What We Love

  • The ultimate in luxury, this lavish resort provides exclusive beach and pool areas, exclusive check-in and check-out and so much more. 
  • From sunrise yoga to bootcamp, you’ll never have to worry about staying on top of your fitness game. 
  • The PH spa is a perfect place to pamper yourself like a star. 

Things to Know

  • The resort is for the adults-only crowd
  • All-inclusive luxury means you can enjoy limitless dining and entertainment options.
  • Upgrade to STAR Class™ and receive an elevated vacation experience that includes VIP exclusive access, preferred room locations and more. 

The adults-only vacation of a lifetime is waiting at Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive! Set along a gorgeous beachfront in Costa Mujeres, this glamorous resort is the perfect spot for your next romantic escape, spa retreat, or girlfriends getaway. 

You’ll enjoy a variety of lavish accommodations and amenities, including private beach and pool areas, exclusive check-in and check-out, and delicious cuisine that features a variety of flavors. On top of that, you also have access to the amenities at neighboring Planet Hollywood Cancun!

All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay!


Property Information

Year Built: 2019
Total available rooms and suites: 332

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Resort Details

Dining

Tempt your taste buds with a variety of dining options.
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Amenities

Beautifully decorated guest rooms, a pumped up fitness center and more await.
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Activities

Enjoy an exciting variety of daily activities and nightly entertainment.
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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The Environmental Sanitation Tax of a minimum 33 MXN (approx. $2.50 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3160 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome resort

    The Resort, food, drinks and staff were all 5 star, from reception to wait staff, housekeepers and especially thank you to Damian and Miguel our butlers for making this an amazing vacation, the quality of the food far exceeded our expectations.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Butler service highly recommended!

    We are from Ottawa, Canada. My husband and I are preparing to leave today after one week here. Very sad to leave. Beautiful weather all week except today. We had a few issues like arriving late and the bellboy coming with us to bring our luggage to our room only to discover our room was occupied. Courtesy room when leaving was not available but we were allowed to shower in the spa. I highly recommend the butler service. They take care of everything from booking restaurants, to sending you messages about the days events, to fixing any problems. Our butler Yomelly even decorated my room and gave me a cake for my 60th Birthday! If not for him we would not have enjoyed our stay as much. We would come back but would love to book a swim out room next time!

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Memorable

    We travelled with our 2 teenagers at the beginning of November 2024. We enjoyed the hotel and services. One person I’d like to highlight is Ben from the gym! He was incredibly welcoming and knowledgeable at the gym. He does water aerobics at the pool in the morning and is awesome!

    Nov 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fall Break at Planet Hollywood Cancun

    Resort is beautiful. Best beach we have experienced in 9 visits to Mexico. Ben who is the fitness leader in health club is great… morning boot camps were awesome. While the food scene is not the best we have ever had it is still pretty good. Lazy river and jump park are fantastic. It would be nice if you could buy a full day pass for just the jump park and not the flow rider. The flow rider looks great but our young kids were put off by the teenagers that take it over. We suggest Star class. Our contact Octavio is wonderful, he is super attentive and is always looking for a way to enhance experience.

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thanks to our Star Class butlers for making this a great vacation!

    We stayed in Star Class. Mafer and Juan were our butlers and they did a great job making sure everything was taken care of. They made our dinner reservations and brought us items to our room when we needed them. They helped us with our transportation so it was one less thing for us to worry about. They even had a little gift for us at the end of the week! The food was good and the room was well-maintained.

    Nov 10, 2024