Resort Details
- American CountrySports bar
- Bob’s Barbeach bar
- Green IslandMain Buffet restaurant. Breakfast and dinner.
- Island CovePoolside restaurant buffet with live cooking stations and assorted desserts. Lunch only.
- JamminLobby bar
- KulinariumA-la-carte restaurant. Dinner only.
- LuigiItalian a-la-carte restaurant. Dinner only.
- MandalayAsian a-la-carte restaurant. Dinner only.
- Pepe´s Food GrillSnacks. Lunch only.
- RastamanSwim-up bar
- Reggae HallLounge bar terraces
- The Plaza Bar
- The SteakhouseA-la-carte restaurant. Dinner only.
- Tiki TacoTaco station buffet. Lunch and snacks only.
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's pool- Children's swimming pool 76 m² with slides.
- Children's program, onsite
Riu Land Kids club with common activities for children such as games, drawing, theater plays, movies projection and the like.
- Direct access to a beach
- Fitness center on-site
- General- Daytime entertainment programme for adults- Live music, shows & RIU entertainment- RIU Party (once a week)- Pickleball (2 courts)
- Gym
- Non-Motorized Water Sports- Windsurfing
- Snorkeling
- Kayaking
- Paddle boat
- Body boarding
- Intro scuba lesson in pool - Pool4 swimming pools
- Sauna
- Spa †
- Golf †There is a golf course located within 10 miles of the property.
- Motorized Water Sports †- Scuba diving school, certified PADI
- Parasailing
- Jet ski
- Glass Bottom Boat Excursion
- Sunset Cruise
- Catamaran Fat Cat Excursion
- Banana Boat
- Water Skiing
- On-site EntertainmentVarious musical and Riu theme shows
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Many pluses and a few negatives
Just returned from a 8 day stay at Riu Negril. Overall we had a very good stay. Beautiful calm water, beach before entry into the water is a bit sharp so I would recommend water shoes, however, the water was calm, warm and beautiful. Buffet was always well stocked with a tasty variety of food, fruits and juices for breakfast, lunch and dinner. Steakhouse restaurant was very good and would highly recommend, the others , not so much. Diana, Anthony and Ingrid are awesome servers and the entertainment team is one of the most energetic group that I have ever encountered. For the few negatives that I would like to mention, bellboy services are limited and slow, you might end up taking care of your own luggage's, with no elevators and some distance from the lobby to buildings 3 and 4 this is an issue . Secondly, AC was out for 2 days and still out when we left. It would also help if there is a few more wash stations to get the sand off you feet after leaving the beach. No countertop in the bathroom, ladies need some space for make up lol . Please ensure that cooks wash their hands with soap, especially after handling raw meat, witnessed many instances when this was not done and not happy about this. Some tables in the dining room gives you a view of how the food is being cooked / grilled. Overall, we were happy with many aspects of the Resort but would love to see the issues mentioned above taken into consideration, food handling practices must be a priority.
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Would recommend, “but”!
I would recommend the RIU Negril, but with a caveat on the quality of the food and entertainment. With that said, the overall service from the staff was exceptional. I want to say thinks to Anthony (breakfast buffet) and Chad (breakfast buffet and lunch) for their excellent service. Although the RIU is not known for 5-star service, they provided a 5-Star service to us. Thanks to them both.
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Short and sweet
I will try to keep this short & sweet - people that complain about this resort must be extremely hard to please/spoiled or have had a freak incident - I have been very lucky to have stayed at a few luxury resorts and Riu Negril is right up there, the people and vibe at at the top infact. It’s spotless, pools are fantastic, beach is gorgeous- the people work their asses off and are happy and all round beautiful people. We will be returning next year with kids in tow. Well done guys
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Exceptional staff in all areas!
We had an amazing time here mid September 2025. So good we have already booked to return. The refurb has really upgraded the place, it’s so aesthetically pleasing & we could see a lot of money has been spent. But the part that wowed us the most was the staff, wow they work tirelessly from morning till night & never heard one complaint. The entertainment staff are fabulous !! Big shouts to Shadow, Skittles, King, Lady Shin shin but ALL were brilliant with us and the kids. They interact so well with all the guests, ive stayed at many Rius in Jamaica but this time really stood out for us: the shows they put on were so well thought out and really entertained us daily. The neon & white parties were fantastic. They blew us away! The bar staff, housekeeping, gardeners, resturant, reception staff are all so friendly and cannot do enough to help guests. My only negative is the jerk hut is no longer on the beach. It just doesnt have the same vibe as where they now serve jerk chicken and pork in the adult pool bar. The bar area is covered in birds and loads of bird poo which is off putting. The serving area also gets dirty. The jerk hut was a well loved aspect of the Riu’s in Jamaica and its a shame these are no more. Big well done to all staff - you are amazing!
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Would go back
Room was great and very clean We were lucky we had a good location Right value Entertainment team is the best in this hotel , they were amazing Food is good but we’re expecting lobsters in the menu but wasn’t Main restaurant is great Steak house was good but don’t get the plate for 2 not the best The only bad thing was our flight was in the morning and we had to leave the room at 5 am and there was no bellman to come and take our luggages and we were second floor so disappointing last 10 minutes as we were told that someone will come then we had to Cary our luggages by ourselves But all in all hotel experience is great and clean and everyone does their best to please you! Thank you Riu staff!
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryGuests staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guests stating at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26