What We Love

  • No reservations needed at any of the restaurants.
  • The teal ocean and breezy palms on the white sand of Flamingos Beach. Swoon-worthy.
  • Sipping on cocktails and watching the crazy beautiful pink sunsets over the water.
  • The spa where you can descend into relaxing massages & thalassotherapy, a seawater treatment.
  • The in-pool loungers where you can lounge, swim around a bit, then return to work on your tan.

Things to Know

  • It's just 8 miles away from the airport. Blink, and you'll be there.
  • Don't miss horseback riding in the Sierra Madres or swimming with the dolphins in Banderas Bay.
  • There's an 18-hole, championship golf course that a coconut's throw away.
  • Check out the bodyboarding, windsurfing, catamarans and more. Dive in.
  • On land, there's volleyball, billiards and for the flexible/bendy types, there's gymnastics.
Hotel Promotions
Elite Club Amenities
The guest staying in the Elite Club categories receive the following amenities:

• Premium room locations.
• Access to exclusive Elite Club lounge.
• Access to exclusive designated Elite Club beach area.
• Access to exclusive premium branded drinks at selected bars.
• Upgraded in-room liquor dispenser with premium brands.
• Upgraded minibar with snacks and bottle of wine.
• Upgraded room service menu.
• In-room aromatherapy.
• Exclusive welcome gift.
• Exclusive Elite Club a-la-carte restaurant for dinner.
• Exclusive restaurant for breakfast, including a-la-carte menu options.
• Dinner reservation available for the a-la carte restaurants through
the RIU App.
• Dedicated check in area and Elite Club wristband.
• Confirmed late check out until 1 PM and early check in based on
availability.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 04 Jan 2024 to 23 Dec 2026
Travel Dates: 04 Jan 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $500 in Resort Credits.
Guests will receive up to $500 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $630 in Resort Credits.
Guests will receive up to $630 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:

• All meals, snacks, and beverages 
• Room service 24 hours a day
• Regularly restocked minibar and liquor dispenser
• Drink service at the pool
• Group fitness activities in the RiuFit area
• Beach volleyball court, kayaking, small catamaran, bodyboarding
• Daytime entertainment program (daily)
• Live music, shows & Riu entertainment (daily)
• WiFi throughout the hotel
• Taxes and tips included

Important Information:  Redemption information will be provided by the hotel at check-in.  All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 10 Jul 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Pacifico have full access of the resort facilities at:

• Riu Vallarta
• Riu Jalisco.

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Feb 2023 to 23 Dec 2026
Travel Dates: 02 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner Only
  • Guacamole
    Mexican a-la-carte restaurant with starters buffet. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Kyoto
    A-la-carte restaurant serving Asian cuisine. Dinner only.
  • La Peninsula
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
  • La Toscana
    Italian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Tiki Taco
    Tacos. Lunch only.
  • Various Lounges/Bars
    - Sports Bar 24 hours with snacks
    - Marlin Swim-up Bar 
    - Daiquiri Lobby Bar
    - Bolero Theatre Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Elite Club Lounge exclusively for Elite Club guests
    - Elite Club Beach Bar exclusively for Elite Club guests
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa†
  • Steam bath
  • Wakeup service
  • Water sports†

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports
    This includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
  • Pool
    There is 3 pool on-site. 

  • Spa †
    There is 1 indoor hot tub. 
Off-Site Recreation
  • Golf †

    A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests. 

  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7062 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Hidden expense's

    Be cautious of unexpected charges at checkout. During my stay, fees accumulated without clear communication, and I was required to pay a $60 fine for a stained sheet that we did not damage. To make matters worse, they refused to let me check out until the fee was paid. It’s disappointing to see a business operate this way, taking advantage of guests with unfair and excessive charges. Travelers deserve transparency and fair treatment, not surprise fees that feel like a way to squeeze more money out of customers.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation

    RIU palace Pacifico was a beautiful, clean and an amazing resort. 10/10 recommend. The beach was nice, the staff were friendly and everything about this resort was great!

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Excellent All Inclusive Resort

    Stayed at this resort for 11 days. The resort was beautiful and well landscaped with fantastic views of Banderas Bay and Western sunsets. Food at the buffet was varied and great tasting, in fact rivaled most other a la carte options at other resorts I have stayed at.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu Palace Nuevo Vallarta refresh

    Excellent property, all-inclusive , adults only. It was remodeled in 2024, so it is fresh. I think the food quality is a little less than years past. This was my 3rd visit. The new pools are a definite improvement.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent place to stay

    The resort is very clean, and the staff is very friendly. The rooms were great and comfy. The Asian restaurant was the best, the others need a little improvement on quality of food. Buffet was good every morning. The taco bar by the pool was very good as well. This RIU was better than the adult one in Punta Cana.

    Feb 20, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

    Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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