Pueblo Bonito Rose Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9457 reviews

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  First time in Cabo San Lucas and staying at the Pueblo Bonito Rosé. There's room for improvement, but good overall.

  February 2025 TL;DR - a decent hotel in a good location, and the staff are fantastic. If you have the opportunity to level up, choose the new Pueblo Bonito Sunset or the ME by Melia next door. I stayed at the Pueblo Bonito Rosé Resort in Feb. It's the first tier of the Pueblo Bonito chain in the area, with the other three sister hotels being the Blanco, the Sunset, and Pacifica. The Rosé (distinct by the building's pink colour) and the Blanco (distinct by the blue and white colours) are side-by-side. Both are located on Médano Beach and within walking distance of the Marina. The Rosé itself is an older building and the rooms indicate that this may have been a timeshare or private apartments in the past. However, the rooms, grounds, pool, restaurants, and beach area are kept immaculately clean. PROS: - The location for this area is unbeatable. It's right on the swimmable part of Médano Beach; although the undercurrent is still strong out here, so be careful. The hotel is walking distance to the Marina and the town (via the beach or via the street). The hotel is very close to the shopping centre as well. - We had a standard size room, which was huge, and contained a nice size sitting area, as well as balcony. The walk in shower is very big and the bathroom is quite spacious. Our housekeeping person, Elizabeth, did a wonderful job. It was a nice treat to have the beds made so well and she kept us well supplied with fresh towels. - There are three restaurants and one snack bar on this property - the main buffet, which serves breakfast, lunch, and dinner; an Asian style restaurant, which is open M/W/F/S/S, and doubles up around the main outdoor bar and seating area; and Fellini's - an Italian restaurant. Food and drink portion sizes are generous. You won't need reservations for the buffet or Asian restaurant, but you do for Fellini's. You will also be charged an "up-charge" of $20 USD for Fellini's. You can visit the other hotels' restaurant, but you will need to make reservations in advance, and there are various "up-charges" for all of those too. - There's a good sized pool and beach area with loungers and umbrellas. - There's a full-sized gym and yoga studio on site - the best one I've used to date in a vacation hotel. All of the equipment is up-to-date and the facility is very clean. - Entertainment nights are good. If this is your sort of thing, you'll enjoy it. - The staff at this hotel are what make this place good. Thanks to Marisol, Laura, Rodrigo, Mario, and Antonio (dining rooms and restaurant), Braulio and Anselmo (maintenance), Elizabeth (housekeeping), the gym facility attendant (I'm sorry that I can't remember your name, but thank you!), and Dago (thanks for all of the helpful information you shared!). CONS: - The food in the buffet was below par. Breakfast was ok, but the lunch and dinner options leave a lot to be desired. - I didn't like the "up-charge" for the fancier restaurants. We chose an all-inclusive vacation package, so I was surprised at having to pay extra for a fancier meal. - The hotel has to come up with a better system at the pool and beach area. Guests grab towels and put them on loungers as a way to "reserve" those spaces. I thought that practice was being discouraged in most hotels. - Guests from the other hotels can come and use this space, and they do because it's the only swimmable beach in the area. So, you are not just competing with guests in the Rosé for lounge chairs, but guests from the sister hotels too. - There were three days where I didn't have hot water in the shower in the morning, or it took running the shower for 10 minutes before any hot water showed up. I put in a call down to the concierge for help, but I don't know how much they can do given this is an older hotel and sometimes, it's completely full. - The walls in the rooms are thin, so if you get noisy guests or people who like to stay up late and speak loudly, you're going to hear everything. - I was locked out of my room on the last day. The key card reader stopped working and I was not able to get into the room for 35 mins. Thank you to the maintenance team of Braulio and Anselmo who came upstairs and helped me. HELPFUL HINTS: - Order room service and get your room fridge stocked with drinks for the day or week ahead. - Reduce your plastic cup use. I saw many people with re-useable cups (Stanley or Yeti style) and water bottles for drinks at the beach. There are "hydration stations" all around the pool deck and bars. That was a nice touch. - Remember, Médano Beach is a public beach. Although the hotel's space is roped off, there are a ton of vendors right on the other side. We had a nice spot in the front row on one of the days, but opted to sit further back on other days so we weren't getting a sales pitch every two minutes. The vendors are pretty good if you say "no", but it's the volume of people coming by, which can start to get annoying. - Forego the "up-charges" at the restaurants and go into town. There are lots of great restaurants. We had a nice meal at Pete's Fish House (it's next door to Mother Flower, (which was also recommended). - Take a hoodie, jacket, or wrap for the evenings. I was surprised how cool and windy it was in the mornings and in the evenings. - The Sandbar massage is a five minute walk up the beach. Make sure you check it out. You can get a great massage or reflexology session for a reasonable price, which includes a drink of your choice. A percentage of the proceeds go to helping a local animal rescue centre, so that's an added bonus. Overall, this hotel was decent and it served our purposes for this vacation. The staff and the location are what make it a good choice. If I go again, I'd like to try out a different hotel, such as the Pueblo Bonito Sunset or the Melia next door.

  Feb 23, 2025
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  Always fun with Daniel & Sylvia at Rose!

  I have been vacationing at the Pueblo Bonito for over 25 years. It is my all-time favorite resort because of all the special people that work here! Daniel Bolanos is so welcoming and friendly and greeted me the moment I arrived by name, with his exceptionally beautiful personality! It is because of this special warmth, and caring kindness that I so love returning for my month every year! He is the best Activities Director for so many guests here and Sylvia Lima is just as kind, caring, warm and wonderful. Their English is spectacular and they keep us all so happy and engaged in so many special activities! My grandchildren are often here and they go out of their way to make them feel special and even had a special tie dye T-shirt activity for them last year! They are an absolute joy to be around and represent the quality service that is so special here at Rose! I look forward to coming every year because of wonderful people like Daniel and Sylvia! They are outstanding and very professional! They are the gems of this resort!

  Feb 19, 2025
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  Great location, great people

  When you think about going on a vacation, it is not just about the place it is about the experience and the people. That is why I love this place so much! When I arrive, they say, 'welcome home' and I really feel that way. My family has been coming for many years, and I so enjoy the lovely grounds and seeing the amazing staff. Always important to make a few call outs. Anna at the front desk is my go-to. She always addresses my questions and addresses any concerns. The activates team is the BEST, it you come take time to enjoy bingo, it is fun, and it is a way to meet other guests. Sliva Daniel, and the rest of the team are so great! Martin at the bar is so wonderful and makes the best margaritas. Juan on the pool deck severs up drinks with a smile. After a day at the pool hit the spa and unwind. If you are lucky Arlen, might we at the front desk. Can't wait for my next trip to Pueblo Bonito Rose

  Feb 15, 2025
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  Best ti.e at rose

  My Room cleaner Patricia is absolutely wonderful! Syliva and Daniel in activities are so great I so much enjoyed my time here. Iserial in the pool bar is the go to person. They are all excellent i can't wait to come back. All the staff are so nice

  Feb 15, 2025
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  DO NOT BOOK THIS RESORT!

  I normally do not write reviews but this place is so bad I have to. If I could give it zero stars I would. The rooms are so old and dilapidated. There was no hot water to take a shower. We cancelled a dinner reservation and they charged my card 150 dollars anyway despite me calling to cancel. The manager absolutely refused to refund us even though part of the reason we couldnt make the reservation because there was no host water to take a shower! If you want to have a relaxing, fun time, book somewhere else! TERRIBLE!

  Feb 09, 2025