What We Love
- No reservations are needed at any of the onsite restaurants.
- Make sure to visit the Jerk Chicken Hut on the beach. You'll definitely enjoy the delicious meals prepared here daily.
- Swimming with the dolphins is guaranteed to produce unforgettable memories.
Things to Know
- The resort is approximately 90 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Upgrade to the Deluxe Wing and enjoy 24/7 concierge service.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, stand up paddle surfing, pedaloes.
Free use of wellness facilities (gym)
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
RiuLand kids club (4-7 and 8-12) and Riu4U club for teenagers (13-17)
"Splash Water World" water park
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Various Lounges/Bars
- Blue Mountain
- Bob Marley Bar
- Dunn's River Bar
- Rastafari
- Seagrape
- 24 hour Sports Bar - Various Restaurants
Main Restaurant:
- Breakfast: Full American breakfast buffet, live cooking stations, fruit, juices and Cava
- Lunch: Hot and cold buffet and live cooking stations
- Dinner: Buffets and live cooking stations. Special evenings: themed buffet (three times a week)Various restaurants section:
- Kulinarium restaurant (à la carte)
- Steakhouse (à la carte; buffet starters and dessert)
- Italian restaurant (buffet)
- Asian restaurant (buffet)
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolChildren's area with large pool and slides.
- Children's program, onsiteKids club providing activities including drawing, singing, theater plays, indoor and outdoor games, movies and more.
The Kids' Club is next to the meeting hall. They allow kids 4-12 without supervision; however, children under 4 years of age must be accompanied by an adult. - Direct access to a beach
- Gambling †Casino room located at the Sports Bar with slot machines and game machines.
- Gym
Use of gym is restricted to guests over 18 years of age. Sports shoes are required when using the gym.
- Motorized Water Sports †- Wave runners
- Banana rides
- Fishing - Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling
- Paddle boats
- Kayaking
- Introductory scuba lesson in pool - Pool
There are 3 pools and 24 hour sports bar.
- Sauna
Use of sauna is restricted to guests over 18 years of age.
- Spa †Renova Spa offering guests massages, beauty salon, etc.
- Tennis courtFloodlit hard surface tennis court.
- Water activitiesSplash Water World (free unlimited access exclusively for guests).
- WhirlpoolThe Waterpark is located next to the Kids' Club. There are 2 slides, one that accommodates kids of any age and a bigger one that only kids 12 year olds or older can use. There is also a height requirement for this slide.
- Golf †There is a golf course located within 10 miles of the property.
- On-site EntertainmentMusical performances and Riu theme shows:
Typical dances
Broadway show
FamousEtc.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12991 reviews
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Dec 27, 2024Magnificent place to stay
The room attendant that was assign to our room has excellent service If your looking sad the staff try to put a smile on your face the service from receptionist, maintenance, server, bar, waiter, every where on the property
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Dec 27, 2024
Great hotel
I had a wonderful time and the people who work there was great and the food was wonderful and the pools
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Dec 27, 2024
3rd time stay at the Riu Hotel
We chose this hotel for it's excellency from previous visits, this time was to celebrate our 20t wedding anniversary. The hotel accommodation was fab. The re-vamp of the accommodation was impressive. Also, to be able to book a restaurant via the app was impressive once we spoke to the receptionist, only thing I was unsure about was the way these special restaurants where set out, the steak one felt as though it was part of the St Annes buffet. The changes to the St Annes restaurant to me, was not very good. We loved it in our previous visits. I personal found the various meats over cooked or hard to chew, the soups where fantastic. We missed the ladies who use to make the smoothies fresh for you, omelettes eat., The cleaning was outstanding. The staff were very friendly and made sure we had everything we needed. We didn't do any trips as we had already done the ones we wanted on our first visits. The one thing I would personally recommend, especially for the aged people would be, paint the side edges of any steps with a white or bright colour paint or even with lights. I fell the first night as I couldn't gage the steps, I though it was a ramp. The lack of handrails downtime the beach. Don't gt me wrong, I'm not complaining just saying what I feel needs looking at, this is the 5th time in Jamaica and we will definatley be back. We really missed the Japanese restaurant, the show boating of the chef was fab.
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Dec 26, 2024
Everything was just amazing from food, staff, views and entertainment. Would sure visit a next riu
Would recommend riu hotel the service just excellent, the variety of food is just awesome. Make riu your next vocation destination
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Dec 25, 2024Stat elsewhere
Im currently at this hotel for Xmas and disappointing doesn’t even come close. This is the first review i have written and its sad its such a negative review on xmas day. Day 1 the toilet flooded our entire room. The staff was not only unhelpful but outright rude, making the check-in process unnecessarily difficult. When we had issues with our room, they showed no willingness to assist or make things right. The food was another huge letdown—both the quality and taste were awful, and it seemed like it had been sitting out for far too long. For the price, I expected much better service and overall quality. I would not recommend this hotel to anyone and will certainly be choosing somewhere else for my future stays.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26