What We Love
- Whether you are gearing up for scuba diving, snorkeling, water polo, or water basketball, the resort team has got you covered.
- The Metamorphosis Spa offers aloe Vera body wraps, shiatsu massages, and more. Transform yourself, body & soul.
- An in-water jungle gym, water-spraying palm tree and massive frog to entertain your children.
Things to Know
- It's just a short 25 minute drive from the airport.
- Spectacular golfing is only 20 minutes away at an 18-hole, par-72 course designed by Juan Manuel Gordilla.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Various Bars- Lobby Bar I Alhambra- Lobby Bar II Marien- Bohio Bar- Swim-up Palmeras- El Mirador Bar- Sport Bar “Strikers”- Disco Bar “Hurricane”- Theatre Taino Bar
- Various RestaurantsBuffet Alcazar :BreakfastDinner**
La Hacienda:Light Lunch (a la carte)*
Via Veneto (Italian)*
Tokio (Japanese)*
Paris (French)*
La Hacienda (Mexicano)*
Marenostrum (Fish & Meat)*
Rincón Criollo (Dominican)*
Marenostrum Beach Restaurant :Continental BreakfastBuffet brunch with champagneLunch buffetSnacksPizzeria “Don Simon”Marenostrum Restaurant: Evening snacks
Via Veneto, Paris, Tokio, La Hacienda & Rincón Criollo are NON- SMOKING restaurants. *All specialty restaurants for dinner have a Dress code: Casual-elegant. Ladies: No tank tops, shorts and beach sandals. Gentlemen: No sleeveless shirts, shorts, beach sandals. **In the Alcazar men are required to wear shirts with sleeves. The guests receive upon arrival pre-arranged invitations per room for our specialty restaurants according to the number of nights that the guest is staying.
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf,Offsite†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Civil ceremonies & renewal of vows packages available ($). For more information, please contact: caribe.weddings@occidentalhotels.com caribe.bodas@occidentalhotels.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini-Club (4 - 12 years) opens daily. Mini disco is open daily at the theatre.
- Direct access to a beach
- Fitness center on-siteFree weights, resistance equipment; open daily
- Gambling †International Casino on premises; open daily
- General †LAND SPORTS:Mini soccer field, rock-climbing wall and circus trapeze. Boccia, badminton, aerobics, table tennis and other indoor games, 3 lit tennis courts and 1 Basketball court. All activities are subject to demand and weather conditions.
DAILY ACTIVITIES:Each day’s schedule of activities is displayed in the Lobby Bar and by the poolside.Evening shows featured by our dynamic entertainment team.
NIGHT CLUB:Open nightly, For adults only Once a week there is a family The discotheque is NON SMOKING
- PoolThere are two (2) spectacular pools in the property.
- Spa †
- Water activities †Beach and pool volleyball, water polo, water basketball. Introductory lessons of Scuba diving with instruction in the pool included with equipment. There is a charge for dives and additional lessons ($), kayaks, windsurfing (lessons $) and sailing (only with guide) at the hotel beach are included. All activities are subject to demand and weather conditions.
- Golf †Golf packages available at reasonable prices (5-40 min from Hotel), for more information please contact Ext.4507
- On-site EntertainmentDaily changing entertaining evening shows, including the Barcelo Spectacular, Night Fever Show, Tropical Show, Fascination Show and the Flying Trapeze.
- HigüeyNearest city
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17732 reviews
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Mar 29, 2025Truthful Review - Having family with us made it bearable
Pros – beautiful beach and view, well kept landscaped property, a la carte restaurant food was good, buffet you won’t go hungry; Omelet station gentlemen for breakfast were the best and our family/friends Cons – watered down alcohol you can taste the difference, water from shower was brown always felt dirty, power outages all the time, A/C never went below 25.5 degrees Celsius, rooms are VERY old, electrical plugs coming out of the walls, pillows are lumpy so weird, bathroom fixtures are rusty, bath tub always looked dirty and so did the room (floors) even though the bed was made, supposed to be “family environment” spring breakers (7 days of them) were there overtaking everything including pools and restaurants with chanting, screaming all hours of the night in the hallway, kicking in doors – tried to call reception night after night but no one answers, finally talked to someone during the day and they had security during the “day” instead of “night” when the all the ruckus took place. I blame Management of Occidental Caribe for not taking a handle on things which affected other families that were on vacation as well. Beach towels were stained that didn’t look good, room towels were old and thin. Took hours to book a la carte restaurants for the size of the resort should be better process. Paid quite a bit of money for disappointment. Definitely will not be back unless we get a refund. Álvaro Fontenla, General Manager your responses on the bad reviews are the same I think you should really take to heart what vacationers are stating are the “real issues”. To get people to come back you need responses that the items listed will be addressed promptly and going forward you should not have any more bad reviews – my thought.
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Mar 28, 2025All inclusive indeed!
Not gonna lie, at first there was an issue with our room. It got dealt with as soon as our concierge Francia Garcia introduced herself. She took care of the issue immediately and was in constant contact with us for our duration of our stay. She went above and beyond for us and the all the other staff including our server reyniri from the house buffet location. Will definitely return next year or sooner!!
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Mar 28, 2025
The place should be condemned
Dump dump dump. Do not go here you are happy with cafeteria food, rooms that do not have closing doors, opening patio doors, broken tv and phone, staff that tell you there’s nothing they can do and a travel agency that drops you off and only cares to take more money on excursions.
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Mar 27, 2025
do not go there, the hotel is overrated, very old and not maintained properly
the bathroom toilet is not flushing, the bathtub is not draining and is water dripping from the bathroom ceiling. the safe box was not working, I went to reception to report, I was sent in the room and been told to call reception from there, I did that an then wait for 1 h for somebody to come....nobody ever show up and reception never answer to my calls. there are not enough chairs on the beach, ppl are sitting on their towels, is a line up to the main food area , not enough tables, the service is slow and bad, they forget what you ask them to bring....the entertainment is practically non existent, every 2nd day a 45 min show, no engagement from the staff with the ppl ....overall a very bad experience, do not recommend!!!!
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Mar 27, 2025
Lovely hotel
The resort was Lovely , would have liked to have a seperate coffee bar so not to always wait on alchohol to be served first . Buffett could be improved with food choices especially serve bacon for breakfast . It was not offered once but i did learn to ask for it and cook always obliged!
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silencedThese guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
- Pet Policy : Pets Not Allowed