What We Love

  • Lounge poolside with gorgeous views, cocktails, and ocean breezes.
  • The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
  • Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.

Things to Know

  • Upgrade to the Family Concierge suite for personalized service and extra perks.
  • You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Wrangle the kids and escape to this all-inclusive haven that is full-on fun for the whole family. Paradisus Playa del Carmen delivers activities, entertainment and luxurious dining. What’s not to love here?

All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Treat yourself to a much-needed date night and dine at one of 22 restaurants and bars while the kids enjoy some time at the Kids Zone. The spa and fitness center are loaded with treatments, exercise classes and plunge pools for you to enjoy. If you just want to relax, comfortable beds and spacious balconies provide the ultimate relaxation. For an upgraded experience, opt for a Reserve Suite and enjoy a wide range of adults-only or family-friendly amenities.

Dip your toes along the sandy shores – dreamy vacations like this are what you’ve been waiting for. 

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2011
Last Renovation: 2011
Suites: 910

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Resort Details

Dining

Guests can choose from a variety of restaurants and bars to enjoy delicious cuisines.
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Amenities

Room service, a spa, housekeeping and more amenities are available.
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Activities

The resort offers nearby golf, an on-site pool, children's programs and more fun activities.
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Hotel Advisories

Advisory A minimum mandatory Environmental Tax of $20.00 pesos (approximately $1.00 USD)per room, per day, will be charged and collected by the hotel at check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory The hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 33.00 Mexico Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16269 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vacation spot

    Great spot for a family vacation. Pros - unlimited towels by the pool - free room service - access to adults area when needed Cons - the dinner reservations fill up fast Not enough shade on the beach Overall a great experience will come back again.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Roberto working in Celsius and the pirate pool is so great!

    Roberto in the Celsius has given all of us amazing service!!! We have had him in the restaurant and when sitting by the pirate ship pool. I am here with 15 other people and we all love Roberto for how well he looks after us. He is truly amazing and goes out of his way to be so kind. My granddaughter was crying and he brought her a balloon dragonfly and saved all of us!!! Brilliant, brilliant. Thanks Roberto

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kids club

    We have been to Paradisus 4 times as a family and the biggest reason we return is for the kids club! YESSENIA treats our kids like they are her own! She is attentive, fun, and my kids leave knowing more Spanish than when we arrived! I know my kids are safe with her in kids club. 5/5 recommend going!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Would stay again!

    Amazing experience. Took the trip with my family. Very family friendly resort. Great service, food and hotel rooms! Highly recommend the VIP package for the ultimate experience! The vip experience included a vip restaurant, pool, personal butler, and dinner at the steakhouse. All in all it was incredible! Would go again.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Bartender

    Raymond from Paradisus Fahrenheit pool had great customer service! His service was great he is a great bartender, he knows his drinks and everything! Super friendly knew every drink for every everyone’s vibe level!Rene and Isabelle also had great customer service!

    Nov 20, 2024