What We Love
- Bring the family along! Each Oceanfront Swim-Up Suite is designed to give you maximum space for up to five family members.
- Five-star treatment is the name of the game, with gourmet dining, premium drinks, personalized service and more right at your fingertips.
Things to Know
- Make a splash at Aqua Nick®, with over 20 amazing waterslides.
- Meet 20 of your favorite television characters at Nickelodeon Place™.
- Play for days at Club Nick and have the most rockin’ dance party ever at Plaza Orange.
Resort Details
- LOBBY LOCATIONSPIAZZA PIAZZA™Join the Teenage Mutant Ninja Turtles for salads, flat breads, and their favorite food, PIZZA! The dishes are made to share, so don’t be surprised if you find one of the Turtles sitting at your table. Or you can watch the dough rise and the cheese melt in our see-through pizza ovens.
LE SPATULA LE SPATULA – MARKET DININGNamed in honor of SpongeBob’s iconic spatula, this playful, family-oriented spot showcases oversized sculptural elements and food-themed show art to give guests a tantalizing taste of Bikini Bottom.
SNICK LOUNGE™This sophisticated, ‘90s-inspired space is nostalgic without being retro. It serves as a family friendly game room, sports lounge and live music venue. Don’t miss the chance to hang out on the iconic Big Orange Couch! - NICKELODEON™ PLACEThis themed complex boasts the Nick Bistro featuring Character Dining, Club Nick for kids and Plaza Orange offering entertainment for the whole family. It also serves as the main entrance to Aqua Nick. Located just steps from the hotel lobby, Nickelodeon™ Place can be reached by hopping on the shuttle from the designated stops located throughout the property. Upon arrival, guests can head straight to the Nickelodeon™ Shop, where they’ll find the ultimate in fan gear and memorabilia. It’s chock-full of Nickelodeon™ collectables, gifts, apparel, toys and more. Just outside the Nickelodeon™ Shop, guests will get the chance to Meet & Greet some of their favorite Nickelodeon™ Characters at scheduled times throughout the day.
NICK BISTRO*Character’s Dining: Pajama Jam Featuring easy, family-friendly food selections this sit-down dining venue also serves as the Character Dining center for the resort. *Charge for Character Dining
MAIN STAGEThe main evening entertainment venue is located at Nickelodeon™ Place. Here, guests of all ages will enjoy a weekly array of shows and performances inspired by some of Nickelodeon’s most famous game shows.
MAIN STAGE BAROpen during show times. International beverage selection to satisfy every taste.
PLAZA ORANGEA high-energy, open-air urban amphitheater where guests can enjoy scheduled and pop-up performances. - SEASIDE BUILDING LOCATIONSYACHT CLUB, WORLD CUISINE Interactive food display with open kitchen ambiance offering cooked-to-order creations. The menus are inspired by our chefs’ travels around the world, with an emphasis on fresh ingredients and bringing a new spin to classic dishes. For the kids, there is an adjoining children’s section with its own food display where the entire setup is downsized to cater to our young guests. The Yacht Club is on the ground floor of the Seaside Building overlooking the stunning Caribbean Sea.
GOOD BURGER™Inspired by the enduringly popular comedy sketch and movie of the same name, Good Burger delivers a playful burger joint experience with a classic Nickelodeon™ heritage. Elements throughout put a sophisticated and playful spin on the signature food items, classic pinstriped uniforms and phrases familiar to fans.
BIKINI BOTTOM BAR™ & GOURMET CORNERInspired by SpongeBob’s hometown, the Bikini Bottom Bar has a laid-back contemporary beachside vibe, making it the perfect place to grab a drink or relax with the family. Every detail, from the staff’s Hawaiian shirt uniforms to the names of the signature drinks, is designed to play up the delicious feeling of being on vacation with your favorite Nickelodeon™ friends. Enjoy your drink or lunch while gazing out over the Caribbean Sea. Located in the heart of the Seaside Building.
COSMO’S SWIM UP BARThis swim-up bar grants your every wish, serving a wide array of virgin cocktails, fresh juice infused beverages, ice-cold beers and full international bar.
WANDA’S SWIM UP BARThe more subtle of the two bars where Wanda has ensured that alcoholic and non-alcoholic beverages are prepared with a wide selection of fruits and international spirits to enjoy while you relax in the pool. Poolside waiters are on hand to conjure up your chosen refreshments.
- Connecting rooms†
- High speed internet access
- Locker room
- Newspaper
- Pool
- Restaurant
- Room service†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †- Meet More Characters: The family will be giddy with the many characters strolling through the resort, including some new faces we’ll be unveiling. Meet Blue’s Clues & You!, Butterbean from Butterbean’s Café, Dora and Boots from Dora the Explorer, Diego from Go, Diego, Go!, Shimmer and Shine, Cosmo and Wanda from The Fairly OddParents, Chase, Marshall, and Skye from PAW Patrol, SpongeBob SquarePants, Patrick, Sandy Cheeks, and Squidward, and the Teenage Mutant Ninja Turtles.
- CLUB NICKPart clubhouse, part artist’s studio, Club Nick is our hub for free play as well as more structured family activities. You’ll find a mega ball pit, a two-story slide, a daily schedule of themed activities based on Nickelodeon™ characters, and a whole lot of do-it-yourself Nickelodeon fun, from arts-and-craft classes and science experiments to cooking sessions and mini theater performances. Look out for surprise visits from your favorite Nickelodeon™ friends!• Located in Nickelodeon™ Place• Daily supervised experience programs for kids from 4 to 12 years old - General †Resort Activities: When you stay at any of our five-star resorts in Riviera Maya, you can look forward to endless family activities for adults and little ones. Dive into one of our Scuba clinics in the pool, or get physical with yoga, stretching, aqua aerobics, pilates or dance classes. If you care to pick up a racket, we also offer two tennis courts During the day, work on your tan and your skills with our beach volleyball or take a scenic bike tour around beautiful Mexico. Worked up an appetite after a long and active day? Attend one of our cooking classes! Later, unwind and enjoy your evening with our special nightly entertainment, shows, performances, and live music. And all that doesn't even come close to encompassing the good times that await you during your stay!
- Pool †Aqua Nick: Enjoy complimentary unlimited access to this sprawling 6-acres Nickelodeon themed water complex, surrounded by lush tropical gardens. If you’re feeling bold, take a plunge on one of our 7 exhilarating water slides. Afterwards, relax and enjoy the tropical breeze on our winding Lazy River, or continue the thrills on our fast-paced Adventure River. Your little ones can get in on the fun too with our PAW Patrol Adventure Bay Slides. Once you’ve worked up an appetite, grab a bite at any of our 4 food & beverage kiosks. Finally, unwind with the whole family at Bikini Bottom Beach.
- Spa †Naay Spa includes a relaxation lounge, seven treatment suites including a couples suite, sauna and steam rooms for men and women, and a beauty salon.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2601 reviews
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Apr 01, 2025Del ogt la 2da visita a este hotel.
El concierge personal no tiene nada de personal ni de concierge. Si no le aceptas el desayuno para venderte la membresía olvídate de volver a verlo. Por más que los empleados te pregunten si tu estancia está bien o si tienes alguna solicitud, estás mismas no trascienden. Tuvimos mala experiencia con el ruido externo en la habitación, se levantó queja desde el día 1 hasta el día 4 de la estancia y no se hizo absolutamente nada, además de otras quejas. Vine hace 2 años y la experiencia es completamente distinta. Las instalaciones perfectas pero el personal de concierge paso de 5⭐️ a 1⭐️.
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Mar 31, 2025Vacaciones de cumple de aleya
El trato de lo mejor todos muy amables Las habitaciones muy cómodas la alberca d la habitación muy cómoda El desayuno de personajes muy rico Denis y Ricardo de team Nick. Muy agradables La comida muy limpia y rica... Las bebidas muy deliciosas La comida bistro el mesero luna muy atento a todo
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Mar 31, 2025Got sick
It is the third time visiting Nickelodeon, this last time we had a bad experience, starting with the small details they “forgot” like asking what type of pillows you like and other amenities. But the worst of all it was the food, 6 of people of our group got sick, so bad, one had to call for a doctor. It is really disappointing, Nickelodeon was a great hotel to stay plus the park, now the service and the food is bad
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Mar 28, 2025
Incredible Spring Break Vacation
We just returned from an absolutely amazing vacation! I was initially hesitant about booking, and I read countless reviews—including all the helpful tips from this group. Common complaints about this resort: the ocean area isn’t swimmable (we still enjoyed the beach area and dipping our feet in the ocean), the pools (except in Aqua Nick) aren’t heated, and you’ll need to take a shuttle van to and from your room. And yes the gift shop, WTF. Buy some stuffies on Amazon before your trip. If you’re okay with these things, you’ll have an incredible time—because no resort is perfect, but this one gets a lot right. Room We have three older kids (15, 11, and 9) and opted for the first-floor swim out 2-queen room—a choice I highly recommend for families like ours. Our oldest and very tall kid had no complaints about the pull-out couch, and the convenience of pool access was a huge plus. While the water in the main pool wasn’t heated, it was refreshing when the sun was hot. We brought a big pool floatie and football which were great to have. Housekeeping was excellent—our room was cleaned at the same time daily, always well-stocked with fresh towels and water, and we left a tip every day. Food & Drinks Our only real wish? One more dinner option. We weren’t fans of the Mexican buffet, so we stuck to Good Burger and Piazza—both were fantastic. The tenderloin at Piazza was a hit with my husband, and the pizza was amazing. There’s plenty of kid-friendly food everywhere, and room service was a huge novelty for our kids—fast, delicious, and available anytime. Fair warning: if your kids have a sweet tooth, brace yourself for a sugar overload—desserts at breakfast, ice cream, sprinkles, cake, cookies and every kid’s drink topped with gummy candy. Needless to say, we had some very happy kids. Meanwhile, my husband and I had our own treats—lattes from the 6th floor every morning (happy wife) and mezcal margaritas that kept flowing (happy husband). Service & Staff We never heard from the concierge, which was fine by us—no aggressive sales pitches, just a couple of polite upsell offers that we easily declined. Anytime we needed something, a quick call to the front desk took care of it. We were also frequently checked on by staff, who genuinely wanted to make sure we were happy. Everyone we encountered was friendly, attentive, and helpful. The Resort & Atmosphere This place is stunning—the design, decor, and attention to detail are incredible. If you appreciate aesthetics, you’ll love it. While shuttles are required for rooms, you can walk across the street to Aqua Nick from the lobby. The shuttles themselves are Mercedes vans that are always around. They put down clean dry towels for any waterpark guests so we never had a gross wet seat. We opted to walk a lot, and the sidewalks felt very safe, with hotel staff constantly walking and biking around. The wildlife was a highlight—we saw crocodiles, spider monkeys, and big iguanas. The resort is pristine, with workers constantly maintaining it to keep everything looking brand new. Aqua Nick This was the main reason we booked, and it absolutely did not disappoint. The level of safety and attentiveness here is unmatched—the lifeguard team is on another level, watching every square inch with precision. I even saw one dive into the wave pool to assist a child. I’ve never felt this safe at a water park, and it gave us peace of mind to let our kids explore and enjoy themselves freely. Final Thoughts If you go into this trip knowing what to expect, you’re in for an unforgettable vacation. It’s a beautiful, well-maintained resort with fantastic service, great food, and an unbeatable water park experience. Our family had an amazing time.
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Mar 27, 2025
Visiting the hotel nick
Yes. I thought the concept very good the food very good the facilities very clean by the guards gone very well the animation team Nick Ricardo and Denisse very friendly and attentive at all times hally very attentive is the waitress of the park
- AdvisoryNickelodeon Riviera Maya will be charging all guests an Environmental Fee of $26.89 mexican peso (approx 1.30 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed