What We Love
- The modern design of this hotel will have you feeling like royalty in no time!
- Having access to Riu Dunamar next door makes for double the fun.
- Being away from the busy Hotel Zone in the heart of Cancun provides so much tranquility!
Things to Know
- This resort is located right on the beautiful beach of Cancun!
- You can't beat the location! Connected to Riu Dunamar Hotel, you get twice the amenities!
Resort Details
- Various Bars & Lounges- Lobby Bar
- Lounge Bar
- Poolside Bar, featuring a swim-up bar
- Capuccino, patisserie and ice cream parlor - Various Restaurants- Italian restaurant
- Japanese restaurant
- Krystal fusion restaurant
- Main Buffet restaurant
- Mexican restaurant
- Poolside Steakhouse restaurant
- 24-hour front desk
- 24-hour security
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- 24-hour front desk
- 24-hour security
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- Gift/News stand†
- Ice machine
- Laundry/Valet service†
- Lounges/bars
- Medical Facilities Service, Offsite†
- Parking
- Restaurant
- Tour/sightseeing desk†
- Umbrellas
- Wireless internet connection in public areas
† Fees may apply
- Children's program, onsite
- Fitness center on-site
- Pool
- Solarium
- Spa †
- VolleyballBeach volleyball.
- Water activities
- Golf †-This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Excellent service
I love to stay in this hotel the food is good the staff is very friendly the room is clean love this place ❤️
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Spring break
Traveled to the Hotel April 12th - 19th . We had no issues , check in was easy and accommodating. The food was good , we had a group of 30 people and no one had issues and always found something to eat . The hotel is beautiful and beach was pretty clean for the most part . I do wish there was more chairs around the pools . One thing that would be nice is an out door area at night near the cappuccino bar. All in all a great . Now to find next years location !
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Excellent Stay
We had an amazing time. The food was great, rooms were clean, staff were friendly. Would stay again for sure
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Wonderful Stay.
Overall, a fantastic stay at Riu Palace Costa Mujeres! The resort is beautiful and conveniently located, with a stunning beach and plenty of lounge chairs—plus it never felt crowded. Service was great across the board. The buffet was hands down the best dining option, though the Mexican and Japanese restaurants were decent as well. We weren’t fans of the Italian restaurant, and the Steakhouse didn’t look very appealing. A nice touch was the themed drinks each night—well-executed and fun, thanks to the great bartenders. The nightly shows were underwhelming, but that didn’t bother us much. The one major downside: absolutely no umbrellas on the beach. It’s surprising no one mentions it—without solid shade, you're at serious risk of getting burned, especially with the palm trees swaying constantly. Other than that, highly recommend.
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Great service & overall experience
We stayed at the Riu Palace April 5 - 15th for a wedding with a group of almost 60 guests. Everyone commented throughout the stay how great the food & service was with first come first serve A la Carte which were incredible. Huge shut outs to Sanchez the server in Square Garden and Jorge at the buffet who were two of the best servers in our opinion at resort. We stay at a lot of Riu's & this one was by far the best. Thanks to Sanchez & Jorge for taking such good care of us & all of our group.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26