What We Love
- All-inclusive everything: the cocktails, the grub, the utter luxuriousness of it all.
- Royal Service - an exclusive boutique hotel within the resort, complete with butler service.
- Squeezing every ounce of stress out of your bod with hydro-massages, facials & the private gym.
- Feeling Zen with YHI Move classes that includes Prana, Power and Hatha yoga. Namaste.
- Getting your craft on with classes for making cocktails, sushi, stained glass, candles and more.
- The Kids Zone - water games & art workshops. For teens, DJ classes & mangrove tours.
Things to Know
- Only 35 minutes from the Punta Cana airport. Your dream vacay will be here zippity zip.
- Rally or beat the swim trunks off your opponent on four tennis courts. A little rivalry never hurt anybody.
- You can tee off at the world-renowned Cocotal Golf & Country Club. Bring your A game.
- In the surf, you can dive into kayaking, snorkeling and scuba diving (for certified drivers).
- On terra firma, there are guided hikes, bike tours, a rock climbing wall, paddle tennis and more.
- There's killer entertainment: live music, Latin & Dominican parties, but that's just the tip of the beachberg.
Resort Details
- AquaThe Renaissance of Italian cuisine with a wide range of salads and select pastas. Family-friendly.
- BanaAsian fusion, sushi & teppanyaki. Family-friendly.
- Fuego Latin BistroFuego is a fusion that accents the fresh ingredients from Latin American. Family-friendly.
- Gabi BeachOcean front international A la carte breakfast, lunch and dinner with seafood specialties. Family-friendly.
- GABI CLUBInternational breakfast and lunch. Contemporary fusion for dinner. Available for Royal Service. Family-friendly.
- La Palapa*Offers international buffet for breakfast and lunch and Latin fusion with Brazilian flair for dinner. Adults-only.
*Exclusive for Royal Service - MoleFeaturing a variation of the traditional and contemporaryMexican cuisine with innovative presentations. Family-friendly.
- NaosTravel the world enjoying the best International cuisine with an extensive and varied show cooking buffet. Discover a culinary oasis with delicious dishes made right in front of you while you sit by the pool and enjoy stunning sea views.
- The GrillSteakhouse with an Argentinian touch. Family-friendly.
- Various Lounges/Bars- Lobby Bar
- Fun Pub Bar
- Casino Bar
- Pool snack bar
- Beach snack bar
- Sakura Bar
- Hibiscus Bar - VentoContemporary Mediterranean cuisine. Family-friendly.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Banquet facilities†
- Bell staff/porter
- Bicycle rentals
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Banquet facilities†
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Please contact romancebyparadisus.com for more information.
† Fees may apply
- Bike rental
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- Gambling †Slot machines
American Roulette
Caribbean Poker
Black Jack - Golf location (onsite/nearby) †
- Hot tubThere are 2 indoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water SportsScuba diving
Canoeing
Windsurfing
Water biking
Diving - PoolThere are 3 pools on-site including a jarge free-form pool with swim-up bar.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 4 lit tennis courts on-site.
- Golf †Golf course located within 5 miles of the property.
- On-site EntertainmentLive Music and different shows every night.
- Manati Park
- Altos de Chavón
- Isla Saona
- Santo Domingo
- Other Local AttractionsVery interesting and funny Tours (excursions)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16715 reviews
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Nov 30, 2024Paradisus Grand Cana
We spent our family vacation with all our children and grandchildren. This was a family friendly resort. The experience was elevated by the staff. Onil was our family concierge. He was phenomenal! He addressed all our wants and needs efficiently and quickly. Fransua was also great! He makes things happen! We give him a 10/5, he was so good. Adonis also made our vacation exceptional. He was so helpful in making our trip exceptional. This is a beautiful resort that caters to the people. We highly recommend the family concierge experience to elevate your vacation.
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Oct 10, 2024Avoid at all costs - spend your money elsewhere
AVOID!!!!! You’ve been warned Resort and upkeep is amazing but staff leave a lot to be desired Items stolen and hotel refused to review cctv footage of stolen valuables - you do the maths why this might be the case. Refused to let me take a copy of the incident form and also refused to let me speak to management. (Mr Jorett) which are all very reasonable requests avoid at all costs. NEVER EVER RECOMMEND!!!!!!! Avoid!!! Meliá - you need to review which hotels use your brand name as its the worst experience I’ve ever had
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Oct 09, 2024
Elvis Santa Maria- Paradisus Beach Service
Elvis Santa Maria had been serving us on the beach every day of our vacation. After the first day, he had our chairs set with towels prior to our arrival on the beach. His service has been top notch. It has been such a pleasure to have someone look after us the way that he has. 10 of 10
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Aug 16, 2024
A True vacation
We have come twice now to Mascalzone to eat and this place has the best servers! Wilmina is so good and cheerful. She recommended the pasta we ordered and paired it with a fantastic wine from Chile. She kept checking on us to make sure everything was to our satisfaction. We will be back again before we leave 🙂! It made our stay at Palma Real very pleasant!!
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Aug 16, 2024
Worst never back again
Probably the worst experience I ever had in my life outside or inside a Resort. This guy keybyn entertainment supervisor was trying to take my 15 years daughter to a bathroom to touch her or do something else thank god she could scape from him. He was always pretending to be the good guy around the pool please people be careful with this guy.
- AdvisoryDress Code Formal dress apparel is required to access all restaurants in the evening.
- AdvisoryA room service delivery fee will be charged per room service delivery. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.