Resort Details
- Various Lounges/BarsPacha Disco Bar
La Plaza - Colonial Style Bar
La Rumba - Lounge Bar
La Tambora - Beach bar (close to RIU Mambo)
Exchange privileges through out the Riu Resort - Various Restaurants
**La Roca Main restaurant with buffet style dinning and on the spot cooking stations. Theme dinners served twice a week. Non-smoking areas available.
**Los Almendros
**Macumba - Pool snack bar and restaurant
**Italian Restaurant - Dinner a la carte specialty restaurant.
**Steakhouse - Dinner a la carte specialty restaurant.
-Exchange privileges through out the Riu Resort (except dinner)
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Free wedding packages are available.
For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteEntertainment program for children ages 4 - 7 and 8 - 12 at “RiuLand“ kids‘ club daily
- Direct access to a beach
- Fitness center on-site
- Gambling †Located at Riu Bachata-5-minutes walking distance.
- Motorized Water Sports †Water skiing, banana boat, scuba diving school (qualified PADI+NAUI), fishing, Jet Ski
- Non-Motorized Water SportsWindsurfing, sailing, kayaks, body board, pedaloes, snorkeling gear.
- PoolThere is 1 pool on site.
- Spa †
- Tennis courtThere are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within 10 Miles of Property.
- On-site EntertainmentDaily activities for adults, 7 days a week.
Nightly entertainment including Live Music and Riu Theme Shows.
Entertainment program 7 days a week for children ages 4 to 12.
Pacha Disco (entrance and drinks included).
Billiards at the Caribbean Street (extra charge).
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2468 reviews
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Apr 15, 2025Staff is rude and food is gross
This was honestly the worst vacation I’ve ever been in my life not only were the staff rude and disrespectful they refused to give us the room we originally payed for. The food was nasty and undercooked plus the tables we dirty and required maintenance, beach is overcrowded would not recommend coming to this resort
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Apr 14, 2025Day Pass Worthy
Although we were restricted from certain activities and areas because we were not actual guest of the resort, we were there on a day pass, which we purchased through our cruise ship. The property was clean, and the landscaping was beautiful. The food was plentiful (served buffet style) but in my opinion was bland, most in our group also commented that the drinks were watered down. Overall, I enjoyed my time there; the beach was nice and relaxing, and the pool was not overcrowded.
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Apr 14, 2025
Thoughts on the Resort
My husband and I were at this resort April 4-11. We met up other family members while we were there. The resort itself was kept very clean and that also includes our room. The staff were absolutely amazing. A special thank you to Martin (mgmt)and Lydia (dining room). I do know that this is a family resort but our last 3 days there, there were about 6 unruly kids in the pool at the volleyball net. They had no respect for anyone else in the pool. Every morning I and a lot of other people would do the water aerobics. A few of us had to leave the pool because these kids would be getting in our way. They were jumping off the bridge and off the deck after being told not to. They had no regard or respect for anyone that was in the pool. Where were the parents? Beats me. There needs to be signage about the jumping. Someone is going to be seriously hurt. I know that Spanish is your language but people would like to hear other languages also when it comes to the music around the pool and other areas where it’s played. And not so loud. It’s deafening. We did have a good time and it is a beautiful spot. Will I return? Yes! Hopefully I’ll be able to finish the workout.
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Apr 13, 2025
Got sick from mold inhalation!
Got sick from mold in the room! We checked in on Friday, April 4th and noticed that our room smelled musty but we thought it might have just needed to be aired out. By Sunday afternoon my husband was so sick with respiratory issues, couldn't regulate his body temp, skin rash and itchy eyes. On Monday morning we were both sick, went to the front desk and advised them that room 1264 had mold in the closet (the wall wasn't even straight where the mold was, I didn't touch it but I would bet that I could have poked my finger through the wall!) We also found 3 cockroaches in the room. The solution we were provided was to be moved to the room on the other side of that closet (shared the wall with the other unit) when we refused that room as it would have been the same issue since the mold would have been in the other room as well they offered us an upgraded room FOR A CHARGE!!!! We ended up going to the Senator resort and getting a room there! The Playabachatta had the worst food I've ever had in my life, room was full of mold, beds were 2 twins pushed together, both of different heights, very uncomfortable. Stay away! Spend the little bit extra to stay at the Senator! The service, rooms, amenities and experience are FAR superior! Even after we advised the front desk that the room was full of mold (you can also see where they bleached the mold previously) and was making us sick (we were both in pretty rough shape by this point and I'm still sick after being home for 2 days) they put another couple in that same room the day we checked out of it! I wish we would have taken pictures of the mold in the wall, but we just want3d out of that situation, so we threw all our stuff in luggage as quick as possible.
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Apr 12, 2025Do not recommend
I just took a trip to this resort, it was my first ever trip and I had booked the playabachata through sunwing at $1,245 a person, sunwing says this resort is a 4 star … I’m here to inform everyone that the pictures provided are NOT the playabachata the swim up bar, the good looking pools, the nice beach pictures, the buffets etc. are from the senator spa resort which is the actual 5 star resort attached to the playabachata. The rooms at playabachata smell of mould and mildew, the beds are hard and it’s 2 twin beds pushed together with no blankets just sheets, the showers are rusty and mouldy over all my stay at playabachata was quite terrible. The buffets also do not have bacon at the playabachata, the drinks are provided from slushie machines and the bottom shelf booze. If you plan to stay here I do not recommend as your stay will not be worth your money, if you want to book in this area book at the senator spa resort they treat you amazingly well on that side of the resort.
- Advisory*Important Information* Triple Room minimum occupancy requirement: Please note when booking a Triple Room at this hotel, the minimum occupancy is: 3 adults or 2 adults and 1 child between ages 2-12. The hotel will not honor/confirm bookings with 2 people.
- AdvisoryAll Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
- AdvisoryIf a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
- AdvisoryAt all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies: At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed