What We Love
- The ultimate in luxury, this lavish resort provides exclusive beach and pool areas, exclusive check-in and check-out and so much more.
- From sunrise yoga to bootcamp, you’ll never have to worry about staying on top of your fitness game.
- The PH spa is a perfect place to pamper yourself like a star.
Things to Know
- The resort is for the adults-only crowd
- All-inclusive luxury means you can enjoy limitless dining and entertainment options.
- Upgrade to STAR Class™ and receive an elevated vacation experience that includes VIP exclusive access, preferred room locations and more.
Resort Details
- Various Bars- Overtime Sports Bar- The Premiere Bar & Lounge- Twist Social Bar- Point Break – Pool Bar- Fuel Coffe Co.- Studio Disco Bar & Lounge- Blue Lagoon – Lazy River Grotto Bar- Blue Crush Bar & Grill- STAR Class ™ Pool Bar (Extra Cost)- STAR Class ™ Bar (Extra Cost)
- Various Restaurants- Socal Gourmet Empórium (Buffet)- East & Sushi Teppanyaki Bar (Japanese)- Sunset Strip Steakhouse & Grill (Steakhouse)- La Cocina (Mexican)- Gusto Italian Trattoria (Italian)- Sutra Indian Restaurant & Hookah Lounge (Hindu)- Overtime Sports Bar (Snacks)- Guy´s! Burger Joint (Hamburgers)- The Shores Beach Club & Restaurant (Seafood)- 6th Sense – Chef´s Table (Extra Cost)- Star Class™ - Bar & grill (Extra Cost)
- 24-hour room service†
- Beauty shop/salon†
- Exercise gym
- Lounges/bars†
- Pool†
- Restaurant†
- Shops and commercial services†
- Spa†
- Convention Centre†
- For more information, please contact weddings@planethollywoodhotels.com
† Fees may apply
- Fitness center on-sitePumped Fitness center
Enjoy a first-class work out with professional instructors, daily classes and the latest cardio and strength-training equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.
- General †Signature EventsPlanet Hollywood sets the stage for fun with monthly special events and daily activities! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.
Lazy RiverCalling all stars! Grab your towel and come cool off at the pool and lazy river.Jurassic Splash Park
Shipwreck Cove – Water slides
LabyrinthGuests can wind through the Labyrinth and choose their own adventure as they work their way to the center of the maze. Spoiler alert: watch out for dead ends.
PH Experiences ($)Designed for those who want to be dazzled by the wonders of nature and crave memorable adventures, PH Experiences is the ultimate lineup of unforgettable excursions. Explore new places with curated adventures and discover the wonders of our famous destinations.
- Miniature golf †Mini-golfChannel your inner Happy Gilmore with our nine-hole mini-golf course! Ideal for all ages to enjoy, the course was designed exclusively for Planet Hollywood and is the perfect way to spend an afternoon of fun.
- Spa †PH Spa ($)Transform yourself from the inside out at the PH Spa, a tranquil haven inspired by a blend of Cancun’s natural elements and Hollywood’s Golden Age. Our celebworthy treatments feature Eminence Organic Skin Care products, a renowned organic brand committed to protecting your skin and the future of our planet.
PH Beauty Bar ($)Our beauty bar is perfect for guests who want to feel a little fancy when they walk the red carpet or learn about products for healthy skin - it is also a great spot for our brides, grooms and wedding parties to get ready for their big day.
- Theatre †What’s a trip to Planet Hollywood without a front row seat to a good movie? With a capacity of up to 76 people, the theatre is the perfect to catch a screening of fan favorite movies and classic films playing throughout the day.
- Water activities †FlowRider® ($)Hang ten on the ultimate surf machine! From kids learning how to surf to adults that have been riding for years, FlowRider® lets you rip, tear and shred endless waves.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3444 reviews
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Feb 20, 2025Lovely friendly staff
We booked a last minute trip and were celebrating my husband’s birthday & our wedding anniversary, on arrival at the hotel we received a red carpet applause from all staff, nice touch, and were directed to check in & given a welcome drink, check in was quick & painless, we had booked a swim out room, which was lovely. TUI put on a UK guest night with food & darts, at first I thought it sounded a bit naff, but we went & the ‘Luke Littler’ came out in me, well actually I realised I couldn’t hit a dartboard to save my life!! Anyway on this evening, the food was lovely & plentiful, we met some lovely staff, Itai, Guest services, in particular, as I mentioned the occasions we were celebrating, and he helped organise a couple of surprises for us, making our stay all the more memorable. We also frequented the gym, which had great equipment & even pickle ball, tennis & basketball courts, lovely staff, in particular Abigail, always smiling & willing to help! We spent our wedding anniversary in the Teppanyakie restaurant, which is amazing & our chef , Efrain, put on a great show & cooked up a storm.
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Feb 20, 2025
Smile vacation
The people are so nice here, the personal here is very comfortable, you make the service by the restaurant is very good, the food y a little spicy sometimes but is good, about everything good. My favorite show is vanguard party cause is very fun. The entertainment is good, Mar, Noemi, Arleth and Mariana are so :-), I love them they are so funny
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Feb 20, 2025
Wonderful 40th birthday trip!
We had an amazing trip! We got a Star Class swim out room, which was incredible. Our Butlers, Juan and Mafer, were both so wonderful. They were helpful and took care of everything we needed. Mafer even surprised us with dessert and sparkling wine one night for our birthday celebration! Victor Avila at the Adult Scene lobby bar made amazing espresso martinis and hooked us up with cobra shots. Our only complaint was the nightlife and the music. At both the club and the pool it was mostly techno beats which just isn't our vibe. The club was dead every night, probably because of the music. Other than that, our trip was perfect!!!
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Feb 20, 2025
Wonderful Experience
Just spent a wonderful two weeks at Planet Hollywood- Starclass, adult scene. The beach is amazing as are the staff! Susy and Molly are the absolute best butlers - looking after our every need. The restaurants were great as was the drinks. If booking an ocean view room, ask for building 11, room 501 which had an amazing view!!! Thank you ph for a great vacation and we hope to be back again.
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Feb 20, 2025
Fun in the sun
Great service at restaurants and bars Our butlers Edwar and Angel were wonderful We enjoyed Allen s humour We had delicious food and excellent drinks The beach was very nice, a little bit of seaweed but not bad I had fun at Bens aquafit class too Our ocean view room had the best view
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe Environmental Sanitation Tax of a minimum 33 MXN (approx. $2.50 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.