Pineapple Beach Club - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5875 reviews

• 

  Pineapple Beach - Family & Friends Trip - Amazing!

  Below is a review of our stay with Family & Friends - January 21st through February 1, 2025. Arrival: You are greeted at the door. They have you come in and have a seat before they explain everything to you. You are welcomed with a nice glass of Rum Punch and given a wet wash cloth to cool you down. Then they will have you fill out paper work. Then you are taken by golf cart for a quick tour of the resort and to your room. Resort: The resort is very nice and spread out. Maintenance team are always working hard trimming, mowing and planting flowers. They have a area called Turtle Harbour where they have at least 20 turtles living. It's actually really cool to see. Be hind that are the babies. You can download a map of the resort for your viewing and getting to know the resort. Beach: The pictures of the beach on the Pineapple Beach Club web site is a little deceiving. It looks bigger than it is. However, it is really a nice beach! If you walk down toward the right towards the rocks that area is calmer. You can also feed the fish down in that area. Really cool fish. People like to snorkel in that area as well. That area is also for locals and where excursion bring people to snorkel. I will tell you the beach out front of the resort is private and only the guest of Pineapple can use that area. There is security too make sure that happens. You will see seaweed get washed up, but maintenance brings out a tracker to rake the seaweed up every morning. I personally think the beach is great. I will tell you though.....there are no seashells. Pools: There are 3 different pools. 1. Tickled Turtle Pool - This pool is hidden in between rooms. You do not see any beach. There is a bar there as well. This would be for guest who wants quiet. 2. Infinity Pool - This pool is nice to take pictures, but is also consider a "quiet" pool. There is even a sign that reads: Shh, Please no cell phone, vacation at work. Believe it or not.....the chair at this pool are the first to go. There is a bar close by. 3. The Main Pool - This pool is where they will hold water aerobics. Where the partiers like to drink and have fun. The main pool has an upper deck. This is the pool our group spent most of our time. I will tell you the pool water is cold at first, but you will get use to it quickly. There is a bar close to this pool. There are waiter and waitresses that come around a time or two. We usually had to get our drinks. ***Pool towels are hard to come by*** You do have two in your room, but there are hardly any around the pool. If your up early you may get one, but it seems as if they cannot keep up with the demand on the towels. Just take yours back to your room to dry. The Rooms: I think the rooms are very nice and spacious! Although they do need some upgrades. We had a king bed, frig, dresser, closet, umbrella's, shower, etc. We had a porch for our room. There is a safe in your room. You will be given a lock and key when you arrive for your safe. If you lose this it will cost you $100.00. You will be given room keys, if you lose those I believe they will charge you $25.00. There is a ceiling fan and AC in your room. Hot water was an issue for us. We had to turn the shower on and let it run for a few minutes before we even had warm water. The house keeping only comes to you room every other day. They do not come daily. Your small frig in your room is filled for you on the first day with two bottles of water. ***Note: keep your water bottles and refill them at any restaurant or bar.*** I suggest you bring your own water bottle or cup. You can get that filled up. Restaurants: You have choices and I will describe their cuisine 1. The Outhouse - What a name....lol. This place is open for lunch only. IT IS THE BEST PLACE for lunch. Homemade BBQ ribs that fall off the bone, BBQ chicken, corn on the cob, numerous salads. This place is VERY popular. You can walk up to the Outhouse or ask for a shuttle. The view is amazing! When you get up to the top you will see so many people who have made boards with their family names, or girls weekend, weddings, anniversary, etc., and year they were there. You can bring your own or ask the beautiful lady who actually prepares daily the meal if she has any boards. She sometimes has them for you to make your sign. Our group made one;) ***HINT: GO TO THE OUTHOUSE ANYTIME AFTER 1PM! There will be no line.*** 2. Chef Pietro's: This is Italian. Very good! The Lava cake and homemade ice cream is to die for!!! 3. Topaz - This is the main restaurant that serves breakfast, lunch, and dinner. They have different cuisines each night for dinner. Breakfast and lunch is also served here. I will tell you, lunch at the Topaz is not very appealing. Thats why the Outhouse is so busy! 4. Pelican Snack Grill - This is where you can get chicken wings, hamburgers, etc. At night from 6pm to midnight, they serve great pizza!!! 5. Pineapple Grill - The food is good, but the service is very slow! 6. Orchids Steakhouse - We did not eat here as there is a $40.00 per person surcharge. We did hear though it is very good. You must make reservations for the Chef Pietro's, Pineapple Grill, and Orchids. Guest services opens at 8:00am for reservations. Be in line early if you can. Activities: They do post by the bar and at the coffee shop their daily activities. We participated in bead making. They also have T-shirt tie-dye, sip & paint. They have croquet lawn that is nice, billiards table by the main bar, pickle ball courts although we could not play early morning because they had a big group of pickle ball players who reserved the courts. Staff: The staff is amazing! Some of our favorites where AnnMarie, Andijah and her side kick:), Triscia, Ashley, The lady who makes the awesome food at The Outhouse. There are so many to keep track of. Everyone is so friendly and want to make sure you are enjoying your stay. Excursions: Our group did the following excursions.... 1. We had a ladies day of shopping in St. Johns. Even though there are about 6 little shops on the beach, prices are less expensive in town! You can sign up for that right at the resort. 2. Devils Bridge- You can walk to this or take a taxi if you cannot walk. The view is very nice. 3. Academy of Rum - This was a lot of fun! You make your own bottle of rum to take home after you have six different tasting's of their rum. You create & flavor your own rum. Once done they will seal it so you can take it home. You even get to name your own rum. Ours is: Tum Tum Yum Rum:) 4. Shirley Heights - You take a taxi to this place. The most popular place for sunsets. However, our sunset would have been beautiful if the dang cloud would have not covered it up completely. We did get some good pictures before it hit the cloud. There are several different excursions to chose from. They lady who runs that counter is super friendly and knowledgeable. Over all this is a great place to go and relax. People are so friendly including quest. This places just makes you smile. I hope this helps and if you have any questions, please ask.

  Feb 04, 2025
• 

  Overall a wonderful resort, but improvements are needed.

  This was our second visit to the Pineapple Beach Club having vacationed there in March 2024. The improvements to the outside reception area were beautiful and the remodeled Topaz Restaurant was quite impressive. Our room was more than comfortable with its many amenities. Better TV reception would have been nice for the times we did watch. We were there at the time of the AFC and NFC championship games and there were amassed fans in front of the coffee shop and the Acqua Bar trying to watch the games. The Eagles game was streamed from a computer with its constant buffering interruptions. A large screen TV at the large bar would have been welcome. We did notice a major shift in personnel as compared to March 2024; many of the older staff seem to have moved on replaced by much younger individuals who were very respectful and polite, but frankly, untrained; we experienced a number of times where the employee just seemed lost. That is not the fault of the employee but rather management. The real complaint we had was with the food. While breakfast was abundant and delicious, frankly the chefs have difficulty properly preparing a variety of proteins for large groups of people: Servings of fish, while seasoned very well, were dry after sitting in a serving tray. Meats such as roast lamb and roast beef were served well done and again, dry to the point that even gravy couldn't moisten. I found myself sticking to braised dishes as much as possible so as not to be disappointed. Much improvement is needed at the Topaz. I saw a few other apparent cost saving measures which were disappointments: Lesser quality scotch was all that was available at any bar; the Acqua Bar ran out of tonic water early in the week and lemons and limes were unavailable for a number of days. Overall, we once again had a wonderful vacation and Antigua and the PBC are for the most part terrific. There are some areas where management has to pay better attention if they wish to be known as a premier resort.

  Feb 03, 2025
• 

  You are precisely my cup of tea

  Taking an early morning flight meant arriving in Antigua & breezing through Customs. Cab ride had 3 couples & after dropping 2 couples at the Verandah, we arrived at our happy place. We noted the lighted Reception sign, the now covered area outside Reception & a covered area with cushioned chairs by the fountain. We checked in & were given 2 card keys & the safe key in block, offered a rum punch or fruit punch, but no cold hand towels. The capable Clinton loaded us into a golf cart, showed us our room, same room we requested. New drapes which somehow had the same problem as the old ones & did not close properly. Gone were the dark pendant lights, replaced by bright globe lights. The 2 beds now had white wood bedframes. Wicker headboard replaced with paneling. Wicker chest of drawers which stuck & squealed whenever opened is replaced by a white wood chest of drawers which opened & closed without protest. On it were a fruit plate, a bottle of Merlot, wine glasses, a welcome card & letter with info on the specialty restaurants & dress code. Above it was the TV with CNN & MSNBC, but no FOX Sports (disappointing for those Eagles fans). The mini-fridge with 2 small bottles of water is now inside a white wood cabinet, the top of which had a kettle & coffee maker. The bathroom was the same with extra towels, toiletries & 2 blue beach towels. The hair dryer did not respond to efforts to resuscitate it & I pronounced it dead at 1830 hrs., reported it to Reception & promptly got another one. Same wobbly toilet. There is an ice machine near the Aqua Bar which had ice water dispenser with a tray of glasses or if you want to refill your water bottles. Chef Pietro's has a new sign & is now enclosed & air-conditioned, with new floors, tables & chairs & a comfy waiting area. Dinner at the Topaz revealed more changes: a new sign, white-painted posts, new tables & chairs, new white floor, big white fans, new remote-controlled screens on 2 sides for windy, rainy days, in white, of course. Gone is the step up to the buffet area, replaced by a slope. Food was good & the drinks helped us go to bed early. Many new staff, but we were happy to see familiar faces & they us. We were up early (like dark early) to decorate our umbrella with lighted pineapples & coconuts. Breakfast at the Topaz is not to be missed. The variety, the smoothies, the egg station with Jo-Ann & her magic spatula. Plus, if it rained overnight, you were rewarded with a rainbow at breakfast. We liberated some bread for the fish. Delanie has moved on, but in her place is the lovely Nicole who got my husband's number right quick. After breakfast, off to Guest Services in the lobby, to make reservations for whatever was open. Guest Services opens at 8:30 a.m. & not a minute sooner & somehow there's already a queue. Gone is the activity chalkboard which is replaced by printed daily activity notices at the Aqua Bar & at the Gift Shop & somewhere else. On to the beach. The yellow towel closet is stocked early. Used beach towels should be placed in the square bins on each side of the beach. Most days there was beach service with the lovely Monique & Kyle. The Aqua Bar is a short stroll away. There are restrooms nearby. The white anchored floating rings were popular. Aside from the beach loungers, there were cabanas on the beach by the Topaz. Seaweed was not a problem when we were there, unlike some years. The Watersports hut was busy with catamaran rides & was in good hands with Bobby & Francesca. We fed the fish at the far end of the beach & met lots of friendly people. If you want to listen to music on the beach, invest in a good pair of earbuds. 'Nuff said. We were lucky to meet Mika, the dog, who escaped from her home up on the hill several times. Then it was time for lunch. Bring a folded beach towel to sit on if your swimsuit is still damp. At lunch at the Topaz, we tell each other we are only having a salad. We had a salad alright & a lot more. We needed dessert like we needed a ruptured appendix. Lunch at the Outhouse (new sign) was fun, especially with the smiling Arleen. There is the "quiet" infinity pool by the Aqua Bar. It also has screens on the walkway side. The main pool is by the main bar & the Pelican Snack Bar where you can get pizza, burgers, hot dogs, fries, wraps, etc... Then there is the Tickled Turtle pool which also has a bar. The coffee shop with the lovely Renee, has coffee (duh), tea & fruit cups, sandwiches, pastries & ice cream. They no longer charge for blended drinks. There is a covered sitting area outside. Nearby is the Gift Shop. I was disappointed to hear that they will no longer have the Pineapple Beach Club caps. Please bring those back. We enjoyed dinner a few times at the Pineapple Grill & caught up with the lovely Delta & met the ginger cat. Same thing with Chef Pietro's with Joyce & Monetta. Most dinners were at the Topaz where we met the tuxedo cat. Throughout our stay, we offered to take photos whenever we saw people taking photos of each other. You could say we were paying it forward, remembering our very first time at PBC decades ago. One day, at the beach, we made a video call to friends in England. Our British friends with us at PBC & those in England all met here years ago & have come back almost every year. This one friend with us proceeded to tell them that he has dementia, but he remembers them & us & Pineapple Beach. I had to look away. It was apparent he felt safe here. Which brings me to the breakfast waitstaff. I observed & noted their kindness to our friend & showed my appreciation in a tangible & generous way. If or when I get dementia, I hope my memories of Pineapple Beach will be among the last ones to fade away. As always, we are grateful to Sanjay & Amber for making good things happen.

  Feb 02, 2025
• 

  A slice of paradise at Pineaaple Beach Club!

  We stayed at Pineapple Beach Club for 6 nights 15-21st January and where do I start! From the minute we arrived we were made to feel so welcome and instantly started to relax in this beautiful place. Our room wasn't quite ready so we headed off for lunch & drinks and were whisked off to our gorgeous ocean view room (block 700) later that afternoon. Thank you to the amazing staff at reception for surprising us with a bottle of fizz for my 40th birthday and allocating us such a wonderful room! We thoroughly enjoyed our stay, especially lunchtime walks up to the Outhouse for the best BBQ ribs and the stunning views. The food at Topaz suited us for breakfast & dinner and offered a great selection during our stay (we didn't try the specialty restaurants). The highlight for me was the Friday night beach BBQ, a fantastic experience! The effort that goes into setting this up must be huge. We also enjoyed Pelican snack bar, the burgers were great. The coffee shop was also a lovely addition, look out for Ginger the cat. During our stay we took a trip through Bo Tours with the Pink Panther crew- if you can tear yourself away from the beach- we would highly recommend the half day tour (Devils Bridge, Betty's Hope, Shirley Heights, English Harbour + Nelson's Dockyard and Pigeon Point Beach). A great way to see some of the highlights of the island if you're shorter on time as we were. Remember to take extra cash or credit card for the entrance fee into Nelson's Dockyard (which includes entry to Shirley Heights) which was $15US. In all we absolutely loved our stay in paradise and were very sad to leave. The resort has a really laid back atmosphere with a genuine, authentic feel, please don't change! Thank you to all the staff at Pineapple Beach Club, you made our stay unforgettable, we will be back!!

  Feb 01, 2025
• 

  spectacular beach, charming hotel and amazing staff all around

  Great Vacation in Antigua My partner and I recently returned from 2 weeks in Antigua. Our first week was spent at the pineapple beach club in Dickinson Bay. We stayed in an ocean view room on the third floor in one of the three buildings on the hill. The room was beautiful and the ocean view was amazing. To get down to the pool level was 72 stairs with walking in between. We didn’t mind the walk, but for anyone with mobility issues that would be a problem. The food and entertainment was very good. It is a small resort and extremely laid-back. You never felt crowded and guests were very friendly and mingled with each other The highlight of this resort was the spectacular beach. The only downfall was beach service was nonexistent. In seven days we saw a server on the beach only once or twice.

  Jan 29, 2025