Resort Details
- Various Lounges/BarsTlaloc Palapa Bar-
With live music for your listening and dancing pleasure - Various RestaurantsMi Pueblito
In Mi Pueblito restaurant, you will enjoy our exquisite Mexican and international cousine. Enjoy our food on our terrace at the edge of the ocean with a precious view of the bay and a romantic yet friendly atmosphere that allows you to admire the beautiful "puestas del sol" (sunsets) of Puerto Vallarta.
Kaiser Maximillian Restaurant & Cafe
Known internationally, the best gourmet restaurant of high quality European cuisine will let you taste the specialties of a breathtaking dinner.
Consult hotel upon arrival for hours of operation, reservation policies and dress codes of restaurants.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold
- Children programs†
- Children welcome
- Concierge desk
- Elevators
- Free parking
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold
- Children programs†
- Children welcome
- Concierge desk
- Elevators
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †
- Direct access to a beach
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool
- PoolThere are 2 pools on site.
- Spa †
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentNightly live entertainment plus 3 days a week of theme nights and traditional folk dances. Entertainment varies with the season.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5661 reviews
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Apr 19, 2025Hotel full of pride , great staff and character
Hotel is a great deal for the price. Physically, rooms could use some updating. However, the grounds of the hotel are beautiful. The staff were super friendly. This is definitely a great stay for families. I love the blend of Mexican and United States vacationers. Yolanda Guerrero works in the concierge. She was super friendly and knowledgeable of all the tours offered for the area. She helped us book a tour. Answered all the questions. She also helped me fix a broken set of headphones. Thanks Yolanda!
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Apr 12, 2025Great service !
Really great service. The food, drinks, the restaurant is great, Ricardo, our server had been amazing every night we dined in at the hotel. It has been a good experience overall. The concierge Yolanda was super helpful, Luis Miguel at front desk as well. 100/100 recommended
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Apr 11, 2025
Restaurant Improvements
We have been coming to Los Arcos Suites for several years and always book the all-inclusive package. Just having breakfast, snacks and drinks at the Mi Pueblito restaurant makes this package worth the cost. But, on our current trip we noticed the food quality has improved and have been very satisfied with lunch and dinner as well. Yolanda Guerrero, concierge, told us they have a new executive chef. The staff at this hotel have always been great and now we have even more reasons to return on our next trip to PV. Yolanda, by the way, is always very helpful with her recommendations and arrangements as well as solving any issues we may have.
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Apr 11, 2025
Playa Los Arcos wonderful service
We really enjoy staying at Playa Los Arcos. The location is perfect and central to everything. We stay here frequently. It is so nice to be greeted by name by staff everytime you return. They have the improved the food in the restaurant with a new chef. Everyone at the hotel is very accommodating to personal requests and Yolanda Guerrero, the concierge really makes your stay enjoyable. We plan to return again in the near future.
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Apr 08, 2025
Relaxing week by the ocean
We have been to several resorts in Mexico and this was by far our favorite. The staff was wonderful, the beach was spotless, the oceanside walkway was nice. The general area was perfect for local cuisine and shopping. We loved the all-inclusive experience. The food was wonderful and the selection was perfect. We look forward to returning next year.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy
Hotel will accept individual student bookings all year.
Hotel will not accept group bookings, which it considers more than 10 rooms booked.
There is a $40 per room refundable deposit required at time of check in.
Guests must sign agreement/list of rules at check in.
One parent is required for every 20 students.
At least one person per room must satisfy the minimum age requirement for check in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet Policy : Pets Not Allowed