Riu Palace Aquarelle

Customer Ratings & Reviews

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  Excellent Stay

  My husband and I spent 2 weeks here with our 12 year old son. We had such a great time and can't wait to go back. The Pros: Clean, modern and so well laid out. Really great staff. Entertainment crew are 15/10 - they are in a class all their own, such amazing talent, and the MJ show is incredible. Good food, I never got sick of the buffets and I ate there for 2 weeks for breakfast and lunch. We are pescatarian and there were so many seafood options Cons: Yes the beds are small, we ended up having a bed each (our son slept on the pull out), there was just not enough room for my husband and I to sleep in the double/twin. Once we had more space, we slept so well, the beds are really comfy. I didn't love the speciality restaurants, but they were ok. I really didn't like Krystal. But like everyone says, the evening buffet is great. Tip: We had a room on the 12th floor (1283) with a partial oceanview overlooking the staff buildings. While the view wasn't just ocean, it was so quiet at night. We didn't hear any of the noise from the beach parties. All and all an excellent vacation. I can't say enough about the kind staff, and just loved the property. We will be back!!

  Mar 23, 2025
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  Surprise Birthday Trip

  I had an amazing stay. The staff at every level was immaculate. The food was amazing , the service was amazing, our rooms were very clean. I'd offer a juice and maybe a small snack option for in room bars, as our room only had sodas and water. The food was by far the best I've tasted at an all inclusive resort. The resort was amazing would definitely come back.

  Mar 23, 2025
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  Extraordinary

  I Had the best experience for being in Jamaica for my first time! The lifeguard Kurtis was fantastic. He was very helpful and a pleasure.

  Mar 22, 2025
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  Spring Break with Adult Kids

  Spring break with my wife and 3 children in their early 20s. Facility and Food were generally great. The things keeping it from a 5 were: 1) The poor wifi (especially on the beach); 2) Small beds. We had 2 rooms with 2 "double" beds each. Calling them double is a BIG stretch; 3) Live and Loud music went too late (e.g. 1 - 1:30 am each night). Can't imagine that those traveling with small kids liked that.

  Mar 22, 2025
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  Best Family Vacation Ever!!!

  OMG, this is my 3rd time in Jamaica and it was the BEST!!! The family RIU Aquarelle was exceptional on every level. The night time buffet was the best I have ever had at an all inclusive. The sports bar in the morning was top notch and beyond friendly. Jodi (the morning bartender) is a doll. She has the best personality and smile. The pool staff and beach staff were top self as well. Everyday we enjoyed the best pool and beach time at this location. Pepe's Food had the best Jerk Chicken on the island. The RIU pool parties during the day were super fun and exciting for both adults and kids. Around 6pm in the main lobby there was live musical entertainment. One night there was a cello player and another night a violin player that played some of the greatest hits we all love. This was probably my favorite part of the trip. The night time shows were the best. The night time entertainment staff has world class talent as the performers were very impressive. Our night time wait staff were exceptional as well. Our night time waitress Teka (best dancer as well) had my cup full of Appleton 8 (RUM) the whole time and was very attentive. I 100% endorse everyone to visit this new RIU Aquarelle as its the best I have ever visited. Cheers!!!

  Mar 22, 2025