Hotel Promotions
Up to $1426 in Resort Credits.
Up to $2086 in Resort Credits.
Exchange Privileges.
Honeymoon Inclusions.
All Inclusive Amenities
Guests will receive up to $1426 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services. Additional details will be provided upon check-in at the hotel.
Important Information: Guests will receive coupons at check-in. The total of credits is per room for guests 21 and older. Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays. Resort
credits can be used as a discount only for selected services. Credits cannot be exchanged for cash. Promotion is subject to availability and can change without notice. Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive up to $2086 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services. Additional details will be provided upon check-in at the hotel.
Important Information: Guests will receive coupons at check-in. The total of credits is per room for guests 21 and older. Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays. Resort
credits can be used as a discount only for selected services. Credits cannot be exchanged for cash. Promotion is subject to availability and can change without notice. Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests have daytime use of the following Riu properties: Riu Bambu. Guests may use the facilities at Riu Bambu, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included.
Consult hotel upon arrival for more information.
Important Information: Exchange privileges are subject to change.
Applicable Dates:
Booking Dates: 27 Jan 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests celebrating their honeymoon with us will receive the following amenities:
• Surprise welcome gift in their room.
• Small bottle of Rum.
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in.
*** IMPORTANT NOTE: Marriage certificate required (Emission date of less than 90 days) ***
Applicable Dates:
Booking Dates: 27 Jan 2023 to 23 Dec 2026;27 Jan 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026;24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
The all-inclusive program includes the following amenities:
All meals and snacks
Breakfast: Full American breakfast buffet, live cooking stations, fruit, juices and Cava
Lunch: Hot and cold buffet and live cooking stations Grill
Dinner: Buffets and live cooking stations. Special evenings: themed buffet (three times a week). Optional a la carte dining for dinner.
Snacks 24 hours a day.
Beverages: Unlimited local and imported beverages served 24 hours a day. Drinks at all bars within the Riu Resort (excluding "Pacha" discotheque). Riu Palace Macao is exclusive to adults over 18 years old).
Minibar and regularly restocked liquor dispenser
Room service 24 hours a day
Sports and activities:
Group fitness activities in the RiuFit area (daily)
In the Riu Resort: 4 tennis courts
Steam bath, whirlpool bath and gym
Windsurfing, kayaking, snorkeling equipment, small catamaran and body board
Water park "Splash Water World" (at the Riu Resort), open 6 times a week
1 introductory scuba diving lesson in the pool
Applicable Dates:
Booking Dates: 14 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Resort Details
The resort offers gourmet dining experiences at various restaurants and bars.
OnSite Dining
- Various Lounges/Bars- Perico Chicote Lobby piano Bar
- Los Rosario Lounge Bar with terrace
- Sports Bar (24-hours)
- La Plaza Pavilion bar
- Sauna, Pool and Swim-up Bar - Various Restaurants- Krystal Fusion restaurant- La Altagracia Grill-Steak house, dinner only- La Bodega Spanish Rodizio, dinner only- La Isabela Main Restaurant restaurant-Buffet style with terrace- Luigi Italian Restaurant, a la carte dinner only- Yokohama Japanese restaurant, dinner only
- Pool Snack bar and restaurant- Room service with continental breakfast and snacks
Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes.
Daily housekeeping, 24-hour room service, a spa and other luxurious amenities are available.
On-Site Amenities
- 24-hour front desk
- 24-hour room service
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- 24-hour room service
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
Guests can enjoy water sports, gambling, children's programs, direct access to the beach and more.
On-Site Recreation
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-site
- Gambling †Casino at neighboring resort.
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †- Banana boat
- Parasailing- Water ski
- Deep sea fishing - Non-Motorized Water Sports- Windsurfing
- Paddle boat
- Snorkeling gear
- kayaking - PoolThere are 2 pools on-site. Outdoor Swimming pool with integrated jacuzzi and area beverage service. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 4 tennis courts on-site.
Off-Site Recreation
- Golf †There is a golf course located within 10 miles of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3209 reviews
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Dec 28, 2024Not 5 stars
Rooms are dated and unkept. Walked in a smelled like mold. Electrical outlets do not work. View from the balcony was of a dirty ceiling. Large bugs in the room. No blankets in the room. Shower makes crazy noises and water pressure is very low. Not many activities for children. The staff is very friendly. The beach is nice. The water park is not on the property.
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Dec 24, 2024Great stay
Place is great super friendly staff, amazing beaches, and food was good. Would even consider swinging by again.
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Dec 21, 2024
Worse vacation
The place and the rooms are old and stinky moldy falling apart The food Is bad they manage to ruin Every dish even the simplest dish like fruit desert The service and the people are 10 out of 10 very nice and helpful For sure the first and last time we will go there there again
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Dec 20, 2024
Peaceful vacation
Excellent resort for relaxation and recharging. Numerous activities and wonderful food. Very clean and inviting. Yamillsa in housekeeping kept my room spotless and Rubina in the buffet always ensured my meals were special.
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Dec 20, 2024Not a 5* hotel
Would not recommend this hotel to anyone! My experience was far from pleasant due to the appalling level of cleanliness through the hotel. To name a few: - Stained bedding, mould on curtains, stained towels, mouldy smell throughout the buffet hall, a dead cat was found on stairway (no member of staff took the initiative to deal with the situation), disgusting food which will make you sick& hostile entertainment staff. Save your money & book another hotel.
Hotel Advisories
General Policy
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26