What We Love
- Kelly's Bar has fun African hunt club, safari-style decor, really great burgers, fine tequilas and a long list of out-of-this-world martinis.
- The Armonia Spa provides the perfect escape from the world with soothing treatments.
- There's a on-site fitness center and running path to keep your beach bod in tip top shape.
Things to Know
- Pueblo Bonito Resort at Emerald Bay offers room service and a kids' club.
- You can't swim on the beach at this resort, but there's a complimentary shuttle to a nearby beach.
- This resort is not adults-only, so it's the perfect place to bring the whole fam!
Resort Details
- Emerald GrillThis attractive bistro setting by the main pool serves specialty offerings throughout the day.
- La CordeliereOffers fine ocean-view dining in its casually elegant interior or al fresco on the shaded terrace – the perfect place for masterfully prepared meals and festive theme night buffets. The naming of La Cordeliere is a tribute to an important time in Mazatlán's history when a small group of valiant local men warded off the invasion of the awesome French warship for which the restaurant is named.
- Various Lounges/Bars-Kelly's Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Pueblo Bonito at Emerald Bay is a romantic jewel of a resort, elegantly designed and magnificently landscaped, with enchanting gardens where Swans and Flamingos stroll amid meandering streams and pathways. Situated in an exclusive area known as New Mazatlan,
Emerald Bay Resort overlooks the Pacific Ocean and its own private beach. Its dramatic positioning provides a spectacular view from anywhere in the resort.
For more information fo to: http://www.pueblobonitoemeraldbay.com/weddings_home.php
† Fees may apply
- Children's poolThere is 1 children's pool onsite.
- Children's program, onsite †Kids Club
Our Kids Club Program is offered to children ages 4 to 11. Children under 4 years of age, or children still in diapers or pull-ups, may attend when accompanied by a baby sitter.
Our daytime program includes many fun activities for all ages, such as: arts & crafts, pool & beach games, movies & indoor games, lunch and more! - Direct access to a beach
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †
- Non-Motorized Water Sports †Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yds). Kayaks, snorkeling gear, boogie boards, and small sailboats are available for rent.
- Outdoor pool
- PoolThere are 2 pools onsite. Two freeform pools with infinity edges, plus a children's pool, spa tubs, complimentary activities, and use of water-sports gear. The ocean-front pool is 100 yards long. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 2 lit tennis courts onsite.
- Golf †Golf course located within a mile of the property.
- Golden Zone
- Other Local AttractionsStay at the Pueblo Bonito Emerald Bay and you'll discover the comfort of our suites is complemented with a variety of activities and services difficult to find elsewhere. Sport fishing, hunting, sightseeing excursions, horseback riding, shopping or just hanging out by the pool will make your stay at Pueblo Bonito your most enjoyable vacation holiday yet.
Chiefconcierge_hpbeb@pueblobonito.com.mx
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7226 reviews
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Jan 18, 2025A beautiful property with wonderful staff members
We have been coming to the property for 15 years. At night, it is still breathtaking beautiful to walk around the property. The original architecture and landscaping have matured. There is a need for maintenance and repairs. Some of the landscaping has gotten so tall as too obscure all views of the ocean that used to be here. That said the best part about this property is the staff! Those who have been there the longest having incredible memories and they take excellent care of the guests. They have a lot of pride in their work. The menu has been refreshed. The high cost to shrimp has resulted in the beloved shrimp cocktail from being removed from the all-inclusive menu. That is unfortunate. But totally understandable. They are trying to control the costs. We will be back again many more times as we are timeshare owners here. There is very attentive management that tries to address concerns as they come up. Additional training for newer staff will go a long ways to restoring the hospitality that once was the Hallmark here. Covid changed many things. It changes this place as well. But we still love Pueblo Bonito Emerald Bay Reservations
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Jan 18, 2025Hands down, the BEST resort I've been to!
This resort is fabulous. Right from the moment we checked in. Fernando was friendly and helpful, and she has an amazing personality! Perfect girl to introduce us to the beginning of a great week. The grounds are so luscious and beautiful. Golf carts to bring us to our rooms. The rooms were so nice! Clean and spacious. 2 beds, table with 4 chairs, and 2 outside loungers on our balcony. Fully stocked kitchenette with a full sized fridge. The bathroom was big and clean. The friend I was rooming with had mobility issues and couldn't walk far, so we called for a golf cart when we were ready to go to the buffet, pool or lobby. They were always there within minutes with a smile on their faces. Always helped with a stool to get into the cart and helped her get out at the stop. Not once did we experience a grumpy staff anywhere on the resort. From the servers, to the lobby staff, to the gardeners, to the golf cart drivers, every single person was friendly, smiling and ready to engage. The staff was very accommodating in every situation. I don't think we heard the word "no" one time the whole week. Every time we had a request for something or wondered if we could make a change to something, the staff made it happen. We loved Rooster at the swim up bar! He was so fun! He made our days. Make sure you order a Rooster Surprise when you see him. Best drink on the resort 🙂 We spent a couple afternoons playing Mexican Bingo and Blackjack with the activities people by the pool. So fun!!! Carlos was fantastic! He was so engaging and funny. He taught me the rules and was so polite to everyone. He handled an obnoxious guest with grace and didn't let him get under his skin. Evelyn was great at hosting volleyball in the pool. She got right into it!!! We went to Antonio's at the sister resort one night and were served by Javier. He was FANTASTIC! Very attentive and funny. I loved the presentation of our food. They made the evening a great experience. The food at Pueblo Bonito Emerald Bay was the best I've ever had at an all-inclusive. It was unreal. Not once did we get tired of the food. It was all so good. The quality and quantity were great. I can't wait to go back. This was my favorite experience at an all-inclusive.
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Jan 18, 2025
Great place great service. Beds good. Food Awesome. Like paradise
This is a real nice resort. Clean great staff and service. You can’t swim in the ocean at this one but you can take the shuttle to the Mazatlan resort and the beach there is great. Pools are nice. Hot tub is not warm enough. We went in Jan 4 to 18 and the weather was too cold for us. I like to play volley ball but they only had it for one hour and it was too packed. Food was amazingly good. Safe travel to downtown and all the restaurants we ate at had great food. Jose and Angel at the adult pool were awesome. All waiters were great. Kelly’s bar was good live entertainment with dancing. Steak night on Thursday costs a bit more but steak was great. Beds were comfortable, beautiful view. I felt very safe going downtown. I would come back.
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Jan 18, 2025
First class
Jose and Angel Navarro are the best at their job. They took very good care of us during our visit. All the staff are very friendly and fun to talk with. The rooms and food were first class. Will recommend to all my friends. Sad to leave when had to go.
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Jan 16, 2025
Girls Trip 2025
Loved the old world feel of this resort, our room was huge and the balcony with loungers were my favorite place to relax. From the grounds and wildlife (aka the Iguanas) the staff from the groundskeeper, pool staff, waiters and hostesses were all so friendly. The food and service was top notch.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
- Pet Policy : Pets Not Allowed