What We Love
- Whether you are gearing up for scuba diving, snorkeling, water polo, or water basketball, the resort team has got you covered.
- The Metamorphosis Spa offers aloe Vera body wraps, shiatsu massages, and more. Transform yourself, body & soul.
- An in-water jungle gym, water-spraying palm tree and massive frog to entertain your children.
Things to Know
- It's just a short 25 minute drive from the airport.
- Spectacular golfing is only 20 minutes away at an 18-hole, par-72 course designed by Juan Manuel Gordilla.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Various Bars- Lobby Bar I Alhambra- Lobby Bar II Marien- Bohio Bar- Swim-up Palmeras- El Mirador Bar- Sport Bar “Strikers”- Disco Bar “Hurricane”- Theatre Taino Bar
- Various RestaurantsBuffet Alcazar :BreakfastDinner**
La Hacienda:Light Lunch (a la carte)*
Via Veneto (Italian)*
Tokio (Japanese)*
Paris (French)*
La Hacienda (Mexicano)*
Marenostrum (Fish & Meat)*
Rincón Criollo (Dominican)*
Marenostrum Beach Restaurant :Continental BreakfastBuffet brunch with champagneLunch buffetSnacksPizzeria “Don Simon”Marenostrum Restaurant: Evening snacks
Via Veneto, Paris, Tokio, La Hacienda & Rincón Criollo are NON- SMOKING restaurants. *All specialty restaurants for dinner have a Dress code: Casual-elegant. Ladies: No tank tops, shorts and beach sandals. Gentlemen: No sleeveless shirts, shorts, beach sandals. **In the Alcazar men are required to wear shirts with sleeves. The guests receive upon arrival pre-arranged invitations per room for our specialty restaurants according to the number of nights that the guest is staying.
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf,Offsite†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Civil ceremonies & renewal of vows packages available ($). For more information, please contact: caribe.weddings@occidentalhotels.com caribe.bodas@occidentalhotels.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini-Club (4 - 12 years) opens daily. Mini disco is open daily at the theatre.
- Direct access to a beach
- Fitness center on-siteFree weights, resistance equipment; open daily
- Gambling †International Casino on premises; open daily
- General †LAND SPORTS:Mini soccer field, rock-climbing wall and circus trapeze. Boccia, badminton, aerobics, table tennis and other indoor games, 3 lit tennis courts and 1 Basketball court. All activities are subject to demand and weather conditions.
DAILY ACTIVITIES:Each day’s schedule of activities is displayed in the Lobby Bar and by the poolside.Evening shows featured by our dynamic entertainment team.
NIGHT CLUB:Open nightly, For adults only Once a week there is a family The discotheque is NON SMOKING
- PoolThere are two (2) spectacular pools in the property.
- Spa †
- Water activities †Beach and pool volleyball, water polo, water basketball. Introductory lessons of Scuba diving with instruction in the pool included with equipment. There is a charge for dives and additional lessons ($), kayaks, windsurfing (lessons $) and sailing (only with guide) at the hotel beach are included. All activities are subject to demand and weather conditions.
- Golf †Golf packages available at reasonable prices (5-40 min from Hotel), for more information please contact Ext.4507
- On-site EntertainmentDaily changing entertaining evening shows, including the Barcelo Spectacular, Night Fever Show, Tropical Show, Fascination Show and the Flying Trapeze.
- HigüeyNearest city
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17828 reviews
-
Apr 22, 2025Highly recommend
It was my husband and my first time here. Maria is so special and makes sure everyone has a good time & feels included. Her warmth & energy is contagious. We didn't want to leave, and will be recommending this resort to everyone traveling to Punta Cana 🙏 The "David Especial" drink is also a must have. 11/10. We'll definitely return in the future 💗😙
-
Apr 22, 2025Not bad, I expected a lot better
The good: Public spaces: although the building was dated it was nice. Very clean. Staff cleaning and repairing the public spaces all the time. They could benefit from a paint job (get rid of the yellows and beiges of the 1990s), and retile. Beach: amazing. could use more chairs but it was a clean and aesthetically pleasing beach. Gardens and grounds: really nicely maintained. Nice pools. Well laid out to keep you moving around the resort without needing to walk too far. Pools: clean and well maintained, lots of room to swim. Needs more chairs! not so good: rooms: toilet didn’t work. I’m handy so i could repair it myself and had to everyday. There is no bathroom fan! tiles are all cracked and moved under foot. The tv was falling off the wall and placed angled to the ceiling and had dead spots. the balcony: they pointed a security camera right at our balcony and back door so we had to leave the curtain closed every time. My teenage daughters couldn’t go sun tan out there for fear of creeps watching. food: spam-like mystery meat everywhere, sausages, “bacon,” “ham” all the same weird processed spam meat. Lots of filler food but nothing actually good. Anything good was gone and never returned, leaving us with options like bananas fried with onions and peppers. Mashed potato patties with spam. The chicken pieces looked like they were separated in a shredder so you had odd bone bits in your mouth the whole time. The lines at the service stations were 30-40 mins long for the same food you get at the stations (yum spam again) Entertainment staff: they spent most of their time hanging out with each other. Save for one super aggressive one that would take peoples phones and make them write her a review on google. Mama-something. She took down your name and room number as though she will check in on you if you didn’t. Very off putting. bars: they put extremely bad alcohol into better bottles. I had to ask them to crack open the display bottle for real rum. They were reluctant to about 80% of the time. The mojito is nasty comes from the drink machine! the pina coladas were 95% water. The staff at all bars except the orange building were really rude and unfriendly no matter how nice you were. They cannot make drinks. Every mixed drink we tried was terrible. line ups: the buffet always had a line up out the door. the bars always had line ups because staff was too busy talking and moving at the slowest speeds you’ve ever seen humans move.
-
Apr 21, 2025
Stay
Loved how much the staff spoke english they were extremely friendly. Read some bad reviews and we didn't have anything bad to say
-
Apr 20, 2025
April Vacation
My personal compliments to Dominican Food Restaurant Chef for dishes prepared for my Birthday March31. Absolutely Fabuloso !.
-
Apr 17, 2025April 2025
Not fancy, but overall all a nice place. They definitely need to work on upgrading their bathroom. They look warned out, so it makes them look dirty.
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silencedThese guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
- Pet Policy : Pets Not Allowed