Guests have daytime use of the following Riu properties: Riu Montego Bay and Riu Reggae. Guests may use the facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Important Information: Exchange privileges are subject to change.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Premium branded drinks throughout hotel
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Montego Bay (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
"Splash Water World" water Park at Riu Montego Bay
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests.Dinner only. Reservation required.
- Jerk StationJamaican Jerk barbecue. Lunch only.
- Krystal
- A-la-carte restaurant serving fusion cuisine. Dinner only.
- Reservations required.
- L'AcquedottoItalian a-la-carte restaurant with starters and dessert buffet.Dinner only. Reservation required.
- Montego BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast and Dinner.
- SeasideBreakfast: Continental Breakfast BuffetLunch: Buffet with live cooking stationsDinner: A-la-carte Steakhouse. Reservations required.
- Various Bars/Lounges
- Vogue Lobby Bar
- Hanover, poolside bar with swim-up bar
- Aqua Chill-out beach bar
- Capuchino patisserie & ice cream parlor
- Elite Club exclusive Swim-up bar
- ZenA-la-carte restaurant serving Asian cuisine. Dinner only.Reservations required.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Spa†
- Water sports†
† Fees may apply
- General* RiuFit group fitness activities (several times a week)* Daytime entertainment programme (daily)* Live music, shows & Riu evening programme at Riu Montego Bay and Riu Reggae* Water park "Splash Water World", open 6 times a week at Riu Montego Bay* "Riu Party", theme parties at Riu Montego Bay, once a week* Free entry to "Pacha" discotheque (drinks included) at Riu Montego Bay, open 6 nights a week
- Gym
- PoolFree sun loungers, towels and parasols by the pool.
- Scuba divingIntroductory scuba diving lesson in the pool.
- Spa †Renova Spa with different treatments, beauty salon, hairdresser and massages.
- Volleyball
- Water activities †Kayaking, small Catamarans, Pedaloes, Stand-up paddle surfing, Snorkel equipment
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4735 reviews
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Jan 19, 2025Awesome
Everything was perfect . The food was amazing.All staff was very nice and always wanting to be helpful always wanting to satisfy each individual they were around. We will definitely be back and will bring the family. This was my second time there and I would love to go there every year. Everything was super clean even the outside near the pools and the beach was always kept very nice.
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Jan 19, 2025
Good holiday
Great holiday, great food, great staff Room a bit tired but overall we had a great time. Favourite staff Archer & Rinaldo
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Jan 17, 2025
A nice visit to paradise with outstanding service
I want to start my review by saying this resort is worth the money. The rooms and facilities were decent but for the price paid it could be much better, especially if you’re doing Elite club. The food was really good and worth booking for too. The best part of the stay was the staff. They do their jobs and do it well. Furthermore, without exaggerating, every person there is lovely. Jarrett is such a friendly person, and a good man. Mahalia is incredibly kind, friendly and attentive. Nikki is warm, amiable, and good natured. Bree was cordial, kind, and cheerful. Shana Kay was approachable, welcoming, and superlative in every way. I could go on about all the staff but I want to get the review done. I think the staff was my favorite part of the stay.
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Jan 16, 2025Definitely not 5 star
First off the beach is disgusting. Brown water with slim and seaweed. Food was okay. Specialty restaurants were good but cold food. Front desk customer service was terrible with one lady really rude. Food service was hit or miss. Some people were fantastic, some seemed to care less about their job. Our room stunk like mold, probably from the mold on our ceiling.
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Jan 15, 2025
Wonderful Stay
We stayed at the Rui palace Montego Bay over Christmas and the new year and loved it .. Room was lovely (but would have preferred pool side as view not great) the only downfall was our room was right next to the stairs and was extremely noisy especially early hours of the morning when people was shouting to each other and slamming doors…. Beds were the best we have ever slept on Staff were wonderful and so friendly especially Ewan, Hayne, Whitney, Kemesha and Ashlee Food was 1st class with great variety so never got bored also a great choice of drinks Entertainment was good although a little repetitive and the entertainment staff were amazing each and every one of them The whole area inside and outside the hotel was always spotlessly clean and never a shortage of sunbeds around pools and on the beach. We will definitely be coming back and can’t wait to see you all again
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryRiu does not allow Spring Break Customers
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26