What We Love
- There are three sparkling pools including one for the kids.
- Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.
- The kids can hit their own club with supervised activities, and you can head straight to the spa.
Things to Know
- Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.
- Upgrade to Royal Club and get extras like exclusive restaurant, concierge & whirlpool.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Beach ClubSnack bar serving late morning snacks and lunch.
- La CarretaGourmet restaurant serving A la carte breakfast, lunch and dinner.
*Restaurant exclusive for Royal Level Guests - La PiazzaPizzeria serving late night snacks.
- La PosadaBuffet, serving breakfast and dinner.
- Los OlivosOffering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
- Mexico LindoOffers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
- Various Lounges/Bars- Lobby Bar
- Relax Bar (adults-only) and Pool Bar
- Beach Club Bar
- La Mision Bar and Disco
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wi-Fi
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Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.
The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteActivity programs for children with a playground area under adult supervision.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 indoor hot tub.
- Motorized Water Sports †- Jet Ski
- Parasailing - Non-Motorized Water Sports- Snorkeling
- Sailing
- Kayaking
- Windsurfing
- Water polo - PoolThere are 4 pools onsite.
- Sauna
- Spa †
- Tennis courtThere are 2 lit tennis courts onsite.
- On-site EntertainmentMexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
- Chankanaab Park
- El Cedral Arqueological Zone
- Punta Sur Park
- San Gervasio Archeological Zone
- Other Local AttractionsThe Tequila Factory, The Discover Mexico museum, etc.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9529 reviews
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Apr 16, 2025Nice secure resort, great location for diving
Great location for diving, nicely kept grounds and excellent staff. The food is slightly better than average for an all-inclusive, but the à la Carte restaurants are only average. The main bar is not well stocked and is always short on proper glassware and simple items like olives. The bartenders, however, are excellent. The rooms are generally clean and comfortable, but the air conditioners need replacement. There are no longer any balconies except on building 16, and there are no in-room safes in building 10. Things like face cloths and spoons that will fit into a normal human mouth are in short supply. Be advised that 90% of the beach as seen in the resort photographs, no longer exists. It was washed away by hurricanes over the past years, and now the ocean laps up against the main pool wall.
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Apr 16, 2025Spring trip.
Beautiful resort. Very clean. Fantastic staff. Loved the wildlife. The vegetation. Toured the entire island. Very safe areas. Great food. Good drinks. A few smoking areas for us smokers. Beach is struggling due to erosion. Unusual winds for that area. Lots of seaweed. Water Very murky a few days. Great snorkeling trip. Would love to hear a little more north American rock and roll music. Overall it was a fantastic place. Would return in the future for sure.
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Apr 11, 2025
Excellent vacation. Very relaxing.
We have travelled to many resorts throughout Mexico and this is one I would highly recommend. It's not a party resort. It's quiet and the grounds are beautiful. We had a deluxe room which was on the first floor. The rooms were very nice and the bathrooms are quite large. There are no balconies, so if you like to sit outside of your room the first floor has patio doors and bistro sets outside of your room. The food at the buffet is excellent and there was never a line up for food. The al a cartes are just as good. The beach is small and eroding but the ocean was beautiful except for the seaweed. No complaints at all.
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Apr 10, 2025
Unforgettable experience
Amazing people! Service incredible. We had a very special birthday party with Capitán Aurelio and his team Miguel, Ingrid and Ruan Cervando. Table at Coral was beautifully de decorated. And we had a delicious birthday cake. Plus an amazing dinner. Thank you for the wonderful service!
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Apr 10, 2025
7-Day All Inclusive
This was an amazing resort, and I would recommended it to anyone.The surroundings, staff, service and amenities were of the highest standard.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 Mexican Pesos (approx. $4.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed