Resort Details
- American CountrySports bar
- Bob’s Barbeach bar
- Green IslandMain Buffet restaurant. Breakfast and dinner.
- Island CovePoolside restaurant buffet with live cooking stations and assorted desserts. Lunch only.
- JamminLobby bar
- KulinariumA-la-carte restaurant. Dinner only.
- LuigiItalian a-la-carte restaurant. Dinner only.
- MandalayAsian a-la-carte restaurant. Dinner only.
- Pepe´s Food GrillSnacks. Lunch only.
- RastamanSwim-up bar
- Reggae HallLounge bar terraces
- The Plaza Bar
- The SteakhouseA-la-carte restaurant. Dinner only.
- Tiki TacoTaco station buffet. Lunch and snacks only.
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's pool- Children's swimming pool 76 m² with slides.
- Children's program, onsite
Riu Land Kids club with common activities for children such as games, drawing, theater plays, movies projection and the like.
- Direct access to a beach
- Fitness center on-site
- General- Daytime entertainment programme for adults- Live music, shows & RIU entertainment- RIU Party (once a week)- Pickleball
- Gym
- Non-Motorized Water Sports- Windsurfing
- Snorkeling
- Kayaking
- Paddle boat
- Body boarding
- Intro scuba lesson in pool - Pool4 swimming pools
- Sauna
- Spa †
- Golf †There is a golf course located within 10 miles of the property.
- Motorized Water Sports †- Scuba diving school, certified PADI
- Parasailing
- Jet ski
- Glass Bottom Boat Excursion
- Sunset Cruise
- Catamaran Fat Cat Excursion
- Banana Boat
- Water Skiing
- On-site EntertainmentVarious musical and Riu theme shows
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8580 reviews-
Mar 24, 2025Matt Barker
No words just amazing time and experience from arriving to departure food entertainment hotel 100% perfect would recommend to everyone
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Mar 23, 2025
Always welcoming
My family and I always enjoy our stay at Riu. The staff is always friendly and welcoming. Entertainment is great as usual. My kids love love it there.
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Mar 23, 2025Nice and fairly quiet hotel
Really nice hotel The food is probably the best quality all inclusive food I have ever had. Everything was genuinely delicious. Really good quality drinks & having 'table' service to our sunbeds on the beach was lovely. Very well maintained grounds & beautifully clean beach area. My only negative and the reason to drop a point was that the sea in front of the hotel is cordoned off for watersports etc but the area left for swimming is way too shallow. By the time you hit the barrier ropes you are still only waist deep so theres no chance of a proper swim or snorkel.
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Mar 23, 2025Good and bad
This is a good hotel which could be fantastic! Food is of a high standard better than expected, housekeeping does a good job and rooms are clean and tidy, entertainment team do a fantastic job. The A/C in this hotel lets it down - it is non existent in the main buffet restaurant to the point that one of our party took a fan in to dinner - not good to be overheating whilst having a meal. The A/C in the rooms isn’t much better it does not drop to the temp set in the control panel and every single night we were there it was switched off for hours leaving the rooms hot and humid - unacceptable!!!!!!!! New sunloungers are required for the beach and pool - these are uncomfortable Our fire alarm went off in the middle of the night which resulted in security and maintenance banging on our door, maintenance ripped the fire alarm off the wall and said it was faulty and would replace it in the morning - it was still lying on the floor 3 days later!!!!!!!! They told us to phone reception if there was a fire - unbelievable!!!!!!! We did raise all of these points with reception and we did move rooms after the first night as our room was stinking of damp and the a/c was not good - 2nd room was better (we viewed 4 rooms before we found a better one) Rui you can do better!!!!!
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Mar 23, 2025
Beautiful beaches and plenty of pool chairs!
Overall the hotel was amazing. The only issues we had was the restocking of the room fridge and difficulty getting into the a la cart restaurants. Overall a great trip!
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryGuests staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guests stating at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26