What We Love
- You’re close to the Cancun Hotel Zone's shops, eats and clubs.
- Enjoy a free scuba lesson in the pool.
- At Los Arcos, you can get both Italian and Brazilian tapas.
Things to Know
- You have access to the great amenities at nearby sister resorts.
- Gaze in awe at the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Black and White Steakhouse
- CapuchinoPatisserie and ice cream parlor
- Don RobertoMain restaurant offering buffet-style dinning and theme dinners served twice a week.
- Fiesta MexicanaTapas restaurant for dinner.
- KrystalFusion restaurant.
- Los ArcosItalian restaurant for lunch and Brazilian Rodizio for dinner.
- SakuraJapanese restaurant for dinner.
- Various Lounges/Bars- Art Deco, Lobby bar
- La Nuit, Lounge bar
- La Terraza, Plaza bar
- Cun, Pool bar
- Can, Swim up bar
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 indoor hot tub and 3 outdoor hot tubs.
- Motorized Water Sports †- Scuba diving school
- Snorkel excursion
- Banana boat
- Deep sea fishing
- Wave runner
- Catamaran
- Fast cat
- Excursion
- Parasailing - Non-Motorized Water Sports- Sailing
- Kayaking
- Introductory scuba lessons in pool
- Body boarding - PoolThere are 3 pools on-site.
- Sauna
- Spa †
- Golf †Golf course located within 5 miles of the hotel.
- On-site EntertainmentDaily activities for adults , 7 days a week
Nightly entertainment including live music and Riu theme shows.
Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5065 reviews
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Mar 24, 2025Luxury in Mexico
Lovely hotel in a perfect location. Staff were amazing. The rooms were serviced sometimes twice a day. Little extras like chocolates, Tequila, chocolate strawberries and balloons on my hubby’s birthday. Great restaurants and pools. We did avoid the party pool - we’re too old for that scene - but plenty of other places to relax. Coffee bar was very popular. Never a time when you couldn’t get a snack :)
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Mar 22, 2025RIU Las Americas vacation
This was my third vacation at the Riu Palace Las Americas. Enough said, I will return. Great rooms, service and above typical Cancun all inclusive restaurant menus. Three pools offer any level of activity desired and the beach is the best on the entire hotel zone expanse.
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Mar 22, 2025
Good stay
We stayed at this hotel in early March 2025 and had a great time! The food was excellent—every specialty restaurant we tried was awesome, and the Italian spot is even open for lunch. The buffet always had plenty of good options for breakfast and lunch. Entertainment was solid. Johnny brought great energy to the poolside activities during the day and put on a fun show at night. There was always something going on to keep us entertained. Room: we’re spacious and clean. Nice view of the ocean. Hotel definitely could use an update. Pretty old looking compared to other rius. Like that the bathrooms aren’t open concept and have doors. The beach, while small, was beautiful—clean, no seaweed, and the nicest one we saw in the area. The beach servers worked so hard in the heat, carrying drinks all day, and deserve big credit for their service. The Riu Party was fun and worth going to at least once. However, since the events were always in the same spot, it felt repetitive. The bartenders worked nonstop and totally earned bonuses. It was frustrating to see a lot of younger guests not tipping them. We were really glad we picked this hotel over the Riu Cancun. We stopped by that one, and it was full of spring breakers. As a couple in our late 30s, we enjoy having fun but appreciated the better mix of ages at Riu Las Americas. Overall, the hotel was beautiful and in a convenient spot with a mall and shops across the street. That said, next time we’d probably skip Cancun and head back to the Riu Palace in Playa del Carmen—we enjoyed that even more
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Mar 21, 2025
Back Again
We went back to RIU Palace LA and it was another excellent vacation. A beautiful hotel, well managed with a superb staff. The restaurants have a lot to offer, and the shows in the evening are mostly great. Here are some of the great people of the staff we like to name: Andrea (front desk), Jonathan (entertainment), Enrique (drinks at the pool), and Victor and Edgar (restaurants). The wine selection is somewhat limited and could be improved.
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Mar 20, 2025
Love this RIU!
We have stayed at this resort several times. Very clean, excellent customer service, great food, onsite entertainment is great and professional, the pool parties are soooo fun! I give every department a 10 out of 10!
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN Pesos per night, per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26