Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
956 reviews
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Apr 13, 2025Honest review
Like every hotel there’s good and there’s not so good. The rooms were clean, aesthetically pleasing and bed was comfortable. Ambience in the hotel was good. Swimming pools were good, water slide was a plus. Food at the buffet was ok, but could’ve been better. Not many options in soup, pasta, and seafood. Most hotels have make your own pasta station this one did not. Restaurants were hard to get reservations. The Asian restaurant was great. Coffee station in the lobby was great. There’s many bars but drinks are too sweet , even the soft drinks were super sweet. Waiters and waitresses were nice and pleasant. I feel that there should be an option for premium drinks.
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Apr 13, 2025House keeping a little disappointing!
House cleaning the first week was terrible room was only cleaned 4 days out of seven days . Maid came one day late and asked if we needed towels then asked for a tip . Second week was so much better . (Maybe first week was due to Mr Riu and guests been at the resort for the weekend. Other than that the stay staff and food were amazing . Best entertainment crew that we have seen at the Riu chain and we have been to several.
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Apr 13, 2025A mixed Bag of a review!
Beautiful hotel and well maintained gardens. The rooms were superb, the staff were fabulous, they were all so friendly and helpful. The selection in the buffet was immense and quality and presentation excellent. The people of Jamaica were the happiest and friendliest and I loved the island. The Steakhouse was the only A L’Carte we used, each time my steak was cooked to perfection. The beach was well maintained and the guys worked hard to clear any seaweed in the morning as some days the sea was a little rough. Yes there were some rocks but unfortunately due to the rough sea the water wasn’t clear for you to see them but they weren’t a lot of them and certainly not sharp (I didn’t have any issue with them). So the reason I gave the hotel 3 stars are. 1. The was not enough lifts for the amount of guests and they were far too small, the queues were ridiculous some days. 2. After 4pm there was no hot water as everyone wanted to shower before dinner. I had 1 hot shower in 10 days. 3. The main issue for me was that at the weekend the hotel was packed with guests from the states who came for the weekend to party! The adult pools became like a human soup and the noise level, shouting, screaming and music was ridiculous. One guest was sick in both the adult swim up bar/pool and these were then closed to the rest of the guests. One young girl was being ill in the bushes when the toilets were 10 feet from her. The noise from several guests went on all night. I’m all for everyone having a good time but this was a family hotel and not a club 18-30 resort. Definitely come back to Jamaica but not to this hotel if they let this happen every weekend. But I want to reiterate that the hotel and staff were fabulous.
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Apr 12, 2025
Great stay
This resort was amazing, from the cleanliness to the staff serving you. We had a swim up room and it was perfect, wish I had an ocean view but it was ok. Food was really good considering it’s all inclusive. Drinks were great, bartenders suggested drinks for me and they were good. We stayed a week and can’t wait to bring the family back. Glad I have this resort a try. It is about 40 minutes from the airport but a nice scenery.
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Apr 12, 2025
Incredible Stay for a family of 4
Honestly, I would recommend this hotel to anyone. I’m going to keep this short: - Food: Amazing - Staff: Amazing - Amenities: Amazing You will not be disappointed for choosing this place.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26