Resort Details
- Holua Poolside Bar & LoungeFor an upgraded island-inspired poolside experience, Holua serves fresh appetizers, entrees, snacks, and signature drinks for lunch and dinner by the sprawling resort pool. Order tropical cocktails, wraps and salads, desserts and frozen cocktails at the relaxed bar or stay cool with waited service. Menus feature locally sourced ingredients, fresh-catch seafood, and deliciously paired combinations that highlight the flavors of Hawaii's Big Island.
- Piko Coffee & Wine BarOur newest dining option is centrally located in our resort and the perfect spot to come together to fuel up or wind down. With tasty dishes from our chefs made with fresh island ingredients and freshly brewed Kona coffee, make this your hub for discovering the Kona coast. Open daily for all day dining from 6am - 10pm
- Wailele Café
- Car Rental Services†
- Coin operated laundry†
- Exercise gym†
- Game room†
- Ice machine†
- Pets allowed†
- Pool†
- Smoke-free property†
- Spa†
- Sundry/Convenience store†
- Car Rental Services†
- Coin operated laundry†
- Exercise gym†
- Game room†
- Ice machine†
- Pets allowed†
- Pool†
- Smoke-free property†
- Spa†
- Sundry/Convenience store†
- Valet parking†
- Wireless internet connection in public areas†
- Business Center†
- Meeting Facilities†
- • 22 acres of outdoor oceanfront venues
• Wedding chapel boasts stunning views of the bay, ideal for romantic sunset ceremonies
• Customized catering menus, crafted by our talented culinary staff, are available
• The Ulu Lounge at Rays on the Bay is a wonderful venue for relaxed rehearsal dinners From venue décor to room blocks for your guests, our wedding planners will take care of every detail.
† Fees may apply
- Fitness center on-site †
- General †-Activities desk
-Aloha Center (cultural activities)
-Club Le‘a Le‘a (family game room)
Guest Activities
• Guided cultural tour
• Manta ray viewing
• Hula lessons
• Ukulele lessons
• Lei-making
• Hawaiian language classes - Pool †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
85 reviews
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Jan 30, 2025Enjoyed the V47 club
Tessa Pua was very helpful at the v47 club and the happy hour and the breakfast spread was fresh and tasty. Enjoyed the various fruits and pastries and different entries. She was very friendly and accommodating when we arrived at the end of the happy hour. Also enjoyed the pool towel service and the pools.
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Jan 29, 2025Poor management
The hotel is fair. Restaurant food is below average and expensive. The hotel store is also very expensive. On 1/28/24 we purchased containers of poke and edamame for our dinner the following day and put it in our room refrigerator. On 1/29/25 we returned from our 11hour tour to find our food frozen. I immediately went to the front desk, with the frozen poke and edamame. The woman and the front desk was no help. Never asked my name or room number. She said she would get the manager. When the female manager came out she asked what the issue was. I showed her the frozen food and her first response was “ well we can microwave it” I explained it was poke and apparently did not care. Once again never asking for my name or room number. Needless to say they did nothing and it was too late to go anywhere for dinner. So beware
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Jan 27, 2025
Great Place to Stay on Big Island
The trees/grounds are kept up daily. The rooms are good size and were clean w/ modern furniture. The mattress was soft for me, but that is personal preference. We saw whales off the pool deck. The only negative, non valet parking was not free.
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Jan 25, 2025Sadly dissapointed…
We returned after a few years break and were sadly disappointed. We visited this property since our kids were small and watched it change hands several times but this time I don’t know if we can return. They have changed the good things but doubled down on the bad? 1 took out the restaurant by the ocean and created a “bistro style dining” option. 2 the bar is only open till 5pm. This makes the dining options ver slim and creates a “food dessert scenario” 4 they took out the option of sunset club. 5 every restaurant was badly understaffed and even though the staff were really good and my husband spoke to the manager about a lunch that took 2.5 hours we got the impression that they could honestly give a sh*#. 6 they took out the kids games room with billiard tables and shuffle board. Finally, They boast a 60 million dollar renovation and my suspicion that every contract was an insider job because they layout has suffered, the decor has been muted, they have replaced natural beauty with flat screen TVs and the whole vibe has been gutted. This leaves me to wonder if they are trying to purposefully?
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Jan 25, 2025
Tracey Ann - super star!!
Tracey Ann was great ! ❤️ will be coming back to eat she was very good to my daughter and myself -birthday vibes was very special time. The food was great. Also, make sure you get the dessert. Worth every penny. It help's when you have great staff. I see coming back here very soon . -alohas
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Extra Person Fee: US $25 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Valet Parking Fee: US $35 per day, per car Self Parking Fee: US $25 per day, per car Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryPlease pardon the inconvenience while we undergo our revitalization efforts to enhance the resort. Although some parts of the resort are renewed and open (lobby, 70% of rooms, pool, fitness center, restaurant space), some visible projects will continue through April 30, 2024. All guest services and activities are available. Spa facilities are closed through 2024.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $35.39 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18