Resort Details

OnSite Dining
  • Various Lounges/Bars
    Tlaloc Palapa Bar-
    With live music for your listening and dancing pleasure
  • Various Restaurants
    Mi Pueblito
    In Mi Pueblito restaurant, you will enjoy our exquisite Mexican and international cousine. Enjoy our food on our terrace at the edge of the ocean with a precious view of the bay and a romantic yet friendly atmosphere that allows you to admire the beautiful "puestas del sol" (sunsets) of Puerto Vallarta.

    Kaiser Maximillian Restaurant & Cafe
    Known internationally, the best gourmet restaurant of high quality European cuisine will let you taste the specialties of a breathtaking dinner.

    Consult hotel upon arrival for hours of operation, reservation policies and dress codes of restaurants.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold
  • Children programs†
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Children programs†
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite †
  • Direct access to a beach
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Outdoor pool
  • Pool
    There are 2 pools on site.
  • Spa †
Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Nightly live entertainment plus 3 days a week of theme nights and traditional folk dances. Entertainment varies with the season.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5650 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Exceptional

    The resort is small, staff is friendly and good service, great location, food is good, we would definitely return to this gem of a property. Like the fact that there is not towels on the pool longer at 5am reserving for the day. The beach is beautiful, the workers work extremely hard setting up the guest requests for their beach chairs. This resort has a traditional Mexican feel to it.

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love Playa Los Arcos

    We Love Playa Los Arcos Hotel, The Staff is very friendly and location is the best in PV! We have been coming here for many years and we just love the layout, the Authentic Feel of the hotel and location in the downtown Romantic Zone is excellent. Lots to do, eat, drink and see while here.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    PVR at its best !!!

    I was at the Casa Dona Susana. I was able to use the amenities at Playa Los Arcos. Had a great time. All the staff were customer oriented and very friendly. A special shout out to Miguel Alvarez the bell hop alway a smiling helpful guy at any time of the day. I will definately be back !! Thanks Dennis

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great atmosphere and beautiful views

    Wonderful from start to finish! The rooms are clean, roomy.l and the bedding comfortable. The staff is excellent, especially Jamie in the dining area. He went above and beyond providing us with superb service with a warm smile. It was my brothers 61st Birthday and Jamie brought over a beautifully decorated cake, chocolate with fresh strawberries. with a sparkler on top. It was great! , David on the patio was a pleasure as well. Sweet young man and i am sure has a bright future. Other notable people servers were Ricardo and Pablo. I am sire there are more i am missing. The grill cook Naelli is so fun and you can tell she really enjoys her job! Adrian the activities director was great. I highly recommend the water aerobics. Adrian made them fun and entertaining, shaky, shaky! There is nightly live entertainment and dancing! So much fun! The energy of this place is great! I highly recommend and will be back.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It just gets better!

    The location and service was teh greatest. The hospitality extended by the empoyees(who are really the face of the hotel) should be very much appreciated by the owners. They employees go out of their way to be cheerful,couerteous and helpful where they are serving you a cup of coffee or a banquet or giving you a massage! Really rested during this stay. Watchting the ocean waves and even the whale sightings proved a great experience.

    Mar 19, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy 
    Hotel will accept individual student bookings all year.
    Hotel will not accept group bookings, which it considers more than 10 rooms booked.
    There is a $40 per room refundable deposit required at time of check in.
    Guests must sign agreement/list of rules at check in.
    One parent is required for every 20 students.
    At least one person per room must satisfy the minimum age requirement for check in.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Minimum check in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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