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfingSailing
Kayaks
Snorkel gear
Introductory scuba lesson in the pool
Paddle boat - PoolThere are 4 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- General †Access to pickleball court at Riu Palace Mexico
- Golf †Golf course located within a mile of the hotel.
- On-Site EntertainmentAccess to weekly theme parties for everyone
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8347 reviews
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Dec 27, 2024Beautiful December Getaway
My husband and I decided to take a vacation the week before Christmas, we have stayed at a RIU before and since we had such an amazing time the first time around we wanted to continue with RIU and try playacar! Service, room, entertainment everything was fantastic. I would come back here in a heart beat! Our next trip is already being planed to stay at a RIU in Dominican Republic. 10/10
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Dec 27, 2024
Great place!
Would definitely go back. Perfect size resort, everything is close and accessible. Food is good and there is a nice variety. Nice children little pool close to the beach AND the pool. Rooms are a little small and beds are not so confy, but overall very functional. Everything is SO CLEAN!
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Dec 22, 2024A great place to. Isit
This is the third time I have visited this resort, the rooms are very clean and the staff go over and above to make you feel welcome. The beds were a bit hard which I didn’t enjoy, but a softer mattress is just my personal preference. The gym needs some work as the equipment is getting old and both treadmills were out of service during my visit. The hotel is ideally located about a 15 min walk into Playa Del Carmen or a 3 minute cab ride. This is a relatively small resort 500 rooms so easy to get around. The beach is absolutely gorgeous and very well maintained. Lots of lawn chairs so you never have to worry about. The pool however gets busy fast and a lot of people get up early to claim their lounge chairs. All of the restaurants are first come, first serve but never a wait and the waiters do their best to accommodate large groups. The entertainment is just ok but in all fairness I think all the resorts have the same level of entertainment. I had one bad experience in the Mexican restaurant and my stomach was upset from the food. All the other restaurants were excellent. The buffet had a lot of variety and was always replenished. One suggestion for the hote would be to make the beach more accessible for guests with disabilities. My daughter has mobility issues and the only way to the beach is down stairs. When they get down the stairs there is no surface to walk on to access the beach and the sand can be challenging. This is a great place for families and couples. We will be back next year!
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Dec 22, 2024
Great Beach Location
We have stayed at other Riu properties, so we thought we would visit they Riu Playacar this year. Their beachfront location in Playacar is central and adjacent to several other high caliber hotels within a gated residential community. The beach itself is beautiful, clean, and has excellent access for swimming. You can walk along the beach for a fairly long distance. The property is not overly large, so you can comfortably walk from lobby to beach in just a few minutes, yet still has 3 pools and an extensive beach area with lounges. The resort has 5 different-themed restaurants, all of which were good. The gym was relatively small and had old but functional equipment. Our only disappointment was that we somehow ended up in a room without a balcony, but most of the rooms have exterior balconies, so be careful in your selection of the room type when booking. Staff was friendly, courteous and diligent.
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Dec 21, 2024
Awesome
Great service, great food, great beach. Clean rooms. Fun games. Front desk staff were the best. We go every yr
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos (approx. $1.89 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26